We had a great experience with Dr. Best at Mansfield Pediatrics. She made us feel heard and valued…read moreand took the time to understand our kiddo. When we first entered the building, we were greeted with nice reception ladies and my son loved the giant fish tank. When we were called back, we got a very spacious room and Dr. Best brought a small basket of toys to keep my son entertained while we chatted. She was very patient and kind when speaking with my son and he felt comfortable conversing with her. At the end, we scheduled quickly and were on our way. The whole process was seamless and all of the staff we encountered were very nice.

I had a wonderful experience at Mansfield Pediatrics. The entire staff is extremely diligent and…read moreprovides excellent care paired with outstanding customer service. I want to give a special shout-out to Dr. Best,Lilly and Eva at the front desk, as well as Helen, the medical assistant. They all worked hard to make sure my documents were completed and submitted to my job in a timely manner. Their professionalism, kindness, and efficiency truly stood out. I highly recommend Mansfield Pediatrics to any family looking for quality care and a supportive team!

Love the doctor and staff! I recommend bringing your infant or child. My kids have been seeing…read morethem for years.

I've been taking my kids here for over 5 years. I don't think we have ever had to wait more than…read more10-20 min to be seen by the doctor. Dr. Nelson is very kind, patient, and knowledgeable. I highly recommend Prime Pediatrics!

As a parent I'm very concerned: my child's medication record was removed from the portal after a…read moremismatch between the pharmacy order and the clinic record. I've shared documentation with Cook Children's Patient Relations and filed with TMB (LOG #26-1126) and HHS. Double-check your child's prescriptions and portal entries.

This was my first time being here. I called this morning and they got my daughter in that same day…read moreand when we got there we waited less than 10 minutes. And even in the room we didn't wait long for the nurse came in. They checked her and said everything was fine with her. She used my son to help keep my daughter calm. She was friendly all around. I would recommend this place for any child.

I have 3 daughters (ages 5, 2, and 4 months) and have to bring them all with me for the…read morenewborn/baby first year visits and all of the clinic staff are so kind and helpful. They have stickers and suckers at checkout too which is always a big deal for my girls. haha Also when they have to give multiple shots at the same visit the med aid holds 2 shots in her hand administers them simultaneously with ease so even if the baby is getting 3 shots they do it so quickly it is like they're only getting 2! Stephanie Loh is our provider and she is SO good with all the girls. She is very knowledgeable and encourages questions and discussion on how my girls are growing. We have also had visits with Dr. Ahmad Anwar and she is lovely.

The staff at Pediatric Canter of Grand Prairie are always so helpful, compassionate, and…read moresupportive. The doctors and nurse practitioners are always happy to spend as much time as needed to help, make sure we're comfortable and that all of our questions are answered. Even when our whole family came down with COVID back in February, in the middle of the night we had concerns about our baby and needed advice. Their 24hrs call service was amazing and a lifeline for us. Our family is so lucky to have found this pediatric center. We love them and everything they do for little girl!

Dr. Julie and Christina have been such an important part of our children's care over the years. We…read morestarted bringing our girls to Dr. Julie when they were newborns, and they are now 10 and 13. It's hard to put into words how much it means to have providers who have watched your children grow up and who you truly trust with their care. Dr. Julie has always been kind, patient, thorough, and incredibly reassuring. She takes the time to listen to our concerns, never makes us feel rushed, and has always made us feel like our girls are genuinely cared for--not just another patient on the schedule. Christina is equally wonderful and has always been so caring, knowledgeable, and easy to talk to. Over the past 13 years, they have been there for everything from routine checkups to the illnesses and worries that inevitably come with raising kids. There is such a comfort in knowing that when something is wrong, we have people we trust to turn to. We are incredibly grateful for Dr. Julie and the entire team. Watching your babies grow into teenagers happens way too quickly, and I feel very fortunate that they have had such wonderful people caring for them along the way.

I love how Dr. Tomberlin and all of her pediatric NP's take the time in every appointment to…read moreexplain everything in detail. They are very thorough, knowledgeable and so kind.

Dr. Mann is the man!!…read more My son had an appointment earlier this week and Dr. Mann as usual took care of him 100%. He has been my son's Pediatrician for the last 17 years and we could not be more satisfied. Thanks again...

If I could give -1000 stars, I absolutely would. I recently…read morehad an initial visit for my newborn, and the experience was beyond disappointing -- it was heartbreaking. The exam room was freezing cold, yet they undressed my newborn for nearly 10 minutes. The staff seemed unprofessional and unskilled, and during that time, my baby's temperature dropped multiple times -- as low as 94.4°F. Dr. Reed then recommended we go to the emergency department for possible infection. Once we arrived in ED, my baby's temperature was back to 98°F, clearly showing there was no infection, just negligence. But because of that mistake, my healthy newborn had to spend two days in the NICU for observation and endure countless unnecessary tests, blood draws, and even a lumbar puncture. This entire ordeal, the emotional trauma, medical stress, time, and financial burden, medical bill that we have to handle was all caused by their careless handling and poor judgment during a 5-minute exam. Absolutely unacceptable.

WOW! I wish I could give more stars. Dr. Baird and her entire staff is the best I've ever witnessed…read moreand I used to work for doctors! I cannot say enough good things! From the appointment reminders via text, cutest well decorated Dr. Suess entire office from front lobby, waiting room to the Dr's room! She spent so much time with me answering all my questions/concerns that I had with my 17 month old son. I felt like we had known her for years, nothing about it felt like your typical doctors office. No judgement with questions, no rushing and such an warming environment. I'm so so thankful to have found her!

DANGER moms!! Unless you like to get verbally abused, go somewhere else! HORRRRIBLE office staff…read more Rusty, the manager, had to be brought in because we were a few minutes late (13 to be exact) from being caught in a traffic from an accident nearby. Tried to check in online & it wouldn't send me the code. When I arrived they told me they didn't have the staff to see me & only allow 5 minutes late time. That's the first I've ever heard of that & we've been going here for almost 3 years. I was naturally upset since I had to take off work & while talking to Rusty about it he told me to go to urgent care if my son was "really that sick" & when I told him I was there right now, couldn't they just fit me in, he told me to "just leave instead of standing there talking to him like an idiot"! WHAT???? I was just called an idiot by the MANAGER of this office. Worst experience EVER. Too bad the Dr.'s can't get support staff that reflects the bedside manner because it's usually great. I gave them another shot after being turned away last month when we got there (ON TIME) because they couldn't be bothered to call me to tell me that they no longer take my daughter's insurance after making an appointment for her. They simply DO NOT provide any sort of customer support. We won't be using them again. HORRIBLE STAFF. HORRIBLE.

Over all a great spot and would 100% recommend. So much so, that even after moving to Johnson…read moreCounty I continue to bring my kids here just to have the peace of mind that my kids are in good hands. I've been bringing my oldest since he was born in 2012 and now my youngest. I absolutely love this office. I've never had a bad experience and have had Dr. King, and a couple other Drs on her team, see my kids. Everyone of them was great and attentive. I've never felt like my concerns were disregarded or played down. Dr. King will always take the time to not only hear you out but will also take time to educate you on what maybe going on. She also always takes her time and warm up to my kids, making them feel comfortable during their visit. The waiting room and sick room have always been neat and clean. I know they have a routine of sanitizing it as I have been there as they were about to close for lunch and saw the staff go over all the chairs and tables. The staff has always been kind. Front desk staff is great. I have to admit I always hope for Erica when I call, who has been there since I first started coming. She is always on top of her game and ready to help you however she can. As far as wait times, I'm sure they can vary but I can't remember a time when my wait time was ridiculous even on a walk-in visit. I also want to give them kudos on the changes they've made through COVID to make sure to keep sick visits and all others separate and safe, as well as the way they handle patient check-ins. Wish I had a picture to tie this review together. This is a very nice space with hand painted nursery rhyme themed murals on the walls.

Rude staff, waited over an hour and a half.not to mention the waiting room smelled like dirty…read morediapers central ! And that young lady Erica smelled of liquor.

Blanca is absolutely amazing & always so sweet!…read more I've been coming for over 4 years and love when I'm attended by her.

My 3 toddlers are loving the addition of all the lawn animals! They are scattered all around the…read morebuilding. It definitely eased my kids minds going into the appointment and they were excited after the visit to - which was awesome after shots haha Shout out to Ms. Debbie B who administered the shots she explained everything clearly and handled my little ones with care- definitely made it less scary for me and them!

Leilani is our NP and she's amazing. All 3 of our kids go there and they are extremely…read moreknowledgeable and kind. Their training is rigorous and they are up to date on evidence based research as well. They have great bedside manner and ask questions to the kids and take their time with each kid. I love messaging them, too if I have any questions or issues. I wish they'd use their phone more than the messaging app sometimes, but they are very busy.

Todays visit was so smooth! The receptionist was incredibly patient and friendly. She knew what was…read moregoing on with my child and gave me the chance to add anything further to the notes if needed. The quality of service I have received at every visit has been above expectation. Parking at this location was touch and go, but I'm sure you could probably park across the street. It seems like patients don't stay parked too long so you could most likely find someone getting ready to leave and park in that space like I did. Anyway, my opinion? We love Shine Pediatrics and will continue to support this amazing business :)