Moved here from San Diego in 2022 to get away from places like this. When we started using Baldwin Pediatrics they accepted us with no intent to vaccinate. We had our third child in September 2024 completely without medical intervention. As of writing this, they've been bought out by Pediatric Associates, their policies changed. We only go to doctors when we're sick beyond how we can care for our children at home. We typically don't need a doctor. Now the youngest needs to be seen and they won't accept her due to her vaccination status. read more

The doctors and nurses are good but the quality of the admin work is the worst I've ever experienced. I repeatedly called and went in person for multiple referrals for about two years and to this day I get bills from specialists I've seen and never received the referrals cause pediatrics association NEVER send the request! The call center is nerve wracking and useless and the front desk ladies are there just to heat up the chair, promising they will get to work but never do! Not even mentioning the poor quality work the office manager provides!I've been not their customer for over a year now and still paying the consequences of them not doing their job! I don't recommend this place to anyone!!!!! I'm furious!!!! read more

Unprofessional would be an understatement. Front desk or admin seems like they barely know what they are doing. I have never had a pleasant interaction with them. As far as the doctors, you never see the same twice. They also seem they have no clue. Each visit from simple reasoning to grave importance is a nightmare. Seems to be no record keeping, you might as well doctor hop because every visit will be a new one and the issue is never really addressed. Also the sole reason that seems to keep them in business is sick children and parents needing help from them with their sick children seems to be an inconvenience for them. They will not shy away from the chance to let you know that they clearly have better things to do. read more

had an incident where the Doctor told me to bring my son in for a head injury after he felt nauseous and had a nose bleed. After making an appointment his mother Melissa Goodson was too lazy to take him decided he was fine after the doctor said otherwise. So instead of taking him in she calls her old party coke head friend Alicia Knight whom she used to clean condos with. She asked Alicia if she knew anyone who worked at the Doctors office. Of course she did, her and Melissa prey on Doctors and other local families with status to either clean house or babysit children. So of course Alicia knew the office manager who later told me that was how my sons mom got I touch with her. Yes I called the office manager Amanda Ferraro out and she admitted my sons mom called her PERSONAL cell phone behind my back to cancel the appointment of a potential head injury. This is so unprofessional to take a non office call from some old neighbor and cancel an appointment dealing with my sons welfare. I will pursue this further. I hope helping out the beach club skanks was worth her and the practice she represents being reported to the state medical board. She even apologized and stated she had kids herself and that she would document the incident. She retracted and said she didn't want to get involved. Too late you are so involved and I will go to whatever lengths necessary to have her answer for what she has done as well as Dr Jaoude. She is the epitome of Panama City Beach opportunist just like the two she helped out. BTW all phone calls are recorded and the evidence as well as statements made by Amanda Ferraro are damning. I hope it was worth it, I hope she ends up out on the street where she belongs. This is very blatant and unethical behavior. read more

Pediatric Associates - Pediatricians Near Me - Panama City, Florida

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We just moved here over the summer of 2020, and with COVID having the world shut down, I couldn't interview local pediatricians to find the right one for my three children. A lot of people suggested Baldwin as well as another local one. We tried the other one, and it was awful. I immediately switched my children to Baldwin, and we see Dr Rubina. He's amazing! So nice and so thorough with their visits. The front desk staff is so friendly and they make us feel like family. They're usually super quick with getting us back into a room. And, something I find extremely important, is that the office is impeccably clean and sanitized. That makes me feel better since our youngest is one and still mouthing everything in sight. We are so glad we found this clinic with these doctors. We honestly couldn't have found a better pediatrician. read more

My son got sick on vacation, went to the hospital in Panama City where Dr. Rubina saw him for 20 minutes and tried to transfer him to another hospital because a lab result came back abnormal... Other Labs were not considered and the medical necessity to have him taken by ambulance was not needed. When we arrived back home, the doctors took all of the lab work into consideration and sent us home. He is fine and simply had a virus. Did not and would not feel comfortable with her care. read more

Very unprofessional front desk experience. Arrived 20 minutes early for 4:15 p.m. annual wellness checks for my children. Was told that our visits were not covered under our insurance - the same exact insurance used last year at this clinic for the same annual wellness checks. I was told very abruptly that our visit would cost $160 out of pocket. I insisted that could not be correct as we have 100% coverage with a very reputable provider. I asked the office to contact my provider to verify. I was told to wait in my car. After 30 minutes of sitting in my car, I contacted my insurance provider myself and received confirmation that our annual wellness checks were covered, as thought, at 100%. By the way, wellness checks are generally always covered by most insurance providers; there may be a copay, but I have never heard of someone having to pay for the physical out of pocket. Further, I had to walk my phone into the rep at the front desk, Erika, and hand her my phone to speak with my insurance provider to get the necessary code for our covered visit. Over an hour later, at 5:17 p.m., we were finally seen by the nurse practioner. My daughters and I felt hassled, frustrated and completely disrespected by the front desk incident. I should not have had to do their job for them. The front desk told me that the "system" said that our visit wasn't covered, but that the "system" was wrong. Seemed like they didn't really care if I had to pay for something that wasn't my obligation or that I was inconvenienced by the error, at all. Never even got an apology over the wait time to resolve the issue. On a high note, once we were seen by the intake nurse, Lacy, and the nurse practitioner, Summer, our treatment was absolutely stellar. read more

Son got sickly on our vacation so we looked at Google & yelp reviews to find a good pediatrician to take him to. Dr. Alfarawi and his staff were amazing. Quick diagnosis, informative and gave us instructions on what to do if it got worse or didn't get better. Confident we will back on our vacation in no time. One of the nurses found out my daughter loves frozen so she took her to the Olaf checkup room and gave her frozen stickers. read more

I have just recently switched to Baldwin Pediatrics and so far we really love it. My daughter loves the kid friendly themed rooms, the staff are very nice and proffessional, and we have not waited more than 15 minutes to be seen. The waiting room is a bit small, with the sick right next to the well, but again, you are not in the waiting room for very long. Overall, we have had great experiences here. read more

Pediatric Associates - Pediatricians Near Me - Panama City, Florida

If you're military, do not switch your provider to Baldwin Pediatrics. I received an assignment to go overseas and required paperwork to be filled out by our provider. I had 4 children enrolled with them and required 4 to 5 pages per child and they wanted to charge me $25 per page. This is ridiculous! They chose to accept military tricare and should know that military members will PCS every 2-5 years depending. If they're willing to accept payment to treat military dependents, they should accept that certain paperwork will be required when orders are received. I checked 2 other pediatricians and they didn't charge for necessary paperwork to be filled out. This is totally unacceptable!!! If they don't change their policy, do not enroll with them. read more

So we just moved here in June and were referred to Baldwin by a lot of people. We went the first time my little one got sick and the two doctors gave us the run around and not only did she get worse but my oldest had a cough that had been lingering for over two months and she was spitting up a lot of mucus. Well we kept going back and forth and absolutely nothing was done for either until we saw the PA, only then was something done and both got better. Well Monday September 16th my little one got her flu shot and was fine. Tuesday she was fine, the Wednesday she started running fever with vomiting and so I called them to see if it was normal and they say yes. Well Thursday rolled around and it was still happening, and here were are Saturday and I call the on call line and get one of the doctors who basically just brushed me off again. DO NOT TAKE YOUR KIDS HERE UNLESS YOU SEE THE PA EVERY TIME. The doctors do not care about helping they think everything is viral. I will be switching pediatric doctors for my children so they are in better hands. read more

Worst office staff ever!! Very rude and incompetent!! We used this office for 6 years. We were happy for the most part. 1 week before our daughters 6 year check up the office called and said they dropped the insurance we had. A major employer in town, btw. We had to rush and find another doctor. When we asked for copy of medical records we were told we would have to pay $1 a page. When asked about why we had no notice or letter about change of insurance we were told they didn't have to notify us. Worse office staff ever. Rude!!! read more

Stay far far away from this place! Was recommended to this office by a friend after my first child was born. During the 1st visit I had to place a $90 deposit down, never heard of this before but did it anyways. My first few visits went by no problem, but never got to meet the actual doctor either. After my daughter had an actual medical emergency and we spent two weeks at Shands, we came back home and made an after hospital visit to see Dr. Azam and update her on my daughter's new medical history. The Dr. would not treat her. The Dr. told us to take her to the ER, we asked what for? Dr. just kept repeating herself, take her to ER. We called our Doctors from Shands they said they would call Dr. Azam and speak with her. My Doctors from Shands told me to get a new local doctor if I'm not happy with her. After refusing treatment, we left the office the assist called me and said if you aren't going to go to the ER we will have to call Child Services and report it. So then we get a visit from Child services, everything gets smoothed over with DCS. The Dr. didn't even touch her or examine her, but she still billed my insurance for the visit. I then requested a refund for the balance I still have on my account, they first gave me the run around about insurance not paying past claims. I called my insurance turns out they paid ALL the claims including an office visit we never had. Its really hard to go to an doctors office in panama city when we are in a hospital in Gainsville. INSURANCE FRAUD!!!! I brought this to their attention and its been 6 months, still no refund. As I said stay far far away from this place!!!! read more