Extremely rude to me on the phone, refused to look at a rear wheel that was missing a spoke on the…read morebasis that I already owned a spare wheel, which I didn't buy through him. The spare wheel is irrelevant (I mentioned it in passing, it doesn't affect the job whatsoever), and I had it before knowing about Freemans cycles. Un-fair isn't really the word, quite bizarre actually. They hung up on me as I was mid-sentence.

Love this place. I found them after shopping around for a bike service and found that not only were…read morethey competitively priced but really knowledgeable too. The staff are also really friendly - I am a total novice with bikes (I want to ride them, not mend them) and they are always patient and personable and yet never treat me like the bicycle slacker that I am! Brilliant customer service. :)

The website is simple to use; we ordered the cycle grips, and they arrived quickly. Also, a good…read moreprice! I strongly recommend it.

Very helpful staff who listen to my requirements and offered advice accordingly. I would recommend…read morethis shop to anyone who is starting cycling or just needs some help and advice. Stocks a good range of bikes and accessories. You can get everything you need in this store. Servicing for bikes is also available in store. Finance available too.

A good selection of bikes and accessories. However, a lack…read moreof customer service is a real turn off. No one ever approaches customers to see if you require help or assistance. When you do ask for help its always a bit distant and not really personal. Prices are missing on some products. Stock could do with being sorted in a more logical order. Prices on bikes are a bit hit and miss not clear. Some decent signs on products would be great. Considering that local bike shops are an endangered species on the High Street, Pedal Revolution is doing nothing to help themselves. Will probably buy online instead.

What a waste of time, travelled into norwich to visit this shop…read more Seemed to be a large range of bikes. But as with the other review on this site, where was the customer service. asked the sales assistant straight forward question about a product to which i got 'i dont know' hell all i wanted was how long a cable was. He made no effort to find out. and returned to using his laptop.

On two levels in the Chapelfield Shopping Centre with their own staircase, I found this…read moreSportsdirect to be a little overstocked and quite crowded with merchandise which makes for narrow spaces between the displays. Also, the stuff is stacked up quite high - I had to call over a sales clerk to pull down a jersey from one of the out-of-reach hooks. Prices are... odd. On many items, dirt cheap. And on other items, other worldly. £3.99 for a ball cap is okay, but £45 for a Manchester United football jersey? Jeez!

Terrible customer service. Cramped store, overstocked and cheap looking layout. Store was roasting…read morehot. Staff seemed untrained and unorganised. Won't be returning, ever. So annoyed at the service I received, I nearly cancelled the sale and walked out. It was only I needed the item that I had no alternative. I know it's a discount store, but really. Retail is detail and the details are to awful to mention.