Spoke to Julie about moving my father into willowwood and she was very helpful and helped me…read moreunderstand what I needed to do to enroll him at that facility to get the care he needed

We looking for a spot to place my mom into memory care. I've been researching the numerous nursing…read morehome homes in the area. On a whim, my sister and I just popped in. Very friendly staff. They gave us the grand tour without even thinking about it. Everything was clean. No smell that you usually get in memory care. Showed us laundry,cafeteria , private rooms. We have definitely found the place for my mom

Home away from home. Staff have great hearts and tenure. This community will is specifically…read morededicated and designed for dementia care. Support groups offered.

From the owner: Cardinal Court is not just an assisted living and memory care facility, we are an expert team…read morefocused on improving the lives of seniors. Located in Strongsville, Ohio, a vibrant suburb of Cleveland, we are pleased to offer small town charm close to big city life. Cardinal Court offers all-inclusive assisted living, traditional assisted living, and memory care services. We combine a warm and comfortable lifestyle with Person-Centered care and a Life Enrichment Program based on Sunshine's Six Pillars of Wellness: physical engagement, sensory stimulation, spiritual support, social connection, intellectual discovery, and emotional expression. Our goal is to make your loved one feel at home from the moment they enter our doors and to provide an environment that cultivates healthy living, honors choices, respects dignity, and improves overall quality of life. You can rest easy knowing that your loved one is taken care of day and night at Cardinal Court.

Only thing I asked of the staff was to keep my moms glasses in a safe place when not being worn…read more Your right...... they lost them. In the dimentia unit , where she doesn't know even who she is, now can't see who she's talking to. Thanks

Twice in the last two weeks my grandmother has fallen and has been taken to the ER. Today being…read moreone of them. This is completely unacceptable given her condition and that she is marked as a fall risk and needs to be monitored 24/7. Praying to God she hasn't broken her hip. I am desperately trying to get her removed from this facility. Worst decision ever. Every time I visit her there are seniors in the open room sitting face down at the tables. It's a disturbing sight to see. Shame on you Elmcroft!

I was a therapy tech at this facility. I must say, the only reason I kept showing up to work was…read morebecause of the patients and residents there. Many of the admits had been through the worst and having the opportunity to be by there side, offering encouragement and assisting with therapy meant a lot to me. I enjoyed transporting residents back to their rooms as I had many great talks with them. Most shared what was on their heart with me, some shared their fears, and a few their passions. I give this facility one star because that is the lowest rating I can give. I dealt with bullying, belittling, and racial prejudice on a daily basis. I reported this to corporate many times, but to no avail. I struggle with depression and anxiety, so everyday was a battle to go to work. I worked in the therapy department, and unfortunately most of my co-workers treated their patients like numbers. There is little to no empathizing and understanding with the patients. This made the residents upset and my heart broke for them. This facility is focused more on speed than its patients. Do not work here.

If the stars were just for therapy, I would give a 4, but since it's for the entire place, the bad…read moreout ways the good, therefore I have to give a 1 star. My mom spent 6 weeks in the Skilled Rehab Center for rehab after a 2 week stay in the hospital. She has Vascular Dementia, so she needs to be checked on more often. Also, she has no concept of the call bell even though it was for the most part right near her. I would visit daily and ring it for something mom may have needed. It would ring no less than 30 minutes up to an hour and 10 minutes with several staff members just walking past the door, ignoring the call bell going off. When someone would finally come in the room, it was always with the excuse that they are short staffed, and it will be a while before they can do what you rang for and then would leave. Trying to call to talk to my mom was a mess daily because they never would put the phone by her. I would have to call the main number which doesn't accept private numbers, so I had to lift the privacy off my number to be able to call there. They then would call the nurse's station a few times and tell me no one is answering, can they take my name and number and have someone call me back, which almost never happened. I had brought in a bunch of personal items for her, like shampoo, conditioner, toothbrush, toothpaste, lotion, deodorant, stuff for her dentures, etc. Apparently, they don't believe in morning care because barely any of the items I brought were used. I took her dentures out to soak at night before I left, and most of the time when I came the next afternoon they were still in the bathroom. This means she ate 2 meals without teeth, you've got to be kidding me!! They also never brushed her teeth. Each room is scheduled for 2 showers a week. Well she was lucky that she got 1 a week. She only drinks pepsi, so I made sure I kept her stocked up and had them put it in her plan of care to make sure she had one at lunch and dinner with 2 glasses of ice and a straw and staff would fix it up for her with the meal tray so she wouldn't spill it, and offer her 1 throughout the day so she gets adequate fluids, yet when I would come to visit I would see that the pepsi cans were not decreasing as they should be. They would always change her tv channel off of the channel she always watches. It came to the point where one of the nurses typed up notes and hung them in mom's room so that the things that were not being done daily would actually get done. It's a terrible shame when the staff cannot do their job and notes have to be hung up. The nurses also leave a lot to be desired. When you ring to see one chances are you won't. Sometimes my mom got medicine while I was there and other times even though I left quite late, she didn't. Can someone explain that to me?? They also use A LOT of Agency staff there which if I would have known I probably would not have picked this place for her. While she was there, she also tested + for c-diff. After her course of atbs, she was still exhibiting strong symptoms of still having it, but instead of continuing the atbs , they just discharged her like that:( For the last and main reason, she was there....Therapy. I did not ever see any of her sessions because of the time I came to visit, and her therapy was earlier in the day. She was always tired later when I visited because therapy worked her out good she would say to me. Also when the stnas would transfer her from the recliner to bed, I noticed an improvement from when she first got there. Also a couple of days before her discharge I was invited to do a therapy session with them, so I was able to see my mom transfer and ambulate. She did great. She will never be back to her old self, but seeing her walk from one end of the room to the other just made me so happy. Thank you to the Altenheim Therapy Rehab Center for that!

My parents moved into Generations's 3 years ago and our family has been extremely satisfied…read more Everyone on staff seems engaged with their job and offers personalized care. So many smiles and cheer they bring to the residents. The activities are varied enough that there is something for everyone. The location is wonderful with so much within walking distance. My father passed a year ago and our entire family including my Mom were treated so kindly. My mother has had to move up through the care levels and it always feels like they customize her care to best fit her specific needs. It is truly a comfort to know she is cared for and a joy to visit Generations

UPDATE to my 7/5/2013 review (please see below)…read more Due to my parents requiring a greater level of care than BLT can provide, we looked far & wide to find something comparable. the search has confirmed just how wonderful BLT is. We also found that for the services offered, and quality of life, the price is very reasonable indeed! And the food quality at BLT is the best around. It's not your 'typical' institutional food. Not by a long shot! Fred, the food manager, does a FANTASTIC job of creating tasty balanced meals. My parents long for the good ol' days of living at BLT. Prior (original) review: 7/5/2013

sent my wife home wit a swollen left leg that hurt her really bad. Came home Monday and in hospital…read morebecause of left leg on Tuesday finding a BLOOD clot in her leg. Never again would i go or send anyone there.

I'll get right to the point. In my opinion, my grandfather would still be alive today if not for…read moreO'Neill "healthcare" in Middleburg Heights. Among other things, they neglected to take proper care of his catheter, which was confirmed by an ER nurse. He got a severe infection and became septic. The night he went to the ER, they actually called me to ask if I thought he should go. I asked about his stats, and although I'm not a doctor, it was pretty clear to me he needed immediate care. I said to send him. I was shocked that since they are supposed medical professionals, they didn't make this conclusion on their own. Unfortunately, he never recovered. During his short time at the hospital, it was discovered that he had severe bed sores. This was never communicated to us by O'Neill, and as far as I know, they did not try to treat them, just let them get worse. Before this most recent emergency, he made several other trips to the ER due to their negligence, including being infected by covid. To be somewhat fair, I've seen several nursing homes this year, and they are all bad. But, that is no excuse. I would never, ever recommend sending a loved one here. On top of all this, communication was terrible, and had I not gone there frequently to ask about his condition, no one would've reached out. Billing people were rude and even the social worker was of zero help. I would rather take my own life than be sent here for "care". Horrible and disgraceful.

A pillar in the community for years giving great care to the most vulnerable. Dementia unit is…read moreamazing and staff are so caring. Would highly recommended!

They like to talk a lot about how things will change but nothing does…read more I would say don't put your loved ones in this nursing home but the truth is they are all bad Oaks of Brecksville could care less about the residents If they just need rehab maybe it will be ok But if they need total care like for dementia forget it They have some good employees but not enough to make the place run good daily If you can avoi

The facility is not recommended if you really care about your loved ones. They seem to only care…read moreabout either money or meeting their performance metrics and not really about caring for patients. Be careful because they will give little to no notice when insurance coverage terminates (which is based on facility's own information) and you will be unnecessarily scrambling to find a new facility or where to go next.

This review don't even deserve 1 star. This place sucks. It smells like urine and poop. Nurses and…read moreaides are rude and uncaring. My friend/ client was in there for 5 days. One night when my coworker went in there, she found him laying on the floor in front of the door with a dirty brief on. His door was always open. So there fore if they were doing there jobs, why was he not seen? His last day there, I was there when they was passing breakfast trays. They saw he was sleeping so they didn't even bring him a tray. So, if u love your loved ones, please look for another place. U won't be happy here. One resident that lives there said she would rather die than live there. I could say so much more but that should tell u enough to run the other way

Great place to go if you hate who you're putting in there. There are some bad places but this place…read moretakes the cake. Smells awful, poorly maintained, awful treatment of people, bad/cold food, and just not a place you want to be. Go elsewhere. It's not worth saving the money