North Georgians, I can't tell you enough, beware of Nationwide and its agents. The whole ordeal of…read moreprocessing a claim is more than a nightmare. I was hit in Atlanta by a Nationwide customer (I live in North Georgia). Their client was found liable, but the company's customer experience and the lengths they go to nickel and dime you is insane. We tried to get ahold of our adjuster after the wreck. We never heard back and left two messages on his voicemail. He eventually called back, after 8 pm, and yelled at us for at least 15 minutes (I started timing it) because we left a second message after never hearing from him. After taking our statements he told us we had to move our car from the tow lot within 24 hours because Nationwide will charge you holding fees after three days. He then yelled at us again when we tried to clarify where the car needed to be towed. With no ability to get ahold of our adjuster, I set up to have the car towed from the lot (it was totaled and couldn't be driven). Nationwide hadn't looked at the car yet because they assigned it to someone on vacation and after much pressing and being literally yelled at with a raised voice for over 20 minutes, I found someone at Nationwide who said he'd help get the car looked at and towed to the Nationwide site. Long story short, over a week after our accident, the tow yard let us know that the car was being considered abandoned because Nationwide never showed up despite their promises (we were also told we were being charged). We also had to send our adjusters the police report and other things to facilitate the process because they weren't working on our claim. Basically, the company did everything in its power to delay looking at our only car and told us they wouldn't pay for rental expenses. We still have not been reimbursed for travel expenses from the accident home even though the Nationwide wreck line told us we would be if their client was found at fault. As you can imagine, the Uber cost was high coming out of Atlanta to Northern Georgia. So here we are, no car, paying for a rental even though they accepted liability. They use CCC which undervalues your car. For example, the comps they used had over 50k more miles than our car and didn't include our Special Edition features. When you try to send comps, they ignore them. We have been without a car for over a month, have been given prices for cars that don't match ours, and have been yelled at multiple times. Also, I've spent at least three hours per day for a month dealing with Nationwide representatives, only to get my property and health valued at next to nothing. I am still struggling with health-related issues from the accident (which makes all the yelling even worse). Also, they don't accept Bluebook values. They don't accept similar cars unless they come from CCC, whose compatible vehicles aren't even on car lots - we called the lots to see if we could buy the cars. If you have special features, forget it. They are valued at nothing. We had less than 1k miles on brand new tires. We spent $700 and they offered us $25 because our tires were in exceptional condition. Good luck collecting fees for taxes or added value for things like AWD or special edition features because apparently it doesn't snow enough in Atlanta to make those valuable. Nationwide is not on your side. Use this insurance at your own risk. You won't be covered and they will undervalue your time, health and property.

From the owner: As an Nationwide Agent in Kennesaw Georgia, I can help you find the right car insurance coverage…read moreand assist you with finanical planning for retirement or college savings for your children.

I called up there to get a quote on my home and car insurance and spoke to a miss Katelynn Irvin…read morewho help go over all of my options and how I would be able to get the two line discounts with home and auto and she was just such a great help and yall are lucky to have such a great worker!

Terry is very nice and professional! 10/10 would recommend! I was able to save almost $40/month.read more

The Dickerson agency is phenomenal! I needed a title bond pretty quickly and they had me covered…read morewithin 24 hours! Kim gave me some great information and David was a great help and had me in and out in minutes. Everyone in the office was very professional and overwhelmingly friendly. Thanks so much!

We have used Dickerson Agency for years and they are professional and courteous. They always review…read moreour policies once a year, automatically, to make sure we have the best rates, and send us a status update to let us know if we still have the best policies. This year for our renewal the rates went up and they fought to get us better rates, and Tierra Moore went above her calling to negotiate away a claim to get us a good rate. She didn't stop there, she continued after switching our policy after renewal to review the remaining policies to see how we could save and called me later to let me know she found additional savings and did I want to switch another policy as well. They are just AMAZING and I highly recommend them!

Amy is empathetic and knowledgeable about the many insurance plan options available. She helped me…read morefind just what I needed! She's fantastic and I look forward to working with her in the future.

We reached out to her in late October because our existing agent was not responding to our multiple…read morerequests for an appointment to make a decision about 2026 since the existing MA plan was going away. We spoke by phone today and clearly she is not in a position to take on new clients as the first opening was December 1 and we had to decide whether to go with MA or Medigap with no guidance or information in writing. Needless to say, we will be looking for help elsewhere.

When I bought my car insurance they were very helpful but after I bought the car insurance they…read morenever answer the phone the bills never came on time .and the price up every month . every time I call for help they never answer the phone they always Busy. they are horrible insurance I don't recommend Farmers Insurance. To anyone stay away from Farmers Insurance

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Kennesaw, GA area since 2014, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.