Just moved here from California, Diana is amazing, she was so helpful and patient with me as my…read moreschedule was all over the place. Thanks sooooo much Diana!!!!

couldn't be happier with my experience at A Better Self Storage in Fountain.The units are always…read moreclean and well-kept, and the property feels very secure with gated access and good lighting. The staff is professional, helpful, and made the whole process easy from start to finish. Pricing is fair, and I really liked how convenient the access hours are. I would definitely recommend this storage facility to anyone looking for a simple, reliable place to store their things!

I wasn't actually going to use this for storage purposes. Just thought I'd fill you guys in on an…read moreexperience I had. There is NO sign up that says "private property" so I went to use their parking lot to turn around,but apparently that was an issue with the staff. Even though it took all of five seconds and again there is NO sign. Now I wasn't going to say anything at all I was going to keep it moving. But after I witnessed the attitudes and flailing from the staff I proceeded to let down my window and ask if their was a problem. Instead of telling me it was private property and not to turn around in there, she caught a full attitude, and wanted to argue about it. But again NO sign. So for future reference, I just won't be coming here, because you guys have really bad and unprofessional attitudes. Have a good and blessed day

I moved in just after they first opened the people are very friendly this is a great place to…read morestore my stuff if you have questions the staff is very helpful I was looking for a place while I moved out of my house and they were great I would recommend if you need to store your stuff this is a great choice the other thing I like is while I am out of state I can call in and pay my bill over the phone they also call to let me know before the bill is due just as a friendly reminder they let me pay several months in advance

These folks are great. I needed a place to park on very short notice and they were extremely…read moreaccomodating. I couldn't have asked for better service. Additionally, they live on property, so I feel very good about the security. It's not a huge corporate operation. It's storage. What you need is service and security and they offer it.

Miss leading sales tactics and forcing people to go on auto pay to store with them and forcing them…read moreto pick up there coverage for your storded items. And saying lock is included with the rental witch it's not you actually paying for it and maximo will not disclose it to you he will let you believe it's included just to get his sales numbers up

I've had a unit here for years. I had secured a unit at another property, intending to move out due…read moreto property management not maintaining property and constant turnover. Rarely was ice melt used, so it made things challenging in winter, lighting was insufficient, calls were diverted to a call center often. New owners purchased recently and it has really improved. Lighting, great customer service, and better pricing. It is now family owned and operated by people who have a vested interest in my being satisfied with the services I receive. The other unit I had rented and was moving my stuff to, wanted to raise rents every 2 months, on top of that someone bent the metal at the top in between the units and stole stuff out of my unit, it was the unit next to mine and they had just moved out. They did nothing about it. The way the new owners are handling things at Springs Storage is very professional.

Staff are friendly, and they definitely have the best prices in the area. Facility is clean and…read moresecure.

The owners are fabulous and keep the place tidy! They are super easy to work with and I highly…read morerecommend if you are in need of storage. I have used them twice in twenty years and I can count on my storage unit to be safe and not worry. Friendly and well maintained!

People are amazing! I don't write reviews often, but I will…read moretake the time out for these guys! Very well priced with a very upbeat staff!

WhenI showed up to access my unit at 830 am the gates were locked and no one was answering the…read morephone. Apparently there is a lady living on the property that is suppose to open the gates. The impression I got from her was that she did not care if she was causing problems by not opening the gates on time. The owner is supposedly unreachable but after the police contact him I bet he'll be reachable. Also, this is not the first time I've gone there on the weekend and the gates have been locked. What ever you do don't do business with this company. Spend a little more to be sure that you can get to your storage when you need to, not when they feel like it.

two polite gentlemen came over and moved my 2br house into apartment, quick, efficient and did an…read moreamazing job handing all of my house hold goods. highly recommended!

Customer service so good, they made me a regular…read more RV storage, boat storage, propane, dump station. Well lit, secure, cameras all over the place for surveillance, key-entry gates. Every time I've been there, the guy has been helpful, courteous, informative, and acts like he wants the business. That's the way to do it!

Beware of Dalby Drive Storage…read more I wanted to share my experience with the neighbors to help other neighbors be aware of the poor practices at this business. I want to first say they are NOT a BBB accredited business. My ex husband had his RV stored at this facility. My ex husband recently passed away in January 17th and LJ was everything but empathetic and helpful. My father in law (next of kin) and I (mother of his heirs) went in to assess and access the trailer Jan25th and was met with a very confrontational and rude manager. He stated nothing could be removed nor could the trailer be removed from the site even though we had death certificate. My ex husband was paid up until march 9th. I called march 14th to get what other additional documentation he needed to remove the trailer or to see if there were other short term month to month options available seeing as I was going to sell assets to pay other bills. He didnt know. He then called back a day later stating what I had offered him of small estate affidavit and death certificate would be ok. He then calls approx 1.5 weeks later stating we were approaching the 30day mark and he was going to auction off the trailer. When I show up with my sister today to see what the options of short term space rental would be, his reply was 3 months "was the best" he could do. I declined and asked what I owed up until today march 26th. He said he was being "kind" and not charging late fees, but then couldn't explain why he charged me a full month's rent today, I was being charged a full month rent, which would have given me until April 9th, but told me that I would have to have it out today. My ex husband was paid until March 9th and a good business practice would have been to prorate the rent from march 9-25th if I was removing it today. When questioned again on the amount he was charging me, he said "that's just the way it is". Please don't do business here. He lacked empathy and took advantage of the situation to further complicate my life trying to work full time, care for two girls and take care of a deceased spouses estate.

Great place! They were really helpful when we needed storage for my mom's things. Very clean…read morefacility with a friendly, professional staff!

Very helpful, friendly staff honestly for the price this is definitely a good value the only…read moreproblem I see is not having 24 hour access as a regular consumer