I'm fully aware this review is for the West location of Springs Pickleball, but since the East (New…read moreCenterpoint) location is run by the same management, my experience still matters. I'm posting this so future players don't go through what I did -- misleading promotions, hidden terms, and excuses instead of accountability. DO NOT FALL FOR THE "30 FOR 30" SCAM! I joined thinking it was a simple month-to-month trial -- exactly how it's advertised on their boards and website. After that, I voluntarily upgraded to the Unlimited+ plan, which I was told was also month-to-month. Nobody ever said a word about a year-long contract or any penalty for canceling. When I tried to cancel, they suddenly claimed I was locked into a full-year membership. I asked for proof of any "annual agreement" I supposedly signed -- nothing. They couldn't provide a single document. Instead, they deflected, blamed me, and acted like I should have magically known their fine print. Their "Unlimited" plan is a joke. You can only reserve one court a day, and they close early whenever they feel like it. I've shown up with friends to locked doors when the website said they were open. Their staff always have excuses -- "not enough people," "we're tired," "it's been a long day." That's not professionalism. As a disabled veteran on a limited income, I joined to stay active and find community -- not to get trapped by misleading, money-grabbing tactics. I regret recommending this place to anyone. The management hides behind technicalities instead of owning up to their mistakes. If you want to be blamed, ignored, and overcharged for "Unlimited" access that isn't unlimited, this is the place for you. $139 a month for disappointment. Chris and Elias are decent people stuck in a dishonest system. The problem is management. Read the reviews -- this isn't just me. It's a pattern.

Springs Pickleball East is hands-down one of the best places we've found for both play and…read morecommunity. From the moment we walked in, the atmosphere felt welcoming, positive, and truly family-friendly. What made the experience even more special was the outstanding service from Elias. He went above and beyond to make us feel comfortable, answered all our questions, and genuinely cared about helping us find what worked best for our family. His kindness, professionalism, and warm personality completely sold us on the place. Because of the great environment and the exceptional way Elias treated us, our entire family decided to join as members -- and we haven't regretted that decision for a second. It's rare to find a place where customer service feels so personal and sincere, and where the focus is clearly on building community, not just memberships. If you're looking for a welcoming space to play pickleball and feel like part of a family, Springs Pickleball -- and Elias specifically -- are absolutely the way to go!

It was really easy to reserve the court. When I called to reserve it, Jeanie answered all of my…read morequestions. She was so helpful!!! We were given the key code for the facility upon payment. The facility was clean and the court was in great condition. The court had a permanent net and the lines were permanent. It was a wonderful place to teach friends how to play because you basically rent the entire facility. It was also affordable. I would highly recommend Colorado Springs Pickleball because it is a great indoor option for those cold Colorado days.

From the owner: We are the only Indoor Pickleball Court in Colorado Springs that is open to the public (no…read moremembership required) !! Reservations are required and same day reservations are okay too! We have an Outdoor Court Playing Surface (not a gym floor) except it's completely Indoors! The surface is in better condition than the local Outdoor Courts around town! = Reservations Required = * $20 per hour, minimum 2 hours 10/1-4/30 (Winter) * $15 per hour, minimum 2 hours 5/1-9/30 (Summer) Call or Text Jeanie to book 719-930-2822

Great club! Great friends! Fantastic staff! Always a place you can go and run into someone you…read moreknow. Golf course is very well maintained. Going through a pool remodel. Should be AWESOME when finished. Had my son's wedding there a few years ago and everything was awesome. If you are looking for a club with golf, tennis, pickleball, swimming, fitness and food, Colorado Springs Country Club is for you. With a few other clubs in town, this club is the most down to Earth with great people. Give them call for a tour.

Beautiful golf course, helpful and friendly staff. Excellent food. The General Manager is gracious…read moreand conversational with guests. The staff employees follow his excellent example.

rewrite for a gym review I really like the facility, it is clean and well stocked with machines…read moreand equipment. They have a wonderful amount of classes that are diversified. This place is very much like a country club. This facility is quite large with many members and the parking is problematic. I think it could help them if they built another facility at the opposite end of the city.

We have been members for 16yrs and still love Lifetime! Their price increases have been absolutely…read moreinsane the last few years, I feel like long-term members should get more perks like before, discount massages, facials, free tennis lessons, etc... but we love Lifetime, only a few guest service folks can be abrupt, but Kevin and Rob are the BEST!

Bailey - blonde lady with a rainbow tree tattoo on her right arm (left if you're looking at her…read moredirectly). Rude as hell from the moment I walked in. Super taken back. There was this other guy working super nice.

Worst customer service ever. I bought a pair of Coleman hiking boots, and extra cushion inserts…read more FIRST time I wore them walking around the house, one of the cloth liners on the Coleman inserts starting peeling up. It would wrinkle, and likely continue peeking up, so I went to the store to exchange them for another pair or just the insert out of another pair. They didn't have the same size, and neither did the other store that the associate Adam called. He said it would take 2 weeks to order them from corporate. I offered that he 'exchange' mine for the size 10s, I keep my 9.5s and i'll trim it's insert to fit, to which he said he couldn't possibly do that. Then I said order them from corporate, to which he said he couldn't do that either. It was all with some attitude as well. I've worked retail, I know there are lots more things that *can* be done, but he simply chose to do nothing. And now I go online, and they are available to order from the website, meaning they ARE available and again - he simply chose not to do anything. AWFUL customer service. I will not be returning to that store or any BIG 5 again.

If I could give zero I would. I have never been so ignored in almost my entire life. Had 5…read moredifferent employees walked by me more than once. Can we guess how many offered to help? Zero. I'm disabled and I was looking for shoes to fit leg braces, not be basically stalked by employees whom say nothing when they wander by. Customer service has gone way down. All these people just act like they just don't want to actually work. Hang on though 1 person I talked to as I entered and exited. They need more like her. Wish I'd have caught the name on the name tag.

I went into Big 5 to look for some hiking boots, but I wasn't expecting to have my socks knocked…read moreoff by the outstanding service provided to me by Kent. Seeing a circular ad for shoes on sale, I wanted to buy a pair of hiking boots. Not seeing my size in the style I wanted, Kent came up to me just ask I was about to ask for help. I told him I couldn't find my size in the particular style I wanted and asked him if he knew if that brand was good. I had no idea I asked my question to the right person! As it turns out, hiking is a passion of Kent. He provided me with so much information about the soles of shoes, stitching, material, and protecting the material of the shoes. When I told him I was looking for a shoe that was a little more like a boot since I had a fear of snakes, Kent also had knowledge of that! When I finally settled on a choice of shoe based on Kent's recommendation, he also told me what to look for as I walked, explaining how much weight/pressure I put on what part of my foot as I walked. Kent wasn't a high-pressure sales person, but truly wanted to make sure I got a shoe I liked and would work for me. In fact, I walked out with two pairs of shoes! It's so difficult to find great customer service these days, let alone someone who genuinely enjoys his job and giving tailored advice. I can't thank Kent enough for the outstanding customer service he provided me.

We recently had a Sport Court installed. The court itself is beautiful, but the installation…read moreprocess has been extremely disappointing. What was promised as a 3-4 day project has now stretched to nearly 5 weeks, and our backyard has been left in terrible condition. There are still huge dirt piles sitting in our yard, and despite repeated promises, no one has returned to clean up. The installers destroyed our rock beds by dumping dirt and concrete on them, left concrete on our driveway and debris across the yard, chopped bushes unnecessarily, and even drove a bobcat up onto our walkway, breaking pavers and ruining grout. They also broke our satellite dish and sprinkler system in the process. We've asked multiple times for the mess to be addressed, but no one has come. While we love the court itself, the lack of professionalism, communication, and respect for our property has been incredibly frustrating.

The court came out amazing! I was so happy to see when laying the cement they really took their…read moretime to prep everything properly and made sure it was perfect. My family loves having a court it keeps us all outside for hours. Randy and his team did a fantastic job.