Don't waste your time. I originally saw peaches and cream and Xpose and thought arranging an appointment would be helpful in selecting bridal lingerie. I was honestly excited for the appointment and was thoroughly let down by the poor service and poor selection. They only stock Spanx and 3 types of strapless bras, all of which are a terrible shape with a ridiculous price tag. The sales attendant couldn't have been more rude and succeeded in making me feel the most uncomfortable I've ever felt in my life. She started by measuring me, then handed me bras that obviously didn't fit, they were all too big. In addition she kept leaving the curtain open to the dressing room whilst I was in my underwear. I also was looking for more than just bridal lingerie and asked to see a white bra, she handed me the ugliest bra I've ever seen, that was the total wrong size. I asked to see another one, now I don't know how this was possible, she handed me one even uglier than before and even worse fitting. Its a lingerie store, they're supposed to have nice things...
To clarify I'm not picky, I was intent on buying Spanx and a strapless bra, they tried to sell me the large Spanx, because that's all they had in stock, when I pressed them for my size, the medium, they reluctantly offered to order it in. And don't get me started on the ill fitting inferior quality and shapeless strapless bra. The attendant offered that it was 'perfect' for me.
In short, don't waste your time. Brown Thomas offer an excellent service and selection at the exact same price. I know others have had a positive experience here, I find it hard to believe. I think charging expensive prices does not credit a premium service. I would hope this review stops anyone else wasting their precious pre wedding time and that the staff there become more considerate towards their customers. read more