07.12.10 first order
i heard about LadyUmbrella through a friend, and really thought a lot of their overall concept. in planning a celebration for a couple of my lady friends, i decided to order a couple of shirts from LU, but didn't really know how to gauge women's sizes (being a man, that can be a problem). so i was able to connect with LU through twitter, then was able to eventually chat on facebook with their marketing rep.
short story long, they made it really easy for me to order the shirts, have them hold the shirts until the party, have the ladies email him with sizes etc (to avoid revealing that info to me or anyone else at the party), then have the shirts shipped to them free of charge.
and they sent me (i've already received it) stickers, buttons and coupons as swag for our next UYE. not bad for making a call and asking a few questions.
overall: very pleased with customer service, and their overall concept. hope the girls like the shirts! they will. or else ;) read more