Dealing with Becca Bartling is a nightmare. She is rude and probably the most inhospitable person…read morewe have ever had to deal with. We have stayed at MANY rental properties and have never had any issues. We even stayed at Brick House last summer and came again despite her despicable personality. This year, we stayed again, despite being nervous about not living up to Becca's standards, while on vacation. We purposefully split our family time up so to adhere to the 11 person rule at all times. My parents (2 people) and brother (1 person) stayed the entire week. My sister and her family stayed from Thursday and left sunday (total of 5 people), so 8 people total. My family then arrived Sunday evening (2 adults, 3 kids, and 1 infant), so a total of 5 adults, 3 kids, and 1 infant (9 people). We were accused of arriving too early on the first day - which was a lie. The occupants stayed at Voss's until 4pm to adhere to her rules, which can be confirmed by Voss's. We were accused of leaving an oily stain on one of the bed comforters or sheets and a small blood stain on another sheet. I could literally get that out in my sleep. Isn't that what the cleaning crew is for? I am a mother of 4 and can get multiple stains out of literally anything. We made sure to wipe make up off without using any of their towels, because God forbid the towels get makeup on them. You'll never hear the end of it and it is a very STRICT rule. We were also accused of leaving the place a mess. We went through the entire house for almost 2 hours cleaning, sweeping, wiping down counters, tables, etc. It still was not up to Becca Bartling's standards. She accused us of having pets on the property, when we paid $500 for pet sitters to watch our fury family members at our home in Chicago. She also has her strict rules posted all over the house. One of which stated to strip the beds and put the sheets in the washer before leaving, we did so, but apparently that was wrong and poor Becca had to spend time separating them. This specific rule was posted on the refrigerator in a laminated paper. This house is beautiful, unfortunately the owner and manager, Becca, is nasty. We will never come back. It is a shame such a beautiful home and location is managed and owned by such an ugly person. I am sure Ms. Bartling will have a lot to say about this review. Including the false the statements, "the place was left filthy", "there were stains on the sheets", "we had to hire more people to clean and it took 7 hours", etc. I can't wait for your response, Ms. Bartling. She also states, "if you are going to leave less than a five star review to contact her first". Which is why they probably have only 8 reviews on Trip Advisor and 2 reviews on here. However, her demeanor on the phone discussing this deserves people to know who you are dealing with when you are paying a PREMIUM price for what should be a relaxing and enjoyable vacation. The unfair accusations when we spent everyday taking care of and cleaning the house on vacation as to keep Ms. Bartling happy is not fair and definitely not something we would ever return to or visit again.