We had a drain issue with our LG washer. Kate was very professional and followed up with us…read moreregarding our appointment. Nico arrived on time and quickly accessed the issue. He ordered a new part and returned a couple a days later with the new drain pump. He was polite, professional and friendly. Interestingly, after he left the washer was still not working properly. He returned immediately and addressed a minor problem and the washer worked. Nico even followed up later that afternoon to double check the washer was working properly. The repair was moderately priced and I will call again to have my dryer vacuumed and cleaned.

Very dishonest technician - Niko - recommending $350 of work on dishwasher that did not need to be…read moredone. He came to my tenant's condo in Gardena and stated my almost brand new dishwasher will cost $350 parts & labor to replace the drain pump parts and labor after a 5 minute evaluation. (They did not know the dishwasher was almost brand new) They called to get my authorization to pay, and I declined to have the work done. They stated I need to pay the $69 visit fee only. Later I get a call from Kate, the dispatcher, stating I now need to pay $199 for cleaning fee. However, I stated I never authorized any additional services. They fixed the problem within 15 minutes for the total visit. There were small pieces of plastic there that needed to be cleaned out and the dishwasher is working fine. I guess I didn't need the drain pump to be replaced for $350 after all. When I called to complain, they agreed to take the additional cleaning fee and charge the visit fee only. They subsequently called to apologize and waive my visit fee of $69.

Tino was on time and very kind. I've recently encountered unbalanced washer issues with a Samsung…read moretop load unit. This would result in poor spinning cycles and that would result in getting stuck in this repeated cycle with water, washing, draining, and spinning. He did an assessment with the issue to ensure it was the appropriate place to resolve. He confirmed that the suspension rods needed to be replaced. I purchased them ahead of time knowing it was a common problem with the unit. He was able to quickly swap them out, calibrate, and I was able to do my test run. Really happy with the services provided with high quality work. Definitely would hire Tino again and recommend to others!

Fast response, great service. Took the time to really inspect our washer and offer suggestions on…read morehow the issue could be resolved. Tino was very helpful. Highly recommend

Called Appliance Repair Professionals for a dryer making noise…read more A technician arrived on time to diagnose the problem as the motor reaching end of life, I choose not to replace the motor since it would be more cost effective to purchase a new dryer. Would definitely use this company again, appointment scheduling was easy, the cost was reasonable and I did not feel pressured to pay for costly and unnecessary repairs.

Amazing service. Responded quickly and efficiently. Fixed our oven and dishwasher in a timely…read morematter. Thank you!

My 8 year old Bosch refrigerator had a shelf that had filthy liquid trapped between the glass and…read morethe metal and I didn't know how to get it out. They came out and he knew exactly what to do. He used screwdriver to pull the glass off so could clean it all and then put it back together and now it is very clean. It is not in the refrigerator book how to do this. I am so glad I called this company and they sent him to fix. Perfect! I am going to use them for other appliances in the future.

Super fast response and availability. The tech was able to come over the same day. Very polite,…read moretook a quick look and even had the parts needed. Initial consultation was a bit pricey in comparison to other companies but we value speed.

Chris was so timely and helpful!!…read more I am grateful that he quickly assessed a simple problem and did not over charge me for something I did not need. I highly recommend and will make sure to call him again in the future.

Chris at Beach Cities Appliance Repair And Service was excellent. He repaired my dryer efficiently,…read moreexplained what was going on in plain English, and made the whole process easy from start to finish. Scheduling was flexible, pricing was very reasonable, and there were no surprises. Chris was professional, punctual, and clearly experienced. It is refreshing to work with someone who is honest and focused on fixing the problem correctly, not upselling unnecessary repairs. If you are in the South Bay or Long Beach and need a reliable appliance repair person, I would absolutely recommend Chris. This is the kind of local service you hope to find and then keep on speed dial.

The work done by Oleg was absolutely sensational. He was very professional and very direct with his…read morework. Pricing was very fair and reasonable. I would recommend 10/10 he got my LG dryer working like new again.

I had a noise coming from my fridge. Rick the repair person…read morechecked and diagnosed the problem and resolved it immediately. Nice professional and to the point. Great service!

I needed some plastic and specialty pallets, and I called 2 days before they were needed, and I…read moreleft a message on the voicemail. I was surprised when I had my call returned and they reassured me that I would be able to pick them up, of course I was glad to pay the extra fee for speedy service. My uncle went to pick them up and they were ready when he arrived. Thank you for great service and I appreciate the fast turn around time.

Our washing machine was having an intermittent error, and though I could get it to run again, I was…read moresure that something was stuck in there to cause a drain error. I called Sakura because they had come out in 2017 to replace the washing machine door (I had posted a prior review about that excellent service). They sent someone immediately upon calling and made quick time of locating the issue (a plastic tag was clogging the drain), and double checked everything before leaving. Great service, I would recommend them again now that they have saved the day twice!

Alex did an excellent job repairing our LG washer which was leaking water. He was very…read moreknowledgeable and I could tell he has a lot of experience. He had to order a part and then come back another day with it but he was able to fix it with no issues. He was reliable, prompt, and efficient. Price was fair. I would definitely use this company again!

Great service. Quick response and great prices. I would recommend them fir oven repairs.read more

My GE stackable washer/dryer broke down and I was able to speak to their Tech San on the phone and…read moredescribe the issue I was having and he was very patient and kind and after listening he confirmed what I had diagnosed the issue to be and stated it was probably a better idea to purchase a new one and saved me the diagnostic fee. I really appreciate his honesty and expertise. It seems that it's getting harder to find honest repair people these days with the economic squeeze everyone is feeling. I wouldn't hesitate to book one of their techs for future needs. Their receptionist Kylee was very kind and responsive too. Highly recommend!

Always prompt, reasonably priced and excellent at diagnosing the problem. My go to company!!read more

Well they are honest but disappointing when they told us they do not work on LG dishwashers. Not…read morehelpful for an appliance repair shop.