Had a issue with tank . They got right back to me. Showed up on time as promised and were very…read moreprofessional and much appreciated. I would not hesitate to use them any time. A+

Service was excellent! Timely, professional, paid close attention to details, personable, willing…read moreto answer all my questions, knowledgeable, experienced, local,... all positive! Jared carefully used his equipment and was respectful with the property not to contaminate the yard and areas around and I really appreciated that! Clearly he had gone the extra mile. So we're going to need a new Septic Line and I had a lot of questions and Jared had all the answers and recommended a soil test to make sure that we were getting exactly the right line material and size for our soil consistency. I really appreciate that advice!

I've only used them once, but had such a great experience with them, that I wanted to share it with…read morethose looking for an outdoor plumber. I am not affiliated in any way. All of the information I have about its business is from what the son told me. He was very polite and courteous and I believe him to be very honest. All locations are owned and run by the same people. Because of this they will drive all over Mobile and outlying areas at no additional charge. First off, know that there is a difference between an outdoor plumber and an indoor plumber. If you need an indoor plumber, I would recommend Cottage Hill Plumbing. Billy's is - again - outdoor. The business is family owned, which is always a better bet than a corporate place. For me, the son came out. Too bad I cannot remember his name. :( What I liked about him is that he seemed honest and did not try to tell me we needed new lines, which would have been in the thousands. I wouldn't have known if this were true, so that's points in his favor. The cost was 10% less than the over-the-phone estimate; the total was $225. I called about 11:00 a.m. (and spoke to the mom, who was very sweet) and the son was there by 1:00 p.m. It was quick too. I needed my septic pumped out and it took them only about 1 hour total. The same day service was free. The son was very polite and meticulous (e.g., see ruts below). He also was careful to respect your lawn. For example he did not want to park truck in the yard because he was concerned about leaving ruts in it. He gave me a detailed and informative brochure (which his sister designed), explaining how septics work. My husband always deals with this and naturally, the septic overfilled while he was out of town. So this was good learning material. All in all, based on this one experience, I highly recommend them. Final note: They do accept credit cards, but they charge a fee for their usage. I wrote a check so I don't remember how much the fee was.

Just got off the phone with Ms Erica from Billy's Outhouse & Septic Service. I've spoken with her…read morein the past and she is just as friendly and helpful as I remember. She set up my appt. to have my septic tank pumped in the morning. I've used Billy's in the past and can honestly say they do a thorough, speedy and professional job. Would recommend them to everyone.:)

I've only used them once, but had such a great experience with them, that I wanted to share it with…read morethose looking for an outdoor plumber. I am not affiliated in any way. All of the information I have about its business is from what the son told me. He was very polite and courteous and I believe him to be very honest. All locations are owned and run by the same people. Because of this they will drive all over Mobile and outlying areas at no additional charge. First off, know that there is a difference between an outdoor plumber and an indoor plumber. If you need an indoor plumber, I would recommend Cottage Hill Plumbing. Billy's is - again - outdoor. The business is family owned, which is always a better bet than a corporate place. For me, the son came out. Too bad I cannot remember his name. :( What I liked about him is that he seemed honest and did not try to tell me we needed new lines, which would have been in the thousands. I wouldn't have known if this were true, so that's points in his favor. The cost was 10% less than the over-the-phone estimate; the total was $225. I called about 11:00 a.m. (and spoke to the mom, who was very sweet) and the son was there by 1:00 p.m. It was quick too. I needed my septic pumped out and it took them only about 1 hour total. The same day service was free. The son was very polite and meticulous (e.g., see ruts below). He also was careful to respect your lawn. For example he did not want to park truck in the yard because he was concerned about leaving ruts in it. He gave me a detailed and informative brochure (which his sister designed), explaining how septics work. My husband always deals with this and naturally, the septic overfilled while he was out of town. So this was good learning material. All in all, based on this one experience, I highly recommend them. Final note: They do accept credit cards, but they charge a fee for their usage. I wrote a check so I don't remember how much the fee was.

Had them come out and pump out my septic tank they did a great job and a good price also they made…read morefast work with there mini back hoe definitely will continue to use them

driver coming down threeknotch wasn't paying attention snatched the wheel over because a car wasn't…read moregoing fast enough in front of them they used no blinker , no light indicator what do ever and almost hit me and my 11 month old son because they were careless and speeding

Shields came out, on time, was in and out with no problems to me, the owner. I met Sam before the…read morejob. He's likeable and communicates well. When he billed me, the final number was even less than his beginning estimate. I highly recommend Shields for installing your septic tank.

From the owner: Based in Lucedale, Shields Septic Tanks Hardware is a septic tank specialist that provides water…read moremain repair, backflow preventer installation, and septic tank installation as well as other services. Commercial and Residential. Call us today for a free estimate. Give us a try and see why we receive so many referrals.

Very good work. Friendly serviceman and came quickly. Cost was best in town, but do feel pricing…read morein this area is just plain high. Willing to answer questions and was quick. Would recommend to anyone.

Paid for an inspection, and as a naive homeowner who doesn't have much knowledge of septic systems;…read moretrusted the company I hired. The inspection was a man putting a shovel in the tank and him saying it's okay. After my septic started to overflow in my yard I called to see what was happening. I was told my field lines were failing. On my invoice it said they pumped which they did not. Contacted owner and was told I would get half the inspection fee back because he had to dispose of the waste, which none was ever pumped out. Haven't heard anything since. Cannot and will not recommend, but definitely have a better recommendation if someone needs it.