I own a lot in Payson and live in Oregon, I rented some equipment to clean up my vacant lot. I arrived at 8:15 am on a Saturday to find them getting my equipment warmed up and ready to go. they took time to show me how to operate the equipment & even offered to let me test drive it there to get familiar if I wanted. They also help me with loading and checking to make sure the lights worked on the trailer. The process was smooth and was treated fairly. I ended up not using one piece of equipment that I reserved for the whole day, I called them at 11 am to let them know I wasn't going to need it. They came out and picked it up (since I paid for delivery service) and charge me appropriately for a 1/2 day. I Returned the last piece of equipment on Sunday night and left it in their yard for Monday morning since I had to catch a flight out on Monday. I call them Monday am to just confirm they had seen I returned it, the man I spoke with said he hadn't noticed but no worries he would handle it. The transaction was smooth and had no problems with the equipment. read more

I would give 0 stars if I could. Used their services for an evening wedding. Gave plenty of notice. Needed outdoor heaters, tables and chairs. When I came to pick everything up on the day of the wedding, I was informed that they did not have the number of heaters I requested. Since there is no other rental company, I was stuck with what they had. The guy that showed me how to work the propane heaters was very rude. I asked if all of the heaters had been checked....he said "of course!". Got everything to the venue and tried to light the propane heaters. Only 3 would light. Despite help from the freezing guests, was never able to light the others. The kicker on all of this was when I went to return them the next day, I was charged for all 6 and was told "well they all worked when you picked them up." Wow. read more

I wish I could give this place zero stars. They appear to think since they are the only company in town, that they can get away with shady practices and rudeness. I would rather spend twice as much (and no, they aren't cheaper than places in the valley) instead of dealing with them! I hope they go out of business. read more

Needed a wood chipper in a hurry. They had one , expensive but did the job needed. Staff every pleasant and helpful. Am looking at another type of rental, and since I live in Star Valley, I will so see them in the near future. read more