My husband and I have used Paws Across West Michigan for pet sitting for our dog since 2013. He has…read moreanxiety and is scared of new people and environments so we sought a pet sitting service for him rather than pet boarding. Being in his own home helps him to feel comfortable. Jacob and Lori at Paws Across West Michigan have been wonderful! They came to our home initially to meet with us and and get to know our dog. He took to them right away! I think dogs just know who other dog people are! He loves to play fetch and they were happy to oblige! We were also nervous about how he would feel while we left him for our trip but Jacob and Lori were terrific about sending us pictures of him to help to put our minds at ease. I really can't say enough good things about them and I recommend them to everyone that we know with pets

From the owner: When you're out of town, you want to make sure they're with someone who will love…read morethem just as much as you do. That's why we started Paws Across West Michigan, to give you peace of mind while you're away from your Pets. Daily Visits - Dog Walking - Puppy Package - Overnight Stays - House Sitting

Though the care has been good in the past, the communication fairly cordial, and the response time…read morefor booking fairly good, I can't recommend this service/company because of 1) high pricing for multiple pet households and 2) they have no contingencies for last-minute cancellations for what I would consider "true, legitimate exceptions." In our case, with a severe weather warning/storm on the way, if I've booked their care but now can't travel because of the severe/dangerous roads/weather headed in, the $120 for one day is gone (the price for two 1-hour visits where one person lets out four dogs into a fenced yard/plays with them). According to a message conversation with the head of the company (and the site), there are no emergency situations where they'd give a refund, including severe weather, accident, loss of power to the home, illness, death of a close friend or family member, and more. I nicely urged a reconsideration of the current policy with the owner and the creation of a more nuanced emergency cancellation policy but received a short response. (Update: in a later phone call, the owner said they occasionally make exceptions on a case-by-case basis, but severe weather/warnings not to drive on the roads are not accepted reasons for cancellation.) As a business owner myself, I can't be on board with their current policy. If you have multiple pets, beware of the high prices; if you must cancel (for what I would think to be "valid reasons"), you may not receive flexibility. I'd love to see perhaps a partial refund, at least, for "legitimate reasons" and a human-centered approach. I hope they reconsider the strict policy because I do believe "life happens," and balanced policies that benefit both the client and the owner are helpful to all.

We started out having Tami help us with letting our dogs out and taking them for walks. However…read moreover the last year she has focused on reinforcing their training with commands such as sit / down, stay, and recall and the difference she has made in their behavior is beyond amazing. They are not only getting good exercise but also are the best behaved they have ever been. In addition to doing amazing work with the dogs (and they love her and look out the window for her in the morning), she is reliable, flexible, and goes above and beyond to help meet our needs and be there whenever we need her support. There is no one better to trust your dogs with - she is one of a kind and we don't know what we would do without her!

Nice Facility and the staff always seems to be friendly and helpful. Dave, the owner is a great…read moreguy. Gives amazing attention to a bath and nail trim. My dog never smelled so good and his coat was silky smooth. On the other hand, don't break the rules, never be late and never forget to book your time in advance. There is a mean streak within the upper staff that you don't want to encounter by any means. No exceptions in her perfect world!

AMAZING! I can't say enough great things about Camp Critter Country. This was my first time EVER…read moreusing a kennel while I went out of town to see my children. I was nervous to be away from my fur babies, and worried they wouldn't know what was going on. Let me tell you, they LOVED IT! How do I know, because their smiles on their faces in their daily photos told me so. That made my mommy heart feel so good knowing they were having the best time, even though momma wasn't around. It really put my mind at ease knowing they were being taken care of, loved on, spoiled, having play dates with friends, and tucked in together for the night. It truly is an amazing place to take your fur babies for the day, or even to kennel for a vacation like I did. You won't regret it and your fur babies will enjoy every minute of it. It's a win-win for fur babies and momma. :) Thanks Camp Critter Country for taking great care of Cooper and Bohdi. They cannot wait to return and see all their friends again.

Our cat, Remy has always been a self-sufficient house cat. Recently his health has declined and…read moreneeds a special diet and supervision. Rather than cancel our trip over the 4th of July, my wife and I called Dog Days Kalamazoo. Michael was attentive to Remy's needs. He left a log of every visit. Made notes of anything that may be usual. Michael even took extra steps such as bringing in the mail and taking out the trash. Every day we got a text with a picture of Remy from Michael. Those picture texts help relieve any anxiety we had about leaving Remy. We saw pictures of Remy eating (our biggest concern), and looking happy in general. All of this service for the same cost as I would expect anyone to to tip a neighbor or friend for less work. Dog Days Kalamazoo is insured and bonded. We had Michael keep our key because we will be using him again.

My family & I have employed Michael in the past and we are currently utilizing his services. He…read morehas taken care of our dog for us while we've been out of town for multiple days at a time and he has also come over during the afternoon to let her out/take her for a walk when our work schedules/other obligations didn't allow us to go home during the lunch hour. We've used his services 5+ times in the past and expect to utilize his services often moving forward into the future. I am 100% confident in Michael and the services he is able to provide, and I trust him implicitly with the safety, security, and well-being of both our home and our pet. Michael is extremely responsible and diligent, he takes his duties very seriously and always conducts those duties and himself in a highly professional manner. I have and will continue to endorse & recommend Michael to anyone who is looking for the types of services that he is able to provide.