Horrible they did my dog perfect the other times but today my dog smells horrible and they put…read moresomething in his eye and now it's puffy swollen and red . They cut off his nail too short so its bleeding right now . And they messed up his fur uneven ears and he's not himself traumatized my dog and traumatized me and i am overwhelmed i don't know what to do hate this place (do NOT recommend this place)

I called 1st to see if I could drop in with my dog for a mani/pedi. Upon entry, I was extremely…read morehappy to hear that there were no dogs crying/yelping in the back. The girl at the front was lovely and genuinely interested in greeting my dog. She even asked me if my dog preferred the clippers or dremel. My dog is a thick strong girl who likes to pull her paw and they were SO patient with her. There was zero trauma from our visit. There were other clients in the office that have been going for years and had nothing but great things to say. As far as I'm concerned I've found our groomer. Check out the 13 non recommended reviews. They are all 5/5.

One stop shoving it ethically incorrect decisions that every problem is get the dog fixed ( spay…read morenuter ) our dog need her elbow drained - simple u would think . Apparently not they wanted to charge us to bring home a bloody plastic cone to protect her knee?!? From what it wasn't even having stitches they simply inserted a needle and drained that's like telling everybody who gets their dogs. Their vaccinations are going to need a cone because your dog's gonna scratch that area now.. lmao Omg they will suggest the most expensive versions of any prescription they give you and they will continually talk down to you regardless they don't even ask you what your history or experiences with dogs in general frankly I don't think they even care if you knew anything. Not not impressed the assistant was the only one who was sweet even then we had to repeat three times while we were there.

Took me a while to write this as my kitten was still recovering and he needed my attention. So now…read moreI will review this vet. One the ladies at the front are so kind, caring and helpful. I love that the treated my kitten with such love and when we had to return today for a slight infection they remembered him and were so sweet to him and I. Right there 5 stars The doctor gave him great stitches, my little guy still managed to pull them out on day 3 and 7. There were two sets. However, he healed really well, even though we have a little infection. I love the ladies here and would recommend anyone bring your pet here. Your pet will be treated like their own and isn't that what you want.

I've just come back from taking my dog here for the second time. The shop is tucked away in the…read moreback alley just off of 127th Ave and 119th St. If you didn't know what you were looking for it'd be hard to spot. They do have a small stand on 127th, and lots of signs in the back but it was helpful to know that it was in the back. The outside is very basic, but that's all I need. The staff are friendly, accommodating, and knowledgeable about dogs (I mention dogs but they probably know about other animals only on the basis that I have a dog). One of the staff, I assume the owner, has a dog as well and she was willing to share some tips with me from her experience with dogs. The animals are well taken care of as my dog seemed so chipper after taking him in for a grooming. They groom as best they can to your requests (I'm not the pickiest when it comes to grooming, just clean, cut, wash, and trim). They were also were good when it came to asking questions about the overall health and well being of the animals, giving suggestions as ways to keep my dog healthier in his old age. Having said all this, I think this is my go to place when it comes to grooming for my dog. It doesn't have all the flash of a petsmart or some other big retail chain, but they do have the personal touch that doesn't make it feel like a big corporation. They also apparently have dog sitting services as well. 10/10 would come again. Side note, they did a good job of keeping the dog that was neutered away from the other animals at the shop (another customer brought their dog for a grooming that wasn't neutered).

It is fair to let the public know that a dog named Lola went missing from this facility during what…read morewas supposed to be a groom appointment. The owner dropped off her dog and have never seen her precious Lola again, the owners of Petlane have not cooperated with the owner and refuse to provide video footage to prove that Lola left the building. So this leaves the question, did Lola even leave the building , was she stolen from inside, was she injured? No one knows and each day the owner, Samantha becomes more distraught and saddened. The owners of Petlane refuse to talk to Samantha . Just disgusting.

Our sweet boy Shadow just stayed for 6 sleeps and loved his time there. The staff were so…read moreaccommodating to our first time pet parent needs and communicated with us the whole time we were away. They also have a Snapchat you can use to see what fun the pups are having throughout the day. He had a complimentary nail trim as well and it's so nice to have that off our to-do list after vacation. Our boy did come home with a bit of a cough but that just comes with daycares of all kinds so we don't blame the staff for that. Canine Kingdom will be Shadows regular daycare now because of our great confidence in their staff.

A hidden gem. It looks like they offer a range of services. We found them while looking for a place…read morewhere we could trim our pup's nails last minute. Everyone we saw was friendly and we are definitely looking forward to bring Gunner to spend some time at the day care or for a grooming.

pet valu upped their dogwash price to 15 dollars from 10. A 50 percent hike for me to wash my own…read moredog - ridiculous - ! You lost my business for good - and I'll make sure no one I know goes there. makes me wonder if you upped everything way beyond normal inflation

I tried to buy some cat flea medication online. Tried one card -"oops, there is an issue with your…read moreorder", tried again with the same card - didn't work again, and when I called customer service - "try other way of payment". Ok, I tried my other card. "Ooops " again. Customer service claimed that PetValu declined my order out of caution.(???) It was the most weird experience with online shopping I've ever had. Everything is OK with my credit cards, I even called my credit card companies to make it absolutely sure. Basically I was refused online shopping service. WHY?! I have issues with mobility so online shopping works for me better (usually). Why PetValu should exercise caution to my orders? If the company has problems with processing online orders - fix these problems. That's how you lose your business and your customers to amazon. You can't support Canadian business if they resist so hard.

waggy tails, dog grooming. First time I've taken my dog for grooming. Not impressed was hoping I…read morefound the right groomer and would stay with them. Not. My pup was done in less than 2 hrs and he looked like it when picking up. When paying was not asked about the 10% discount for first time clients. I missed out on that. The grooming prices were reasonable. I just have to tidy up some missed clipping, and washed face/eyes. Aaahh will keep looking for a good groomer...

My dog was left unsupervised and was attacked by a group of other dogs. I had to pick her up from…read morethe vet with several stitches and open wounds... And the owner didn't offer a penny towards her $1300 vet bills. I will never risk leaving by dog at a daycare who doesn't take safety seriously again.

Trying to get a bath and hair cut for a 11 week old puppy...desperately needs! The groomer and shop…read moreperson thinks she needs to have all her shots! She 11 weeks old. Do not recommend this place they have no idea what they are doing! The breeder took her for her first exam at 6 weeks and I took her for her second visit at 9 weeks....so I am following the vets requirements!! ‍‍

since new ownership has been taken over... it's absolutely awful!…read more Took my dog for grooming and it was a difficult experience. He smelt terrible!!!!! no product in store!!!! staff absolutely have no knowledge of food for dogs!!!!! not very nice and pleasant!!! And vaping outside the store!!!! I miss the old owner and staff!!!!

Fantastic dog training facility. As new dog owners to a now year old rescue dog, we had no idea how…read moreto train our new pet. We discovered Dogspaw through a referral from a colleague and we're very happy with the training. We joined the "Mind your manners" basic obedience training and it was exactly what we needed. Our trainer, Kathy, was fantastic! They train using luring techniques and lots of positivity. Our dog, as well as us have come a long way!

Such a great place, they have been able to accommodate boarding services with fairly short notice…read more We have boarded our cat and dog here. I love that they have a "free range room" for cats who play well with others. It is a large room with various perches and toys. But if the cat prefers space they can be housed alone. Prices were the most reasonable I could find in town. The staff were nice and my animals were happy.

The receptionist was nice. I don't feel that the vet likes pets, just a job! She wanted to do blood…read moretests and a xray instead of seeing if the pills would work. I think that they are just about the money! I was waiting for an estimate for a teeth cleaning and I heard a woman say thst a test was done thst she hadn't asked for! Not a good experience!

Absolutely appalling treatment from a long-trusted clinic…read more I've been a loyal client at Oxford Vet for over 7 years and never imagined I'd be writing a review like this. We brought our dog in for a laceration repair, paid nearly $1000 for the procedure, and followed their instructions to the letter--including returning a week later for stitch removal. Within an hour of leaving the clinic, the wound reopened. We brought our dog back immediately, worried and looking for help. Instead, the male veterinarian came out with an aggressive, condescending attitude. He instantly blamed us, accusing us of not properly monitoring our dog and insisting we must have let him lick the wound--despite the fact that our dog had his cone on at all times and was closely supervised. When I expressed concern, he snapped that he "won't tolerate me taking it personally" and told me I was welcome to take my dog elsewhere. This was after I had just paid him $1000 and my dog was now in pain again. Only after insisting he take responsibility did he agree to re-sedate and re-stitch the wound--then told me I would not be welcome back to the clinic. There was no empathy, no reassurance--only arrogance, defensiveness, and blatant disrespect. He even said I was "making a big deal out of nothing," as if my pet's ongoing pain was irrelevant. His tone was hostile, and his body language was confrontational, as though daring me to challenge his "20 years of experience." Sadly, after this experience, I read other reviews and realized I'm far from the first person to be treated this way. Multiple customers have reported this same vet's aggressive, rude behavior and complete lack of bedside manner. The front desk staff at Oxford have always been wonderful, and my past experiences were positive--but this incident was deeply upsetting and unacceptable. I won't ever return, and I strongly urge others to read the negative reviews and think twice before trusting this clinic with their beloved pets

Brought my best friend here for emergency surgery following an attack by a viscous dog who…read morepractically chewed off her back leg. The surgeon sewed up all the ligaments and muscles and they provided ongoing compassionate care. We were afraid she may have to lose the leg but the surgery held and she ran and played and swam for another six years before she passed away in her sleep. So grateful to have had those years.

They always try to accommodate pets needs. With the best prices I've seen anywhere they really…read moretreat customers like they are part of the family. Vets are amazing they obviously no so much. Very happy to have found this place