I was incredibly nervous. Dr. Dunne was returning with the ashes of our beloved furry family member, my baby boy kitty who had his 19th birthday in July. The last two weeks had been extremely difficult. I learned about 'Paws In Your Heart / Providing a Gentle Goodbye for a Beloved Pet in Your Own Home' on Yelp. Thank You everyone for sharing. The thing is, Dr. Dunne is truly professional with a special gift. She not only helps your furry family member pass peacefully. She also helps the whole family. Her ability to listen and comfort people who are left behind, are unique and one of a kind. Dr. Dunne came on the same day we called. She explained everything with her delicate voice. It felt like she was a fairy who took my baby boy to another journey, I trusted her fully. His ashes were beautifully presented. It truly exceeded my expectations. Every detail was meticulously crafted. A pleasant surprise was a card with a personal note from Dr. Dunne and a short story, "Just This Side Of Heaven Is A Place Called Rainbow Bridge," written by Anonymous. Oh! His name is engraved on the cedar box. Also, I never thought his paw print would be a good idea either. But now that the initial pain has passed, I'm glad I have it. read more

Paws in Your Heart - Veterinarians Near Me

Our experience with Dr Dunne was awesome . She treated my 17 yr old westie with love and she was so gentle . My boy went peacefully cause of her. She explained everything took her time it was a beautiful experience. Thank you for taking a awful experience into a beautiful one I recommend her to anyone read more

It was a peaceful ending to an amazing life Dr Dunne is a sweetheart, she took time to explain the process and put us at ease every step of the way .. Duke meant everything to us . We are heartbroken Thank you Dr for your love and support xoxo read more

Paws in Your Heart - Veterinarians Near Me

I cannot recommend this company highly enough. Dr. Dunne was exactly who I needed when it was time for my Sassy to pass on. Not only was she compassionate and caring, she really listened to me and talked me through everything she was seeing to make sure my concerns were addressed. She was also able to schedule us within 24 hours of our initial phone call. And her services were at a more reasonable price point than others we looked up. I am so glad we were given her name as a referral from our vet, and I would have no hesitations recommending her. read more

Dr Dunne came to our home and helped us say goodbye to our beloved 4-legged family member. She was kind, patient and very professional. She made us feel as at ease as you could be for such a situation. She was very accommodating, coming within a few hours notice. Being able to lovingly have your pet pass peacefully at home is what we wanted and what Dr Dunne provided. She is providing cremation and a personalized urn that she will personally deliver to us as well as the clay print she did for us in the pic I provided. read more

Paws in Your Heart - A beautiful reminder of our Baby. - Veterinarians Near Me

Dr Dunne is the best. Responsive and so caring. I will never have a pet put to sleep at the vets again after my experience with her in home euthanasia. It was the most peaceful passing that I have witnessed. Do not hesitate to trust her with your pets passing. read more

Dr. Dunne was an absolute godsend. We did not expect what happened to our beloved Anthony. I have severe anxiety and depression so the thought of my baby having to be carried into a place he hated to move on was about as gutwrencthing as losing him. Without going into big detail, her flexibility and genuine compassion were more touching than words can say. We got to enjoy and love on our precious little guy. When she arrived we also got to see our little head of house security in action one more time. He had lost ability to stand up after a stroke during the night, at 15, 6 weeks after the scariest seizure I've seen. He propped himself up and barked with all he had(it was a weaker higher bark) but he made it clear he was the protector. She was so wonderful about it too. She put us at ease, was so patient despite the hour, and made one who has a very hard time showing emotion, comfortable when I broke down after he passed, I left the room when could not hold baxck tears on his last day, so he read only love and happy in me, as much as I could. She explained the proccess so well, and really made us at ease with it, as much as you can. Throughout it she stopped at each step to be sure we were ready, never rushing. My precious puppy got to move on eating cheese from his papa and looking into eyes that loved him as he was being held. I could not have asked for anything more for him, aside from him still here. When i rescued him he would only eat from my hand for months, and his last meal and favorite treat were from my hand, and Dr Dunne is to thank for that She even let me help carry my best friend out, which was so important to me. The last thing I'll say, i could go on and on, is that the fur she clipped and left and the pawprint were helpful today so much. She was a positive in a dark day for us. For that we will be forever thankful. read more

Paws in Your Heart - How we spent the last day, cuddled and loving - Veterinarians Near Me

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Dr. Dunne made our biggest fear and worst pain so much easier and everything was just heartfelt and perfect. When you lose your best friend of 17 years words can't explain the fear of making that decision. Dr. Dunne helped to make everything about the process special and helped us to confirm that we were what was best for our fur baby boy. Words cannot be enough to say how highly we recommend Paws in Your Heart if you find that you and your family are in the unfortunate time of your life when you need to give your fur family member the gift of peace and comfort. Thank you Dr. Dunne for helping us (especially me) with the hardest decision and most painful time that I've been through. You are truly an angel on earth. read more

Dr. Dunne is a very special person. Saying goodbye to a beloved pet is never easy, but she brings kindness, grace, and compassion to your home to allow your pet to pass in a comfortable setting surrounded by their loved ones. I had the bad luck to lose two pets in three months. Jules Winfield was euthanized in a clinical setting, which was traumatic for him and his people. When the time came for Silvio Dante a few months later, I knew I didn't want to put him or us through the cold, clinical passing. Dr. Dunne came to my house within 48 hours of my call, and her peaceful spirit allowed my boy to pass in my arms without fear or confusion. I had cried for days before, dreading losing Silvio, but shed no tears during Dr. Dunne's visit. I wish everyone could pass in such a loving & peaceful situation. read more

Dr. Dunne is an angel on earth. She took one of the most difficult days and made it a peaceful and loving experience for our family. Her bedside manner is calm and comforting, and she lovingly held space for my family and I as we were saying goodbye to our dog, Bella. Deciding to let a fur baby go is never an easy decision, but I believe as pet owners, we know when it is truly time. If you're in a similar situation, I truly recommend Dr. Dunne. She will forever hold a special place in our hearts. read more

Paws in Your Heart - Veterinarians Near Me

I'm convinced Dr Dunne is an earth angel. She's the sweetest and kindest person I've ever met. She is so empathetic and understanding. She came to put my dog to sleep on a Tuesday at 8pm. She did not rush me despite it being late in the evening and was very patient. She spent over 2 hours with me making sure I understood everything that was happening. She was able to reassure me I was making the right decision as I was struggling with immense guilt. She even hand delivered my dogs ashes to me on a Friday evening at 9:30! I can't recommend her enough! read more

Paws in Your Heart - You will receive a handprint as well as some fur as keepsakes - Veterinarians Near Me

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Dr. Dunne is an angel on this earth. She made a heartbreaking time as manageable as possible for our family when my mother-in-law had to put down her Aussie, who had developed an aggressive bone cancer. We all got the closure we needed in the comfort of home. Dr. Dunne carefully explained each step of the process and allowed us to say goodbye at our pace. One thing I had not considered prior to this experience was how important it was for the other dog in the home to be present so she could understand what was happening to her sister. This service provides a comfort that is well worth the price. I cannot recommend Dr. Dunne enough. read more

We called Dr Dunn and she was able to accommodate our families hospice needs that evening. I realize that not everyone is fortunate enough to have this timing work out. Dr Dunn was exceedingly kind, compassionate and thoughtful. We cannot express how happy this very sad moment was for our family. She was very methodical in her explanations, her delivery was exactly what you could want in such difficult moments. Thank you Doctor Dunn. You are providing our community with a very special gift and we cannot express how much we appreciate you. read more

Paws in Your Heart - Doctor Dunn made a clay foot print of our sweet dog for us to keep. - Veterinarians Near Me

If at any point you find yourself in the unfortunate circumstance we were today, please call Dr. Dunne. She was so sweet, so compassionate. She let's us go at our own pace, we did not feel rushed at all. She explained the entire process so we knew what to expect. I won't hesitate to call her again when needed. The best gift we could have given our Max, was the gift of being at home, surrounded by his family and fur siblings. Thank you Dr.Dunne. ​ read more

Capsule review: Paws in Your Heart is the Greatest Service Ever in Time. It's as if you've cracked the universal code for how to pay money in exchange for love and compassion. Full review below. Apologies in advance: this is probably the longest Yelp review I will ever write. So, I know that "star boundaries" are an inveterate Yelp cliche: "I would give zero stars if I could!" But I simply have to use that cliche here: I would give Dr. Dunne and Paws in Your Heart like 37 stars--no, all the stars in the world. I would take back everyone else's stars and reassign them to this godsend of a veterinarian who made one of the worst days of my life somehow more peaceful and more beautiful. Our nearly fourteen-year-old dachshund mix, Puck, had reached his final days, after six months of home saline injections and increasingly varied and desperate attempts to get him to eat as a result of his failing kidneys. We knew that we wanted him to pass at home, but were worried that COVID concerns would make that impossible. We had been given Paws in Your Heart's number by our local vet, and called to see if we could set something up: Dr. Dunne responded promptly, explained what safety precautions we should take, and agreed to come to our apartment two days later to help our sweet boy on his way. Dr. Dunne showed up--letting us know that she'd be a bit late, a nice courtesy during a difficult waiting period--and, after some preliminaries, came into our middle bedroom to meet our very weary but still-cognizant Puck. And despite the fact that he no longer had the strength to stand, his tail rose and slapped against the mattress enthusiastically, eager to welcome one last new friend into his life--happily, and not in the least alarmed nor concerned. So, the amazing thing--no, merely one of the amazing things--about Dr. Dunne is that she's obviously done this process and given the stock speech to hundreds or thousands of people. She walks you through the euthanasia sequence, tells you things that you might not expect to happen that still might, lets you take your time and position your bodies in relation to her and your pet for the injection, and waits until you give your consent to proceed. But somehow, incredibly, neither a moment nor a word of it feels rote or rehearsed. She tells you that it's an honor for her to be asked to help pets to their rest, and it doesn't sound scripted or corny, but like she really means and believes it. And so, with her invaluable help, we sent our dear friend to the hereafter, telling him that we loved him as he drifted peacefully away, relaxed and unafraid. Dr. Dunne shaved some fur and put it in a container for us, a nice touch that added to an experience that was somehow an extraordinary gift to us amidst our deep sorrow. I'm not into auras and energy and all that, but Dr. Dunne radiates empathy and compassion. She said that she normally hugs people before she goes, but coronavirus and all that, yet you could somehow feel her hug you anyway. I can honestly say that I have never had someone--let alone a stranger--show up out of the blue and make a deeply trying situation so much more bearable. Thank you, Dr. Dunne, from the bottom of our hearts. read more

Dr. Dunne helped our beloved 13 year old Rhodesian ridgeback-boxer-coonhound mix pass peacefully at home. When she came through the door, our sweet boy greeted her with a wagging tail and lots of sniffs. She reviewed the process and treated our boy (and us) with compassion. He was laying on his bed at first but after she came, he went up on his favorite "sunshine couch" by the window and we knew he was comfortable. She never rushed us. He was wrapped up gently after his paw print was done. We helped carry him out, as he is a larger breed dog, and said a final farewell outside. We would recommend her services when making the difficult decision of helping a loving pet to pass on with dignity and comfort in a familiar setting. We will always be thankful for her kindness on that day. read more

I don't even know where to begin. We made the difficult decision to put our 12 year old Black Lab, Bella, down. I knew I did not want to go to a clinic; I wanted her here in our living room, where she always laid, with a fire in the fireplace and soft music in the background. I wanted it to be calm, peaceful and respectful...that is what I ideally envisioned. Dr. Dunne was recommended by my neighbor and when I called her to schedule the appointment, she patiently listened as I regaled her with stories of Bella and voiced my concerns and anxiety about letting her go. I'm sure she has heard it all before but she was patient and gentle on the phone. When she arrived that morning, she sat on the living room floor with Bella and our 3 year old chocolate Lab, Phoebe. We talked for awhile until the girls settled down. Bella laid down right in front of Dr. Dunne and she explained exactly what would happen step by step. She even told us how Phoebe would react when Bella's spirit left her body and she was spot on. She did not rush us; she waited for our signal and encouraged us to love on her as long as we wished. After Bella passed, she pressed her paw into a clay heart she had brought with her and pressed her name letter by letter at the bottom of the heart. Three days later we received condolence card from Dr. Dunne. In it she relayed all the stories we had told her about Bella that afternoon along with The Rainbow Bridge story. It was so touching it brought me to tears. In the end, it was more special than I envisioned. I was so grateful to her for releasing my girl in such a peaceful beautiful way. I wish I could give her more than 5 stars because she really took a horrible event in my life and made it beautiful. Thank you very, very much Dr. Dunne...I am so grateful. read more

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It has been just over 24 hours since I met Dr. Dunne for the first time under such unfortunate circumstances. She is an amazing person, and a compassionate veterinarian. I wish I'd gotten her number a couple of weeks sooner, but the fact that I got it at all feels like divine intervention. I had been working with another pet hospice group leading up to this, and while I was mostly satisfied, I had a couple of small things that just didn't feel like the best fit. When it came time to say goodbye to Ruby, the vet I had been working with couldn't come do the in-home euthanasia on the date I needed him to come. I did not want my girl to be in pain for even a minute, so he referred me to Dr. Dunne and Paws in Your Heart. I emailed Dr. Dunne very early in the morning on the day I knew I needed her to be here. She responded very quickly, and followed up with a phone call at a more appropriate hour. We set a time for her to come, and when she got stuck in traffic and closed roads, she called to let me know she was going to be a few minutes late. When she did arrive, I just knew right away that everything was going to be okay. Ruby didn't growl or bark or act in any way like Dr. Dunne didn't belong there. She was half pitbull, and very protective of her home and her person (me). She sniffed Dr. Dunne and looked over the things she brought inside with her, but she never barked or growled or acted in any way like she wasn't welcome. Ruby trusted her immediately. That gave me so much comfort. My daughter, Dr. Dunne, and I petted Ruby on the floor while Dr. Dunne explained everything that was going to take place. She told me she wouldn't move forward with anything until I gave her verbal confirmation that I was ready. Her voice is so completely soothing. She keeps eye contact with you the whole time she's talking to you, and her gentle touch is both appropriate and calming. This was one of the saddest days of my life. Dr. Dunne made it easier to cope with this necessary procedure. An event that could have been traumatic and clinical and full of anxiety, instead felt natural and loving. From the moment she walked into my home to the moment she carried my beloved pet out the door, I felt in complete control. She gave me the time I needed and the respect this whole event deserved. I'm so grateful this kind of service exists. I wish I'd known about Paws in Your Heart and Dr. Dunne from the moment Ruby was diagnosed with cancer. Unfortunately I didn't find her early on. But if you're early in your search and need someone to walk you through the final months, weeks, or days of your care, or you need help saying goodbye in a meaningful and humane way, you and your pet deserve the best. I truly believe Dr. Dunne is the best, and we are fortunate enough to have her here in western New York. read more

Thank you Dr. Dunne for entrusting our Moe's last moments of life in your hands. You're an angel for all pets whose time has come. Thank you again. read more

Dr. Dunne is absolutely wonderful, so kind, patient, professional. She has such a comforting presence and guided us through the very difficult choice of saying goodbye to our dear kitty. I called and left a message and she called me back quickly. She was able to come over within an hour and completely accommodated our schedule. I cannot emphasize how great Dr. Dunne is, I would highly recommend her to anyone that is confronted with the difficult decision of saying goodbye to their animal. Such a wonderful woman. read more

Paws in Your Heart - Dr. Gundula Dunne's Business card - Veterinarians Near Me

I cannot say enough nice things about dr Dunn and her services . She made the entire process so easy and peaceful for our dog and for us. She really was like an angel during our time of sadness and I'm so glad this service exists! read more

Dr. Dunne turned a really upsetting and emotional situation into a calming, loving, and peaceful goodbye. I could not have asked for a better outcome to such a sad and stressful moment. She was very patient and kind, and explained everything throughout the process. I couldn't have envisioned finding a positive during this time, but she was it!!! Thank you for helping us send Lexy off on her journey! read more

Dr. Dunne came to our home to help us with our two extremely bonded 15 year old huskies. I can't imagine doing things any other way for our beloved pets. They were difficult to handle at that point, and they never liked the vet much anyways, so I didn't want that to be the last thing they experienced. Dr. Dunne was so kind and compassionate and walked us through every step of what she was doing. We had plenty of time to say goodbye to our babies as they drifted off to a gentle, restful sleep. She then created paw prints out of clay and shaved some of their fur, and put it in clear hearts for us to remember them by. She wrapped their bodies up in crisp white sheets, and took them for cremation. Despite it being a difficult emotional situation, we felt at peace with how everything went. Highly recommended! read more

This is a review that I wish I didn't have to write , but when you find an outstanding service , you have to share . It was time for our African Grey Parrot to cross over . We knew it was just a matter of time, but the time was very early on a Sunday am. After making several unsuccessful phone calls to area Veterinarians , Dr Dunne was the first to call us back, and I am so thankful that she did . Dr Dunne was so kind and compassionate . She came to our home and explained all the important details every step of the way , when it came to caring for our bird at the end of her life . She is exactly the kind of person that you need at a time like this . All pet owners in the Buffalo area , I recommend you keep her name and or website information , not that anyone want's to think about losing a pet , but it's good to know who you can turn to when needed. read more

Dr. Dunn was wonderful!! When we had to put our family dog to rest. She was so kind, loving and made this pain staking decision as gentle as she could on all of our hearts. She is soft-spoken, sincere and patient. Very respectful of what family members are going through when having to say goodbye to a family pet. I would give her more than five stars if I could. Putting your dog or pet to rest at home what is the best possible way my to say good-bye! read more

Dr. Dunne made this impossibly hard decision so much easier on my entire family. Our little pup Rory had a strong but short battle with PLE and we knew it was her time to go. We called her on Sunday to schedule her to come Monday evening, but after an entire night of our little dog groaning and going to the bathroom on herself we knew this wasn't fair to her. We called Dr. Dunne at 8AM to see if she could come earlier and she was at our house by 9:30. She was so sweet to Rory when she came in and was so sympathetic to us. She explained everything she was doing before she did it, what to expect and let us take as long as we needed between every step. She listened while we told stories of our pup and even wrapped her in a snowflake-patterned sheet after we told her how much Rory loved the snow. I've personally never had to go through this before but having this experience happen in our home, where us and our dog were all comfortable made it so much more peaceful than I expected it to be. We all trusted Dr. Dunne with Rory completely before and after her passing. We are so thankful for her. read more

Words can not express how grateful I am to Dr. Dunne! Starting with the phone call I made to schedule such a difficult moment, Dr. Dunne listened patiently and with compassion to my shaky voice. I had no idea what to expect before she arrived! In distress and in tears hugging and kissing my beautiful dog Mila we were awaiting Dr. Dunne's arrival. I was expecting the doctor of death! Instead, when I opened the door a ray of light walked in! It took one look at Dr. Dunne's face to make me feel calmer! I knew it will be ok! Dr. Dunne couldn't have been more compassionate, sweet, comforting and understanding! What a gift to us she is! It takes a very special person to do what Dr. Dunne does! And she is that very special person! Thank you so very much for making this difficult moment special! I couldn't thank you enough Dr. Dunne! read more

Saying goodbye to our 13 year old Golden Retriever was one of the hardest things we've ever had to do. Having Dr. Dunne help us through this was truly a godsend. Her kindness and compassion made a very difficult time a little more bearable. She responded to our call almost immediately and was able to come to our home the next day. Her bedside manner was extraordinary and she provided comfort not only to our dog but to us as well. We were grateful that he was able to spend his last moments with his family in the comfort of his own home. Dr. Dunne was extremely kind and compassionate, as well as empathetic to our situation. We will be forever thankful that our dog's passing was as peaceful and comfortable as possible. The vet was not one of his favorite places so we knew that that could not be his last memory. I honestly don't know what we would have done without her. The experience was much more peaceful than I expected and went above and beyond any of my expectations. I would highly recommend this service to anyone who is ever faced with this traumatic situation. read more

I would not have given this place a 1/2 star in the review! I am appalled and disgusted with this vet. They ought to be closed down!!! My dog Scout was in rough shape as ailments he had been treated for over an 18 month period had finally caught up to him. I knew that time was short and I had a plan. I had contacted a home pet hospice vet to euthanize him at home when that time came. As a back up plan I made arrangements with the emergency vet hospital on Genesee Street in Cheektowaga. I thought I had all my ducks in a row. When that time came late in the afternoon on Memorial Day I reached out to the pet hospice vet (Paws in your Heart) who refused to answer the phone which is completely unprofessional. In prior discussions all she wanted to do was schedule his euthanasia. "What day works for you". News flash- saying goodbye to your best friend is not something you schedule. I enacted my back up plan and called the hospital on Genesee (Veterinary Emergency Clinic) as instructed. They told me not to come there as they were too busy and refused to see him although he was a prior patient. Now I was in a pickle! I called Northtowns Vet Emergency and they said bring him on in. Northtowns charged me twice the going rate and 4 times as much as the vet 1/2 mile down the road. When I did receive his ashes I was suspect so I did some research on weights of ashes after cremation and for the size of dog Scout was the ashes weigh over twice as much as they should. I paid for a private cremation and either ended up with someone else's dog or for a group cremation. It makes me sick to my stomach. They are all culpable as they have stolen him from me in his final days. Too bad these places are not inspected and scrutinized better. This place is one of the worst vets- unprofessional. I have been to some real scumbags- ie. Northtowns Vet Emergency, Harris Hill Animal Hospital, Veterinary Emergency Clinic- Genesee Street, True Care Vet Clarence. I think they all ought to be shut down for malpractice or exploitation. read more

Dr. Dunne is one of the most compassionate vet I have ever met. We had to unfortunately put down 2 of our beloved dogs within a month of each other because of illnesses. She comes to your home, explains everything that can happen and treats the pet and family with so much respect. I love her. She is amazing! read more