We found the process extensive which is better than just giving dog away so we were ok with this…read more Our problem is that they listed the dog being in not only the same state as us but also the same town as we lived in. Once selected to be able to adopt we were then told our dog was in another state and two hours away from us. Which we did go ahead and adopt but found that all the vaccines were done in an order that made them no longer affective so we had to do all vaccines ourselves. It also seemed to be listed as if our dog had been micro chipped but he was not. Also seems weird that they had several puppies rescued at the same time but didn't know who the mother was which makes me nervous that this could potentially be a dog mill rescue. I also had another friend try and adopt a sibling of our dog where a date and time was set up for the zoom home inspection only to have the person never call for the zoom and never again contacted to reschedule. When my friend asked about this they were told another family had adopted the dog. This seems wrong to do this to someone who took the tone off from work to do a home inspection only to never be contacted to say this had been canceled. This was not even the first step he had already got three references interviewed and and an over the phone interview and vet contacted from previous dogs history and was now just waiting to have the home inspection thru a zoom call never be call again until he reached out to the rescue to see why no one had contacted him at the set time to be then told the dog had been adopted by someone else. This was heartbreaking not only to the guy apply for the dog but to me as someone who had referred him to this company to only have this happen. We lived close by and could have had sibling doggy play dates. Very disappointed.

They took a lot of time w texts and reached out to our references which were all glowing. Zero…read morereason for denial and not even a phone call to explain, just a template email denial. Maybe because we are a same sex couple? Bad business.

I adopted my first cat from Guardian Angels a few months ago and Kim and Susan were so kind and…read morehelpful. It was clear to me that they really know each of their cats and care for them very well--they took the time to get to know me and understand what I was looking for, and suggested a cat who seemed like the perfect fit. They both were eager to answer all of my many questions throughout the process and even helped me out by dropping my new kitty off since I don't have a car. My girl had a few minor health issues after arriving (most likely due to the stress of moving/change in food) and Susan offered me advice about different things I could try and followed up numerous times to make sure she was settling in okay. The process overall couldn't have been any smoother and I am so appreciative of Guardian Angels and the care and diligence they put into finding good homes for all of their cats. If I ever decide to adopt another cat I'll definitely work with them again.

We've worked with this organization for over 5 years as a foster family. From this perspective I…read morecan strongly affirm that the cats are extremely well cared for. All have vet visits, great food, and most importantly, attention and caring to help their transition from whatever their previous situation was. The fostering process is great at getting the cats ready for their new homes. If you're looking for a cat, I suggest Guardian Angels without reservation!

We have been bringing our pets to PSAC for 22 years. They have seen all 6 of our pets. I would say…read morewe recommend them.

I rescue dogs and Will only take them here for their…read morephysical and honest evaluation. I trust the Veterinari and the entire staff.

I was introduced to the Mansfield Animal Shelter back in 2012 when I discovered that they produce a…read moreprogram on the local community cable channel, where they show all the animals available for adoption. A fantastic idea that I wish more shelters took advantage of. After a few weeks of insufferably cute faces and accompanying sad stories, I ventured over. Be sure to check the hours on their website, because they're only open a couple of hours some days, and longer hours others, due to it being staffed almost entirely by volunteers. It turns out that they are affiliated with the town animal control department and many of their rescues have been picked up as strays, or left behind after a move. They also accept dropped off pets, though preferably not the 'basket left on the doorstep' kind, which sadly was part of some of the cats' histories. I found a clean, organized place with cats at one end of the building and dogs at the other. Lots of helpful staff cleaning cages, socializing animals and carrying out the administrative side of the shelter. I was able to walk through the cat room, interacting with the cats in cages (roomy, scratching posts and individual litter-boxes), and with some that are allowed to roam freely while volunteers are there. They also have a couple of communal cat rooms with several cats living happily together. The volunteers answered questions, and I was able to use a visiting room to see a couple of cats 1 on 1. On my second visit I met Jack-O. He was a fixed, 6 year old male tuxedo cat. He was terrified of having gone from owner, to shelter, to quarantine, to the vet and finally to a room full of cats in cages. I could see in his eyes that he had just disconnected and gone to a happy place in his head. He didn't respond to verbal or food-based cues, just stayed curled up with that 'thousand yard stare'. I knew he was the one for me. The adoption process was pretty simple; Application, references checked (previous pets and the vets that cared for them) and a reasonable fee for the process (includes fixing, if necessary). I found everyone that I dealt with pleasant, professional and above all devoted to placing all those animals in good homes. Four years later Merlin (formerly Jack-O) is a happy, healthy, furry, non-rent paying roommate with a passion for chirping at birds and knocking over priceless knick-knacks. He contributes only to my sanity, refusing to deal with ground level threats like ants and spiders. I'm still a sucker for the cable show highlighting their adoptables, and often watch with Merlin directly in front of the television occasionally reaching out to see who these intruders in our living room are.

Excellent experience from start to finish adopting our new puppy! Wonderful experience!!read more

Our family adopted a great little 'mutt' a couple of years ago with Forever Home Rescue. They were…read morewonderful to work with, making sure to do a background check, which I think is very important. Little Moxie was transported with her brothers and sisters from Tennessee to Medfield. She now has a very happy home with lots of space to run & play! I wish I could rescue more :)

We know have Holden/Spike Dudley…read more It all happened with looking for a kitten on FOHA's website. A cute kitten caught out eye. We reached out with questions all answered in great detail. We completed an application online and left a payment. One of our close friends was then contacted as a reference. Next thing I knew we had a home visit scheduled which turned into Spike's first night at our home and a member of our family. It was an easy process and we have a kitten that is very easy going and great with our kids (but not so great with our shower curtain but that's just catnanigans!) Note: The adoption fee cost covered chipping the cat and neutering through a local Providence shelter

Had to deal with a situation where we got a runaround on a cat that was being rescued from a sick…read moreowner. Took our deposit, they were careless about fully vetting the situation. Although we appreciate the notion these a volunteers trying to do the right thing but no common sense was used.

My cousin wanted to purchase a kitten and she has now had her little orange kitten now for a while…read moreand she loves her. They are the perfect family and they needed one another for their companionship. It was worth every penny.

I would give this 5 star as it was very good place. I adopted 8 month old cat in March 24, 2026…read more On May 7, 2026, I adopted a 7 month old cat. I brought cat home and 3 hours later it sneezed. It sneezed a few times and once was 5 or 6 times. A week later get Vet appointment and first cat covered but 2nd cat not covered because after 30 day guarantee. I ask Vet and she said read the directions. I responded they gave me a sick cat. Virus can be spread as it's air borne. One other thing the cat I adopted first at 8 months which was actually over 1 year old by his rabies certificate. I would not have taken if I knew the actual age as it lied on posting.

We bought our littler boy from Terri in 2020 and he was amazing. We couldn't be happier…read more To no fault of the breeder or his blood lines we lost our baby in April of 2024. Gus loved to play and sometimes didn't realize he was a dog lol. His temperament is one of a gentle and loving animal. He was amazing with our grandkids. We're considering getting another Sheltie this year 2024 and would only reach out to Terri. If you're looking for an amazing pet, I highly recommend Terri's shelties.

Good Morning, I want…read moreto share with everyone my wonderful experience with purchasing a sheltie from Appleton. Sadie is now two years old and she is our pride and joy. She is now trained as a service dog as I realized very soon after getting her that she has a very special personality. I take her to hospitals, nursing homes and visits with people that mental and physical disabilities. She also interacts with visitors of a local hotel. My veterinarian is extremely impressed with her temperament and adaptability to be cared for. They say also her structure is most impressive. She loves the beach at just loves the water and kayaking. Thanks to Terry and Appleton Shelties attention to breeding knowledge my husband and I have a much richer life because of Sadie. If you are thinking about purchasing a Sheltie don't miss the opportunity to secure a exceptional dog. Thank you Terry,

I was so disappointed with my last visit to get my dog groomed. they gave my dog vaccines without…read moremy permission and knowledge. my dogs onl go there for grooming and have a different vet. If I didn't have to get sedated, I would definitely go somewhere else

I had a good experience in the past but I felt that the technician was rude and shaming today at my…read morevisit and the doctor seemed to support her shaming of me- they wanted to make me feel that I was neglecting my dog. She had a skin issue that was making her gnaw at her fur and it got very matted within literally three days and with infected sores. The doctor pointed out that I couldn't prove that the matting didn't come first- insinuating that it was because she is due for a grooming.... which is why we are here in the first place to be seen to make a grooming appointment.....they basically didn't believe me that she had been experiencing a skin irritation prior to this that made her hair extremely matted in that spot. I would be willing to remove this review if my next visit proves to be better- they also tried to make me muzzle her myself and I had to go back to get them to put on the cone collar when I couldn't get it on her... meaning this is something they should already be doing for the price of the visit. There was just a sort of negative energy all around and I really hope it can be improved. It's not just about serving the dogs- it's customer service. The best part was when the girl shoved my dog's shaved off fur into my face rudely to show as proof of my maltreatment of my dog, seemingly. Steve- what specifically was said? It was the way she said it and her tone - was nasty. Hope that makes sense. The appointment setter said nothing I had experienced had happened and hung up on me. Also- the doctor didn't even say hello or greet me - basic stuff. Lol apparently also it's confrontational to ask about my dog's care and ask to not be hung up on..... what is wrong with this place? Lol I got no instructions about her e collar at all..... this place sucks.... There is no standard for customer service and everyone is rude - AND projecting that somehow you, the customer, are rude for being upset at what is happening. That's reactive abuse. DO NOT GO HERE. Steve- did you notice you wrote dogs should muzzle their own dogs lol- typo. But a clear example of how attention is not paid to detail at your business. I appreciate your thoughts about preserving your staff, but if there is fear there are animal handling gloves that are inexpensive and that is really their job - not mine - in my opinion and experience. Steve- more specific things- the girl from the start mentioned it had been six months since she'd been seen and so she'd need to restart one vaccine. She then mentioned it again a few times and seemed angry. She also seemed annoyed because she asked if I wanted an estimate- I said I think it's 250 right? And she said no it's not that's why I asked if you wanted an estimate in kind of a rude way...I said ok sure ( in my mind I was like why not just have the estimate ready and hand it to me lol?). I said my dog needed dental surgery bc my last doc called it that-plaque removal- and she argued that no it's not surgery in a very pissed off way it felt to me. Then she brought the fur as a trophy and seemed to be shoving it in my face and seemed mad about it- she kept saying it was matted do you see? As if I can't see it.... I don't think this is great customer service do you? When I said she needed to back off basically and get out my face lol she angrily slammed a book/ laptop (it was startling so I wasn't paying attention to what it was) on the desk. Edit- these people are lying. Look at all the negative reviews they have. They are the ones who are inappropriate and rude- don't ever go here- I will never take this down. YOUR treatment of people is aggressive- and this will come back to you in karma. You are wrong here and you should be reported to the better business bureau. The girl at the desk is a full blown liar- she just says what we she wants in response to what I'm saying on the phone to make me sound so crazy to her audience- I'm merely asking basic care questions. Don't go here. You should be ashamed of yourself and Steve you have no idea what happened you're just literally making things up you weren't even there. Basically to conclude, no I'm not paying you to slam laptops or books angrily at me or to put fur in my face angrily- or to hang up on me when I'm upset about it- no that's not part of the services listed on the visit description. The doctor was too ashamed to face me so canceled me as a client instead of responding to my phone call about yes her staff but also my dog's issues- lol as if I'm so wanting to go back. Best of luck with your business. Emily- you don't work in health care - you're a receptionist. I'd say it's a stretch to say that the techs work in health care either. Just as a last statement these people are crooks and liars don't waste your money here.

I spoke to Wendy on the phone she was on her way to to Arizona to pick up an animal, she was very…read moreinformative and helpful looking to adopt a lil doggie girl. Small breed Joe Riley

What an incredible person! When one of Wendy's longtime clients lost a dog, Wendy put an…read moreincredible amount of time & effort into the dog's safe recovery, even though it was the client who had lost the dog. Wendy drove a long distance to oversee the search personally, taking along the client's other dogs to saturate the area with familiar scent. When she had to leave the area, she contacted me (LostPetTracker.net) about the advisability of utilizing Search K9s and hired a local to oversee a successful humane trapping. Happy Ending! Wendy's compassion seems to be surpassed only by her dedication & determination!