Do NOT LET THEM DEFAME YOUR JEWELER WITH THEIR STAGED FAKE ACID TEST SCAM like they did to me…read more Please read the entire review before doing ANY business with them. This is my experience. I have evidence in the form of audio, video, photos, and independent certified appraisals to prove it all October 10, 2025 - Initial Visit & False Claims My fiancée and I visited Center Gold Jewelers to add beads to her engagement ring which was assembled by another jeweler. The purpose of the beads is to keep the ring from turning easily. Maria immediately pointed out numerous "flaws" in the band. When I suggested returning to the original jeweler and demanding a reset to fix the flaws, she asked if the band was 14K. I told her it was 18K. She implied it looked like 14k and asked to see my appraisal which i showed her. She performed staged acid/scratch test that appeared to show the band as 14K, leading me to believe my original jeweler had defrauded me. Based on this false information, I agreed to a reset and left a $500 deposit under the condition they provide me documentation proving I was defrauded so I can get my money back from the original jeweler. October 27, 2025 - Reset Completed & Defamation We picked up the newly reset ring and original band and paid the remaining $1,457.50. Maria provided only a handwritten note stating the band "tested 14K." This was not the evidence I was looking for. She did provide an appraisal for the new band. Clearly she had the tools in place to do an appraisal from my original band but just did the note because she knew it was 18K She then said: "You have to be careful who you deal with. A lot of jewelers do this. Elegant Jewelers in Patchogue are known to do that." After researching Elegant Jewelers and finding excellent reviews, I became suspicious that she was defaming competitors to gain business. November 1, 2025 - Independent Appraisal Confirms 18K I took the original band to an independent certified appraiser who confirmed the band is 18K gold. He stated the "flaws" Maria pointed out were likely exaggerated to obtain business. He also found a crack in the newly reset band which demonstrates poor quality of work by Center Gold. I returned to Center Gold Jewelers that same day to have the crack repaired, without mentioning the appraisal. November 4, 2025 - Retest & Recorded Evidence I picked up the repaired ring and asked for another test. Maria was evasive and first tried to imply she didn't know what has happened to the ring since that first test. I recorded audio and video of the retest. The results did not match the original scratch test photos but I decided not to question it and allow her to incriminate herself. I did this while observing clearly that the results did not look the same as the first test. November 11, 2025 - Second Independent Appraisal I returned to the same independent certified appraiser The band was again confirmed to be 18K gold, contradicting Center Gold Jewelers' repeated claims of 14K. Shortly after I confronted Center Gold Jewelers with the evidence and requested a refund. They refused to refund me in a reasonable manner. The only way they'd refund me would be if I handed them my valuable diamond (knowing they already scammed me) then having them remove the diamond from the new band and put back on the now compromised original band. To remove the diamond from the original band, they ultimately had to damage my original band. No one in my position would agree to that. I sent a demand letter. The manager, Rich Darby, called me back and did not offer a fair resolution. He tried to imply "Maria made a mistake, you mean you never made a mistake in your life?" I replied "I could see it being a mistake the first time. The second test where she still claimed 14k proves it's not ignorance, but rather it's deception" He then tried to bully me saying he's never lost in court the many times someone took him and was on court TV and won. I just laughed at him and said "Why are you in court so much?" Deceptive Behaviors Observed: Center Gold Jewelers engaged in multiple deceptive practices, including: Misrepresenting gold purity despite certified appraisals. Defaming competing jewelers to undermine trust and secure business. Claiming I may have altered the band -- which would require altering it three separate times. This is why i went back to the independent appraiser a second time after the retest. Suggesting the band must be melted down to determine purity, which would destroy evidence. This is factually inaccurate an a manipulative way to get me to destroy evidence Discrediting independent certified appraisers without cause. Maria implied "how do you know the appraiser isn't lying to you?" I went to the appraiser suspecting my original jeweler defrauded me. I never mentioned either party by name. What motive would the independent appraiser have to lie to me? Attached is photos/evidence

very pleasant. the service was excellent. maria is very knowledgeable and professional.read more

I have stopped by a few times, always friendly and honest. Curious service quick and helpful…read more Very knowledgeable will go back to visit soon!

Don't go here. Terrible prices for your precious metals for those of you that don't do your…read morehomework. I had a good piece that I haven't worn in 8 years, went here to see how much they were offering. They offered me less than half of what I got from the next spot I tried.

I took my late sister's silver ring in because the large agate stone was moving and I wanted it…read moresecured. Vanessa suggested adding prongs. The prongs did not look good. I used AI to get alternatives. I brought in a picture of a partial bezel that looked good and would secure the stone. Vanessa said we need to make a new ring. I agreed. When I picked it up, I was aghast that a completely new ring was made, not like the old ring and not like the ring in the picture. They actually rubbed out the details in the picture I gave her. When I reprinted it I saw the details they did not do. It looks like a man's ring now! Vanessa said they tried twice and cannot make me happy and she returned all my money. There was no effort to fix their mistake. Just go and good luck with what is now, a man's ring!

I am not a jewelry person but i wanted some custom work done to a cross that was given to me as a…read morechild from a family member who passed away. They took my family members ash diamond and made it look perfect in the cross. Vanessa the rep who helped me when i walked in was very welcoming and did not make me feel weird about the request. John the jeweler who did the work did a phenomenal job. I couldn't be happier. Not only did it come out great but the cleaning they did to it made it look brand new again. It was literally almost black with tarnish. I will be going back whenever i need it cleaned. I would recommend them to anyone.

1st time selling coins, they were very helpful and honest, would highly recommend them…read more Thank You

Unimpressed no real jewelry and big mark ups on silver. The associate was not very friendly.read more

Finally an honest jeweler. I'm so happy I found Roma. Manny is a pleasure to deal with and treats…read morehis customers with great respect. He's an expert gemologist and jeweler, doing this work his entire life. His experience is far greater then any salesperson at any department store. I have been here several times with small amounts of jewelry to sell. Manny was very patient and offered better prices then anyone else did. His showcases are filled with beautiful unique precious metal chains and gemstones. Everything is sparkling clean !! Don't go anywhere else. Roma is a must !!

I have followed Roma from the beginning days of Atitas Flea market. I hated going to the flea…read moremarket but the great customer service and the reasonable pricing made walking through racks of knock off clothing and cheap toys bearable. When Atitas closed, Roma moved to his brick and mortar store in Massapequa. Of course I made the trek over there to buy my wife's engagement ring and later our wedding rings because all my siblings (and grandfather, lol) who bought engagement rings from Roma were happy with the purchase and of course, the appraisal afterwards. Plus the engravings were well done and included in the price. I highly suggest coming here for fine jewelry because they do not rush you while making a huge purchase and their pricing is completely fair. Just be cognizant of their hours, it's a little weird and rarely open after 5pm.

I found this jeweler in Smithtown while looking to create a ring. My grandfather was a jeweler and…read morehad made a beautiful pair of earrings for me years ago, unfortunately I lost one of the pair. I wanted to make a ring out of the remaining earring. This was about 4 years ago. Surge, the owner described exactly what I envisioned and made me a heartfelt piece. I recently went back as my ring needed a little repair. This time I also brought in a broken bracelet and asked that earrings be made out if it. Again, Surge did not disappoint. He even paid me for the pieces of gold leftover from the bracelet. I have two unique pieces from LI Gold Mine and will continue to bring my business there.

Brought in a watch to have a new battery installed. The new battery didn't help the watch to…read morefunction properly and so sadly it couldn't be repaired. In the process, though, Jill was very accomodating and so was the young man who was disappointed that he couldn't bring my watch back to life. So, I can't comment on their workmanship, but I can say they went the extra mile to be helpful.

Stanley is dishonest and bad Business. I recommend searching elsewhere for your jewelry needs.read more

The service and prices $$$ is impeccable I've been to other jewelry stores and the Gold Source Tops…read morethem all Thankyou for 15yrs of ongoing service to our communities needs

Great experience shopping here and I would definitely recommend everyone to come inside. Julio has…read morea lot of experience and years in the game. He explained the whole process and I had a custom diamond engagement ring created. It came with an appraisal and I asked him for the gia certificate and he supplied me with it. Overall it was a great experience and I'll be back for the wedding rings soon.

Their selection is ample and the prices are good. They are always very kind in there too. I highly…read morerecommend this shop!