Continuation to the review above.
The owner, Susana, is aware of these ongoing issues but has taken no meaningful action to address them. Former employees have shared similar concerns but often do not speak publicly out of fear of retaliation. Additionally, employee's were informed of a serious safety incident that occurred prior to my employment: a dog reportedly escaped the yard, was struck by a car, and passed away. Afterward the fence was bolted to the ground. While this incident occurred before I worked there, it was shared internally as part of the facilities history. The dogs owner did not post a public review and declined flowers from management. I include this to emphasize why ongoing safety concerns should be taken seriously and addressed proactively rather than reactively. A previous employee's review was reportedly removed after the owner dismissed it as coming from a "disgruntled employee." I want to be very clear: I am not a disgruntled employee. I genuinely loved my job and cared deeply about the dogs. I came to work happy and motivated everyday until it slowly depleted. What made this position intolerable was the management culture, favoritism, safety concerns, and constant negativity--not the work itself. Management that is incapable of saying anything postive that does not end in a negative is extremely concerning. Clearly, this company enjoys running employee's out the door so they don't have to give out raises.Transparency, accountability, and employee advocacy are not supported here. I strongly encourage anyone considering employment--or boarding their dog--to ask detailed questions about staff turnover, timekeeping practices, facility maintenance, pay structure, and overall management culture before moving forward.
I want to add, this review is not to "hurt" the business as Meg would claim, but to warn future employee's/clients what it is like to work for these people and let current and future clients know about the kennel conditions. I was brutally honest and I will not be silenced.
I will miss you so so much Louie, Winnie, Miller, Dax, Belle, Popcorn, Cookie, Oakley, Zeus, Cacio, Simba, Sway, Rio, Baby Belle, Sparky, Buddy, George, Charlie, Lucy, Finley, Leafy, Ella, Ruger, Maui, Iker, Waffles, Jessie, Kiva, Navy, Smooch, Leia, Jax, Shadow, Maizey, Mazey, Draco, Buster, Sunny, Nebula, Aurora, Ginger, Maggie, Chezzy, Ghost, Duke, Raven, Jay, Ala, Bama, Gypsy, Salty, Pepper, Phin, Max, Akeela, Jack, & Charlotte read more