I have never been here personally, but Paw Patch Animal Clinic will be my new vet.
My family bought a new house in Roswell in December and moved there from Miami, Florida after closing. I helped with the move but did not join them immediately because I had some loose ends to tie up in Florida before moving myself. Two of my cats went with my husband and in-laws to our new home. After a couple months, one of my cats in Roswell started to show signs of a urinary tract infection. She is a senior kitty with a history of these infections and generally if the signs are already obvious that means that she has progressed beyond the reach of my usual holistic treatments. I was not there to notice and so she got pretty bad because my family did not really know what to look for or what to do about it.
My mother-in-law called me on a Saturday morning to tell me that my old girl had been urinating blood and was crying out in obvious pain. I was freaking out because not only was I 600+ miles away, but my family had no carrier for my feisty girl and no clue as to how to help her. Plus being the weekend only made things more challenging. I immediately started checking Yelp for vets in the area and calling them all to see if someone could squeeze her in. Every time I got someone to answer the phone, the response was generally, "Sorry but we are booked and can't help." None of them seemed very sympathetic to my situation either. Until I called Paw Patch Animal Clinic. The lovely lady who answered the phone seemed genuinely concerned about my cat's well-being. They were booked too and pressed for time as it was nearing their closing hours, but she told me to have my family drop her off as soon as possible and they would make sure she got seen. Since my inlaws do not speak English and are not tech savvy, she directed me to their website where I was able to create an account with them online and authorize my inlaws for drop off and pick up. She also allowed me to make the payment over the phone so that all they had to worry about was getting her there and taking her home.
I ordered a rush delivery from Walmart with a carrier and they were able to get her to the vet with ample time for them to treat her before closing. The vet called me to explain everything and go over options for treatment. She was very thorough and kind. Once my old girl had been successfully treated and was ready for release, they called me to finalize payment. While it was not what I would call cheap, the final bill was considerably less than what I would have expected to pay for the same service in Miami, so I was pleasantly surprised at their affordable rates.
My cat started improving right away and has been golden since. It is so refreshing and also rare in my experience to find a veterinary clinic that truly values the animals in their care and treats each patient as the special being they are rather than like a dollar sign.
Now that I am officially a Roswell resident along with my other cats and two dogs, there is no better choice for my babies' care than Paw Patch Animal Clinic. I will be back soon hopefully only for routine preventative care, but at least I know I have someone I can count on when other emergencies arise too. read more