These guys helped us and much more!! My wife and son travel full time and we ended up trading in…read moreher truck while on the road and she needed a few things installed that would fit with their schedule. The team at Lot O Fun Truck took great care of them, explained the options and what they would recommend. They ended up installing a new weight distribution system and took the time to answer all my wife's questions and made sure she was comfortable with it. Great small business!!!

I called in on Saturday 1/6/24 and spoke to Matt to price a Boss Spreader actuator and motor. I was…read moretold $600 So I asked if that included the tax? Matt said it would be $647.00 total out the door with the actuator, motor and shaft. Monday 1/8/24 I called to inform (lots o fun) I was on my way they said ok see you soon! Once I got there Matt told me $100.00 over what I was told on the phone Saturday. When I reminded Matt what he said he said it was a price increase and started to get loud and rude yelling do you want it or not? Then said I'll do you a favor I'll put it back on the shelf and you can go buy it somewhere else! Race? Ignorance? Lack of business skills? Whatever the case is I wasted nearly 2 hours driving there and back. But I kept my Dignity, my Cool and my CASH! Way to go Genuis send the customer away with $650.00 cash in his pocket! p.s. Thats why the store was empty of customers the day before a major snow storm! DON'T WASTE YOUR TIME OR MONEY!

Once again, we received not only good service but uniquely stellar service. I'm not being…read morehyperbolic here. From the first call to the sales department, every step of the way, our leasing of our new car was organized, prompt, extremely service-oriented, kind, fun, and oddly relaxing. Joe LeDuc, a sales rep, made the entire experience a joy. For the rest of my life, I never want to buy/lease a vehicle from anyone else.

Let me first say that we have now purchased five Volkswagens from various Chicago-area dealerships,…read moreso we are very familiar with the brand and the typical dealership experience. Unfortunately, our experience with City VW of Highland was by far the most disappointing. When purchasing a certified pre-owned vehicle, customers expect the dealership to conduct a thorough multi-point inspection, often covering well over 100 items. Based on our experience, I seriously question how thorough that inspection was. Within 10-15 minutes of driving the vehicle off the lot, the oil warning light came on. After getting the car home, I noticed streaking on the passenger side of the windshield and discovered the windshield wiper was held together with electrical tape. We also found stickers on the vehicle's interior ceiling. When closing the passenger door, I heard a rattling noise and later found beer caps and an air freshener can wedged inside the storage compartment. Altogether, these issues added to the impression that the car had not been properly cleaned, inspected, or prepared before delivery. Individually, these issues may seem minor, but together they raise serious concerns about the quality of the dealership's inspection and preparation process. If these obvious problems were missed, it makes me wonder what else may have been overlooked. Normally, the oil warning light would have prompted us to return to the dealership immediately. However, after already spending more than five hours there during the purchase process (on Monday of Memorial Day weekend, not a high-volume day at the dealership) --with little to no hospitality from the dealership beyond access to a vending machine fulled with junk food--we had absolutely no desire to go back. Overall, this experience fell well below the standard we've come to expect from Volkswagen dealerships. The entire process was so frustrating and disappointing that it honestly makes us hesitant to purchase another vehicle anytime soon.

I had work done on one of my cars at the Schererville shop with no trouble. When I had an issue…read morewith my SUV, there were technical issues at the Highland garage where no one would answer the phone. I called another shop and voiced my complaints. They said they would report it to their supervisor to investigate. It appears the technical glitch was fixed. One man who did call me said that I would have to contact my insurance company to have an adjuster come out, when the receptionist never gave me that impression. A poor system of communicating company policies and procedures with employees.

Gerber may have one of the best corporate cultures around, and it's evident by the way they treat…read moretheir customers across the board. I've had the opportunity to work with 3 different locations, and the service is like adding water to pancake mix - consistent. I hope you'll never have a need for body work, BUT if you do, put your trust in GERBER!

Great service great recommendations. Honesty and actually fixed the issue in daughters car.read more

Turns out they basically put a bandaid on my problem. My transmission started slipping 3 weeks…read moreafter they repaired it. The employee told me they opened transmission and changed filter, the owner said they just flushed it and if he'd looked inside they'd been able to tell me it was going bad. Terrible business

worse place to ever take a car they don't honor their warranty work they give you the run around…read moreand worse part they lie to your face and told me they didn't have a corporate numbe. do not take anything there I wouldnot let them repair a bike cycle 0 stars

In and out service. I was quoted a time of completion and they finished earlier than expected. From…read morethe front desk to the appraiser all the way down to the detailers everything was above expectations. Definitely an honest spot.

Nate and Tyre was absolutely amazing. I got the car I wanted and I got the deal I wanted. Thank you…read moreguys. Absolutely recommend everybody go see NATE!!

Customer Service does not exist here! I've purchased several cars from this location as well as had…read morethem serviced there. After a dispute the service manager asked me to take my business elsewhere. I did, got better service and prices!