Always ready to help and step by step explaining everything.Very east to contact always ready to…read morehelp

Richard Ayres was extremely helpful during the whole process and answered my questions even though…read morehe was representing the builder and was not my (the buyer's) agent. He went out of his way to assist my loan officer to insure we closed on time.

Amazing, patient, thoughtful, and just damn good at what he was doing! Stephen Lewis was just what…read morewe needed to help us find our forever home. I highly recommend because I felt like he really worked for us. Never gave me lip when I found a stupid reason for not liking a house or just saying it didn't feel right. He suggested homes that were in my specs for both cost and preferences. When we made an offer he was always fast to get it out and the paperwork was always accurate. Getting inspectors and professional to give quotes for any needed fixes was always done fast. Fast is very difficult in Mountain Time! When we finally found THE house he was with us every step of the way and checked on us after it was all said and done. Working with him was a great experience.

This brokerage, especially Stephanie Crain has done a very poor job of representing our new…read moreconstruction contract at the Preserve at Bison Ranch in Showlow. After finding out that our new home foundation was turned 90 degrees so that our backyard would now stare directly into the neighbors backyard, she removed our agent Chelsea Slade from her post. She then spent about 5 minutes trying to make us feel better about the situation before basically telling us to take it or leave it while at the same time telling us that another contract term that provided a deck expansion was going to cost us extra. She then presented a letter from the developers attorney that they were canceling the contract due to a clause that states if there is a disagreement that they could cancel. The way this happened so fast tells us there is more to this situation than we know. She does not have the ability to problem solve but just cut ties as fast as possible and probably has a problem dealing with men. Beware of The Preserve and their representation and their one sided lengthy contracts.

I recently purchased a home in Lakeside, AZ. See picture below of the view from my front yard, it's…read morebreathtaking. This company helped me realize my dream of owning a home, on a large lot, in Lakeside, AZ with an unobstructed view of Rainbow Lake. I'm grateful. The agent I worked with, Emily Hayes was personable and professional. I sincerely felt she always had my best interest in mind. Emily understands the importance of great customer service. For example, whenever I had a question, I would call or text Emily and her response was immediate. Her combination of providing great customer service, her knowledge of the area, as well as her professionalism made my buying experience as good as it can get. I can't imagine using anyone else than Emily Hayes for my Real Estate needs in the White Mountains; she definitely exceeded my expectations.

Why I choose Lindsay Peters of Frank M. Smith & Associates to sell my house…read moreMy goal in selling my Pinetop home was to realize the most profit from the sale to find a better suited home in an adjacent community for the next stage of my life. Why I am thankful I choose Lindsay Peters: Lindsay gave me constructive advice on how to make my home more desirable to a buyer with staging advice, repainting one of the bedrooms to a more neutral color, which cost me only minimal dollars and a small amount of time. She took lovely pictures of my home and also used seasonal personal pics of mine  In the listing. Placing my home on the local realtor tour which provided me with other community realtors' honest opinions of the pros and cons of my home was a bonus and a very helpful service. I loved that she sent me feedback surveys after every showing providing timely input of what buyers wanted.  Within 90 days of listing, when it came time for negotiations of an offer, she assisted me In securing the sale for the amount I needed. Lindsay was very professional, responsive to my many questions and happy to assist above and beyond in the sale of my home. She had a long list of reliable professionals in the field of repairs, cleaning and moving services, etc that are needed by a seller during the process. I highly recommend her and Frank M. Smith & Associates.

Nicole is very able to determine what properties are of interest and efficient with our time. She…read morehas a great knowledge of her community and the locations she works in. Plus, she is nice and fun to spend time with.

In the past year we have worked with Nicole to buy a lot, sell a lot, and buy a home, all while we…read morewere three hours away in Phoenix. She has gone above and beyond with anything and everything, without hesitation. We've worked with three other realtors over the years in the area, and none can hold a candle to Nicole. Even when we were getting our ducks in a row to build a home, she helped us continue to look for houses that would be a great fit, just in case the right one came up. The day we were set to sign a build contract (with much hesitation due to escalating build costs), we found the perfect house, made an offer and had the easiest escrow ever. We could not be happier with our new cabin, and got so much more for our money than we would have building. Now instead of breaking ground this summer, we will be sitting on our patio, enjoying the views and mountain breeze. We simply cannot say enough good things about the incredible level of service that Nicole provides. I lost count of how many properties she went to in order to do video tours for us since we could not be in town quickly enough in this seller's market. She even handled our walk through for us by video chat. She just took care of anything and everything. We had no issues, no hiccups, not a single problem with any of our three transactions with her. She's great at communication, be it by phone, text or email. She has been on top of everything, every step of the way. We would recommend her to anyone and everyone. She's the one you want to work with.