Patient beware Faulty accounting and billing systems can…read moreleave you with a surprise bill Be very cautious and be sure to get copies of any dental work done

The entire staff at Newington Family Dental is absolutely fantastic..! Dimitri is a wonderful…read moredentist. I can't say enough about his professionalism, nonjudgmental disposition, and willingness to answer any questions you may have. On a scale of one to 10 they are a 100...!

This business says on their website that they are family friendly but will discharge children from…read morethe practice if the parents miss their own appointments, no matter the reason. My children were up to date on their visits, were seen April of 2025 and had their 6month follow up scheduled for October of 2025 with no missed appointments on their behalf in between; because dad and myself had appointments that we missed due to medical reasons, they canceled our children's visits and never told us. While dad and I did not agree that we should have been barred from rescheduling our visits, we were understanding and did try calling same day for appointments that were never available. We were not made aware that our children would also not be allowed to keep their already scheduled appointments (scheduled in April of 2025) and would not be able to reschedule, so essentially being discharged unofficially, No written documentation was provided to myself, my husband or the children, formally discharging us, no certified mail, no one called or communicated the children's appointments were going to be canceled. The manager Shanice was also incredibly rude when speaking to me about this issue, she interrupted me to speak over me several times and would not hear what I had to say because I mentioned how unfair to the children this was. She was also the one I spoke to about myself and my husband's issue when that arose, she failed to mention the children would be penalized, and failed to mention then that the children's visit were going to be canceled for October. I thought this was extremely unfair and unprofessional of this office and would not recommend to families.

The office and equipment are state of the art: Everyone ...and I mean THE ENTIRE STAFF are…read moreincredibly friendly, beyond helpful.

About a year ago I had a filling performed by Dr Robb. During the procedure she would not stop…read morechatting about a new video game she had played the night before. I wondered if she had paid any attention to what she was doing. Come to find out, about a year later, the filling she had performed, fell out. I went to a more esteemed dentist in Hartford and he told me that the filling that she performed went all the way to the root and she should have performed a root canal. My root in that tooth is now dead. I will never go to Dr Robb for any dental work ever again and tell my story to everyone I know.

Can't say enough superlatives about Dr. Robb and her staff! Great technology... great skills…read more.. and they all treat you like family!

I can't say enough about Dr. Brian Bell. He is The gentlest dentist I have ever been too.read more

They aim to please. Give them a call. A traditional family run dental practice. Good experience…read morehere. Thanks.

First hygienist I had (Victoria) was super sweet and made me feel comfortable as a first time…read morepatient. Sad she wasn't there anymore when I came in again. The hygienist I had after made me uncomfortable. Needed a filling and didn't give me a chance to see the xray and laughed it off with Dr Tim that I didn't want to see it, which was not the case since she did not ask me. Also them knowing in my chart that my partner is in the same field, I would want the opportunity to see the xray to get a second opinion from a specialist. Just something that I wish they were more supportive in or I would've stayed with them for future visits

Everything went off without a hitch, thanks to the team of dental hygienists and Dr. Tim. I…read moreactually got there ten minutes late, and with a baby who had skipped her afternoon nap. A few employees held her while I got X-rays! Then someone else held her while Dr. Tim checked me. My hygienist (I think her name was Rachel?) didn't mind me breastfeeding while she gave me my cleaning. I appreciate it so much! Furthermore, they were thorough, professional, and focused. Got good advice on dental care and a walkthrough of my X-rays. They validate for parking so don't pay for it! Just park and go upstairs with your license plate in hand.

This dentist office is the most helpful, patient, and accommodating…read more We've been to others in trying to help my mom replace a missing front tooth. Another office recommended very pricey implants or a flipper, and would not take her insurance. Dr. Bascetta was able to do a bridge, and it looks so real! Darlene, the office manager, has been going overboard to get the insurance to cover it. It's still unresolved, but they didn't wait to treat the problem! My mother has Alzheimer's, and the patience and care they've given her has been so kind! They also take Medicare supplemental plans like WellCare, which isn't easy to find!

I couldn't be happier than with the skill of Dr. Bascetta, his excellent staff and Dental…read moreHygienist Sue. Starting with Sue, she is a pleasant person, always meticulous and very helpful. She makes a great addition to the dental office. Efficient, friendly and takes interest in doing her best which is excellent. Dr. Bascetta is gifted and quite talented. He repaired a chipped tooth and did so without any prior anesthesia and still I felt no pain. I've been going to Dr. Bascetta for several years now an will continue to do so.

I have never met a a more professional and caring group! The Staff is wonderful-I walked in as a…read morechicken lady but after all the wonderful care I received from Gladys and Julie I nearly fell asleep towards the end! Every one is wonderful, Thank you Shirley, Avi, Jasper, Lynn, Alexis, Gladys and Julie for helping an Elderly person feel safe and truly cared for. I met Dr Pucci for the first time and he is very nice. I will never go to any group for periodontal work than here! 5 Stars Betty-Ann M

Hygienists and dentists are very good. We have been going here for years and everyone is niceread more

Awesome experience. Great staff and really up to date facility. It doesn't feel like you are in a…read moredental office since it is decorated so well. I would recommend to all my friends and family.

Dr. Neal Schapiro is absolutely wonderful fantastic skilled professional kind and thoughtful…read more Because of previous bad experiences I had not gone to the dentist for a long time. because I could not wait no longer I tried Dr. Shapiro and was pleasantly surprised he was not judgmental and did and does everything possible to make the experience tolerable and pain-free every time. I actually needed a crown and after his gentle care I did not need any pain medication post procedure. I now bring all of my children there we are so happy to have met him. The entire team is excellent thank you so much I would highly recommend Shapiro dentistry to anyone and everyone! Most sincerely Evelyn Trinidad and family

Amazing Dentistry great people exceptional care. Go outta there way to meet all your dental needsread more

Having a bridge made and the temporary came loose. Called the office and was in within an hour…read more Friendly , courteous, staff. Was in and out in several minutes. Looking forward to get the permanent teeth. After almost a year I have some teeth and am out at least up to almost $2,000. because an extra tooth was pulled and the insurance wouldn't pay.I guess they didn't know the extra tooth removal would void the insurance from paying. He is supposed to be one of the best??? . Have been trying to pay something every month with Social Security check. Teeth are in but for who knows how long, just like the extra money I wasn't expecting to spend. Going back to my original Dentist for cleanings and dental work,

This was the worst experience I have ever had at a dentist. Dr Leckowicz's bedside manner is nil…read more He recommended implants on my smile and caused huge loss of gum tissue. Not only was this traumatizing but he started the surgery without numbing me or even telling me whar he intended to do. I was screaming in pain and he was completely unresponsive as though it was a normal thing. I would stay far away from this business!