10 minutes ago New I…read morebrought in my 09 Yeti for service from Lake City, so over an hour drive. After the winter, I tried to add air to my rear shock and all the air came out. My first thought was that my ancient shock pump finally wore out. But both of my 26" wheels also need trueing badly so I figured I would bring it in to be tuned. When I got to the shop the first question from the guy checking me in was, do you really want to spend any money on this bike? I let him know that I didn't have the budget for a new bike this year so I just wanted to keep it on the trails a little longer. I asked if they could test one of their shock pumps on the rear suspension before sending it off for a full-rebuild from Dirt Labs which was quoted as $250 plus shipping. He assured they would look into it before dissembling it. He also said they would true the tires and rebuild the front fork as well. He said it would be ready in about 15 days and they would give me a call. 10 days later they call and say it's ready to pick up. $300 - except they couldn't true the wheels (which rub terribly) because the spokes are corroded, and they couldn't rebuild the front fork. So just got a 15 year old suspension rebuild for $300 on a bike I paid $250 for. Well I definitely wouldn't have rebuilt the rear suspension if I knew I now needed to buy new 26" wheels. Still wasn't too mad. Friend shows up to Lake City, opens the van and they gave him a 2025 Yeti. Roughly a 9k bike. Laughing and being the great guy I am, I called back and said "I think you guys made a mistake. I paid my friend $50 to bring me my bike from Gunnison, and you gave him the wrong bike." The guy on the phone started giving me attitude! He said "oh we need that back right away!" I offered to bring it back 2 days later when I had a flight out of Gunnison - citing the 3 hour round trip drive and the fact that I was working those days. Here's the kicker, finally get my bike back and the rear shock still needed air. Hooked up my shock pump and listened more closely to the air spewing out the house and watched the suspension deflate. Got a new pump, filled it right back up. I guess it's possible they looked at the rear suspension and determined it needed a rebuild. But that doesn't explain not telling me about the wheels or fork, or the joke of mixing up a $250 2009 26" and a $9000 2025 29". Won't be back. Still feeling like I got ripped off. And I still need new wheels to ride my bike.

These guys are the best. I dropped in for a bottom bracket replacement and they said all it needed…read morewas tightening. They could have charged me more and I would have never known the difference. Definitely go see them.