Disappointed with my order from 8/14/26. I ordered flowers out of state for my sister's 50th…read morebirthday, a week and a half in advance. Between the $99 arrangement, $12 delivery, $8 service fee, and taxes, the total came to $130 -- and what she received didn't match what I paid for nor did it match the quality of arrangements seen in previous customer reviews. The website shows a full, round bouquet with blooms built up on all sides. What arrived was flat on top with a single sprig sticking up, and lacked fullness all around. When I asked my sister for more photos -- hoping the first ones were just a bad angle -- she had to look down to see the flowers, since a large hydrangea bloom was sunk in the middle of the arrangement to take up space. It's simply not what was advertised. I've attached photos of what was advertised vs the product so you can see the difference for yourself. I order arrangements for occasions like this often and don't mind paying for quality, but this felt like amateur hour compared to the website photo. On the plus side, my sister loved the surprise and said the flowers smelled wonderful -- I just wish the arrangement itself matched what I purchased. There was an option to "tip" the florist. Probably should have done this to get some inspiration put into it.

My order was to be delivered the same day as I ordered it. I received a message the next day that…read morethey were not able to deliver it then but would deliver this day( 2nd day). Then I received a message the next day that they could not deliver that day but could the next day.(3rd) day. Received another message that they were not sure when it could be delivered. I specifically asked when I called with the order if they delivered to the specific facility & was assured that it was not a problem. I said I wanted to cancel & get a refund. I was offered all kinds of incentives to not cancel. It took a few minutes but I finally could cancel. Now I am waiting on the refund. NEVER again to do business with them!

Ordered flowers for my wife for our anniversary today. Paid for expedited delivery before 1pm. They…read morecall me at 3pm to tell me they won't be able to deliver it until two days later. Paid $20+ for expedited and they are giving back $10. Don't use them.

These people saved me this week. I had forgotten to order table decorations for a work event,…read morecalled them at 9am and they had 12 arrangements to me by 11am. Great Great people to work with.

Since recently moving to the area, I have been by The Flower Store three times shopping for items…read moreto decorate my new home; unfortunately not one time has anyone offered to help me - ever. There has always been plenty of activity within earshot in the back, I assume while they're working on flower orders; the storefront clearly is not the priority which is surprising because it is filled to the brim with lots of beautiful, expensive things so I know he's got a lot invested in it. I could have easily purchased what I needed online, but wanted to support a local retailer in my new hometown, and even though they did have what I was looking for this last visit (for less than I had seen online) I was so annoyed by being ignored a 3rd time in a row, I left empty handed and gave my business to an online retailer in the end. I don't know what I - a middle-aged woman in work attire - did to give them the impression that I wasn't a serious customer. I understand this is a college town, and maybe they're used to the college kids not being able to afford their nice things, but college kids have parents, like me, who can. I recommend, at the very least, the store get a bell on their door, and when it rings, acknowledge the people who are attempting to patronize you; that, alone, would have resulted in my business.

On December 1st I spoke with Marley at The Flower Store to place an order for floral arrangements…read morefor my Uncle's service on December 2nd. I realize that this was short notice. Marley was very compassionate and extremely helpful. I am grateful that I chose The Flower Store.

Have never written a yelp review (or any review for that matter) but what i experienced felt too…read moreegregious. I placed an order late at night for flower delivery to someone. The flowers and message meant the world to me, as these things tend to do for anyone who orders flowers. Got an email confirmation saying I was all set after placing it, then digging into my email I came to find that I was emailed back this morning with a simple "Sir we cannot process this order and it has been voided." No explanation or context as to why. Considering the nature of the business, I would think it'd be important for these things to be communicated a little more clearly. It just felt impersonal for a business that deals exclusively in highly personal dealings. I've ordered flowers before and they've always called when they need more info or if something is wrong, etc. Hope I don't sound whiny but actually felt like this was unprofessional, not to mention now I have missed the opportunity to send what I wanted to the person I love. I wish the business the best moving forward but this is jarring and I will certainly not be ordering from here again.

After years of working with Unique on a local level (I have moved out of the area), they continue…read moreto amaze me with stunning arrangements and service. Kelly was so helpful in helping me choose the perfect arrangement for a friend in the hospital and delivered the same day. The cost was very reasonable. After receiving a GLOWING report from the recipient, it made me feel so good and happy that the arrangement was truly perfect in every way. If I could give these folks 10 stars, I would! Thank you so much, Unique!

AMAZING service. I ordered flowers to a new development that is not yet on google maps. They called…read moreme to verify the address and also texted me (I believe personally from the owners cell) to let me know the order arrived all set. Much much appreciated.

Nice local coffee shop with reasonable prices. The service was very friendly and the coffee was…read moregood. The list of flavored lemonades looks delicious.

I got gifted a plant subscription from them for Christmas and each plant is nicer than the last…read more They all come with care instructions so if you're green thumb isn't cutting it, you have a guide on what you should be doing.

I found this gem of a nursery when I did an internet search. The owners are very friendly and…read morepersonable. I had some time to look around, inside and outside in the greenhouse, and I saw a lot of decorative items, like statuaries, bird baths and seasonal items that are unique. I'm a fan of plants and flowers that aren't found at every other store so I will go back to do some major shopping when it gets closer to spring. This is not part of a retail chain and is locally owned and oby the owners themselves and I prefer to "shop local" and give them my business. So sad to see this nursery has closed. I wish the owners much success in their next venture.

I get my pine straw here. Good quality and doesn't spur new weeds. They also deliver for a fee.read more

To-Mar Garden Center sold three pampas grass plants to me last year. They were planted in direct…read moresunlight, fertilized, and watered exactly as instructed. Two have done nothing. The other one is a male plant and the plumes aren't the beautiful plumes that I was told I was getting. When I called, they didn't even know that there are male and female pampas grass plants. They talked down to me, instead of looking it up to find there are in fact male and female plants. I recommend people not buy plants from people who don't have a clue as to what they're selling. Even Walmart would be a better option than these unknowledgeable, rude people.