Ask for Priscilla! She is the ultimate and the greatest to work with. She has got the business down…read morepat and makes the best suggestions to get you what you need. They were a pleasure to work with for the wedding all the way from ordering the 40 'x 60' tent, to the dance floor, the tables and chairs, the fans and getting everything set-up and torn-down. The best customer service I have ever worked with in any company!!!

Excellent customer service! I needed balloons for a birthday celebration and when I called Drew…read moregave me all the info., text me pictures, and had me laughing with her great sense of humor. When I went to pick the balloons up I marveled at all the gift stuff they had. Bought funny napkins and other stuff. I will be back when I need cute gifts.

I ordered a Winnie the Pooh birthday cake topper it said shipped and that it arrived but since I…read morewas leasing out my home someone else was getting my mail. When we moved in all of my mail was accounted for but this package and he was a older man with no kids so he didn't take it. I think the mail delivered it to the wrong mail box. Sent pictures showing I had to purchase another set elsewhere they replied twice and just ignored me since April 26th. Never got the item and nobody in the neighborhood said they got it

I was extremely excited to have found a place that had exactly what I was looking for, only to be…read moreextremely disappointed in the lack of communication, and the response time to emails. During the time that I placed an order with them, I tried to communicate with them using all of their social media platforms, and again, never received any type of reply. I also stated in one of my emails/msgs, that when calling their place of business, no one answers, and you're unable to messages due to the voicemail box being full. I was told I'd be refunded for my order which they claim was done, but my bank said otherwise and the only response I received in regards to the matter was, "Check with your bank, it was done a long time ago." Not once was there any type of apology or empathy shown. This was all for my son's 6th birthday, and if it came down to me counting on them for what I needed, his day would have been ruined. This company's lack of customer service/support is horrible, and I WILL NEVER spend my hard earned money with them again!!

I traveled across town to Let's Party today, because it was the only party store I could find…read moreon-line in Williamsburg, and I will never go back. First off, I walked in the door...3 employees were there, and no one said hello or anything... I got a glance. I wandered around lost for over 10 minutes, and walked past the employees probably 5 times without them saying anything to me. (I was the only person in the store btw) The whole time all I could hear was their conversation about how big chains were ruining their business. I also learned that the cashier was not a prude..that was nice to know, but where are the freaking invitations? I walked out of the store without any notice. I will never go back again, and even though Wal-Mart is the devil, you would probably do much better there.

Cashier was nice... the line was super long. It seemed they were short staffed and the other worker…read morewas filling balloons. I haven't been here in years but was in the hunt for a certain candy. They didn't have it. They seemed to be out of A LOT. It looks like the party business really took a hit during Covid. The store was pretty dirty, low in stock, and had boxes everywhere. I would not go back. Sad to see this party place go down.

Extremely helpful staff at this location!…read more Despite them being in the deep waters on making copious quantities of graduation balloons, a young lady helped me after noticing I was wandering around aimlessly. Then a SECOND young lady came to help me when she remembered the item I was looking for had been restocked on a different aisle than normal. Outstanding customer service!

They were very pricey. They responded well and were prompt about answering questions just extremely…read moreover priced.

I went on web site to reserve a 6x12 single axle trailer. After completing the on-line reservation…read moreprocess, the 4 hour total price is $39.70. when I called, they insist the "real" total price is $59. Even though the Quote request has the words "Estimated total price" on the document. Don't go here unless you like to be bait and switched.

The best place to go to rent Heavy equipment when needed. The staff are always willing to help and…read moreif you ever have any issues with any of the equipment the owner sends someone out ASAP. This is my go to spot. Always friendly and courteous!! The Betz Man For The Job, llc.

I've been using this place for years as a contractor and for parties at home. The staff is awesome!…read moreToday I had the pleasure in dealing with Joe at the counter. He made sure I was taken care of. The guys in the yard loading me up are always helpful! Definitely recommend.

'Expensive balloon', I thought at first walking out of the store mid April. Now, just into the…read moresecond week of May, said balloon that was so expensive is still flying high in our dining room, like it was just blown up a second ago. I believe the balloon brand is Orbz - HIGHLY recommend this brand if you're looking for something to last for a special occasion. Customer service was second to none, the owner was very nice and polite and ready to assist. The store is a little on the old side and could do with a make over inside - but there's still some great products on offer. It's not the cheapest, but as there isn't a Party City for miles, you're paying more for convenience than anything else. Costumes inside for rent, if that's your thing... definitely worth checking out if you're pressed for time and need some celebratory balloons ASAP.

Liz at Betty Liz Balloons saved the day! Liz took my out-of-town call on one of the busiest days…read moreof the year, Valentine's Day, and expedited a last minute birthday balloon order for me. She was patient, kind and extremely helpful. The order was delivered to the recipient's home super fast, within the hour of placing the order. If I could, I'd rate Betty Liz a triple 5 - they are truly outstanding!