Renee has always been very responsive and helpful to me…read more She replies to my questions and requests immediately. 5 stars for sure.

WOW. The rudest insurance agent named Wendy that I have EVER dealt with in my life. I would never…read moredo business with this agency!

Just have to say how great the staff at this office is. Lost my shed and it's contents in an April…read morewindstorm. Elizabeth and Justin have been outstanding in helping me. Even State Farm in general has been a much better experience than I expected. They had someone out to my house in days even though my loss was to an outbuilding and they had a lot going on due to that storm. Had a check in my hand that day. As I replaced items, this office send the documents in and I had payment in days. Doesn't get better than this.

Cathy Lee is amazing. I've insured my home and 3 cars with them plus two scooters. She helped me…read moremake sure my items were bundled and looked over my car insurance ! Thank you Cathy. What a great addition to your team and welcome to NH Cathy. I'd work with you again and again.

Tony and his team have been our agents for the past 15 years. I have never had better service from…read moreany other insurance company. Tony and his team are always looking to find the best rates out there for you. Any claim is immediately addressed with no stress, and this is the most organized office out there. I recently moved to NE and learned there is a huge difference in State Farm offices! Even though I am not able to get home and auto from Tony out of state, he took care of straightening out all of our policies and billing. This office is so honest and ethical and gets things done so quickly and efficiently! If you are looking for new insurance run and don't walk to this office!. Great office!

I had been a Progressive customer for about 15 years, so honestly, I wasn't really looking to…read moreswitch insurance companies. A friend recommended that I reach out to Aileen Dugan, so I figured I'd give them a call. I spoke with Keegan, and he put together a quote that was not only cheaper than what I was paying with Progressive, but actually gave me better coverage. That definitely got my attention! What really made the difference for me, though, was knowing that Aileen is local and part of our community. That's something that's important to me, and I really like knowing that I'm doing business with people who are right here in the community. And I have to give Keegan a shout-out. He's knowledgeable, incredibly helpful, and honestly hilarious. Insurance probably isn't supposed to be fun, but Keegan somehow makes it that way. Anytime I have a question, he's always willing to help and makes the whole process easy. I'm really glad I made the call and made the switch. I've had a great experience so far and would definitely recommend Aileen Dugan State Farm to anyone looking for good coverage, a fair price, and a local team that actually cares about their customers.

After years of using Geico for my personal lines and being underwhelmed by the 1-800 service, I…read moreswitched my policies to Aileen and haven't looked back. Aileen and her team are not only responsive and helpful, but have been an absolute pleasure to work with. I always send my friends and family here for their personal lines!

Ms. Murray was knowledgeable, thorough and demonstrated a comprehensive knowledge of the tax code…read more I think she'll be fine.

Decent location near downtown area. Compared to other locations, these people are in the office…read morefrom Monday-Friday - 8:30 a.m. - 4:30 p.m. and take incremental breaks when necessary, meaning, they don't hold up the customer from getting the work done. For example, the location in Stoneham Mass shuts down the business for one hour mid day to eat lunch. This office does not do that.