I was in something of a mess. My home insurance company kept sending me bills. When I paid them,…read morethey would send the check back. I could not reach anyone on the phone. Then the broker I used, quit handling home insurance. I wasn't sure if I had insurance or not. At last I called Prairie Land Insurance and Chris had everything straightened out in a few hours. I am now insured and have a good understanding of what is and isn't covered and I know where and when I am suppose to pay. Absolutely the best experience. There should be something higher than five stars I could give them.

Hopefully editing this review so it shows up as five stars - appropriate to the fantastic service I…read moregot with James and Linda. My original view somehow showed up as zero stars and I'm not sure how. In any case: James and Linda were great to me on all aspects of my car insurance and I definitely recommend them.

As I was checking my emails this morning, I was surprised that on the Autopay information on our…read morenew American Family Insurance policies, it was wrong. I currently had three bank accounts connected on the Payments section. I don't trust it, so I tried to search for the answer online, but didn't get the answer I needed. (It's happened to me before, my account getting charged, but with another company.) How do I remove bank accounts associated with my Account? I called the Headquarters. It took a while to get connected to an agent. But I was connected with Roger, who was very helpful, as well as courteous. After my information was verified, he assisted me. THANK YOU for removing both bank accounts from my Payments tab. I refreshed the page, and could see that he was successful. I just have the correct bank account showing, which is what I wanted. Many Thanks!

1-7-2026 update - Finally received a quote…read more Nearly double the premium compared to my current auto insurance. Don't waste your time with Costco American Family Insurance. Nothing family about paying double.

Great experience working with Nashra and Butch after purchasing a new vehicle. Love working with…read moreCliff Insurance.

I had business insurance with them for over a decade. Just about every year they wanted a review…read morefrom me. Which I would call or reply every time with "nothings changed". I had them on auto pay rt from my account. Never missed a payment! So this last year they decided to just drop me out of nowhere and wouldn't even explain why. Insurance must have went up and they weren't making enough $ off me. Idk sad! They wouldn't respond or take my calls anymore. They are a shady insurance company. Don't go there. Oh btw I install sand and refinish floors. I never once made a claim or had anyone dissatisfied with my craftsmanship.

Amazingly job! Lowered my home, auto, and investment premiums…read more Customer service is 5 stars! Great agency to be insured with!

I FOUND HER VERY HELPFUL WITH MY CLAIM..Awsome.She worked with me to take care of me..Very…read moredetermined to get it done. Thank you

Vanessa Vasquez Gandolfo is great, fast, very friendly and knowledgeable…read more She understands all situations and always made feel customers welcome and valuable.

I can't say enough positive things about State Farm .The staff ( Vanessa ) was incredibly friendly…read moreand approachable, readily available to answer my questions and provide assistance , siempre atenta desde el primer día que me hice cliente de state farm . She made me feel welcomed and valued as a customer. State Farm is my go-to insurance for all my car needs, and I highly recommend it to others. Tania V

I have had nothing but great service from Neckerman Insurance. Purchased my first house just over…read more4 years ago and have been with Neckerman ever since. Anytime I have had a question they have been fast to answer. I also like that they check every year to make sure I am getting the best rate possible. Doug and his team do a great job and I would highly recommend them to friends and family.

Simply said, the expertise and positive attitude from the staff at Neckerman help us search for the…read morebest home and auto insurance and their agents are there for us anytime we need support. Thank you!

There are many insurance companies and many insurance agencies to consider. Vicki Wagener, her…read morecolleagues, and American Family stand out. We were very happy with our then insurance professional and insurance company. Because of this we had not reviewed our insurance and premiums for sometime. Because I have a little more free time of late, I reviewed our family's insurance at our last renewal, but did not think we could obtain any better or similar coverage for any substantial savings with another reputable insurer. I asked Vicki and her colleagues to see what offerings American Family had for us. I was surprised that significant savings were available with more protections, all from a local company which is a true community partner. Frankly, even if the premiums and protections could not match our then insurer, I would still give the Wagener Agency and American Family the same high marks for service and professionalism. They were friendly, prompt, thorough, and professional. That they provide all of this along with a great product at a very reasonable value is hard to turn away from. I am not sure if everyone will be able to enjoy similar savings and coverages as everyone's insurance situation is different. But I am sure glad we called to find out for ourselves and I'm looking forward to a long partnership with them.

We asked Vicki Wagener agency for a quote for home and auto when we moved from Texas to Wisconsin…read moretwo years ago. Vicki and her team were quick to respond and provided thorough quotes for all our needs. She frequently checks in to make sure that our current needs are being met. In fact she pointed out that she could also provide me with insurance for my small business and it couldn't have been easier and now I'm fully covered. We did have a couple claims and all went smooth. Her quote was competitive but even if it costs a little more it would be completely worth it to work with Vicki and her agency.

Juli went above and beyond to set up the state farm app on my new phone this morning. I highly…read morerecommend this agency! Deborah

Aaron, Kristen, and Melissa are top notch in the insurance business. I switched companies because I…read morewanted to stay local and have someone I could talk to and know personally. Not only was their quote for my insurance 750.00 less than I was paying, their service is impeccable. I have my business, home-owners and auto insurance with them. I recently was involved in an auto accident and the claim process with State Farm is something I have never experienced. Not only were they quick, they towed my car to where I wanted it repaired, Gave me a claim number and the way to track it, and settled my claim within 2 weeks from start to finish. Im 68 years old and have NEVER had this kind of service in the insurance industry ever. I am sure glad I drove by the building on University avenue and stopped in. Mike Retired battalion/division chief for the MFD.

Melissa was recommended by a family friend. She was very responsive through email (which is my…read morepreferred form of communication) and was easy to follow up with on the phone and an after hours appointment. She clearly explained the ins and outs of our home and auto policies, and she's helping us to save $1100 a year! Very courteous front desk staff and our interactions have felt very relaxed but thoughtful. Highly recommend.

We have been with State Farm for a number of years and have always had great experiences. Recently,…read moremy fiancée and I stopped in for a homeowners insurance quote as we recently purchased a home. We got a great premium, priced better than others with better coverages. We highly recommend this State Farm agency!

Brad at Action was so friendly and helpful. He did what he said he would and promptly!! He made a…read moredifficult situation much less painful!

From the owner: Action Insurance Agency provides high risk auto, home, and SR-22 insurance to all of Wisconsin,…read moreincluding Madison, Sun Prairie, and Verona.