Living at the Broadmoor was an overall good experience. We rented the two bedroom two bathroom and…read moreit was a lot of space for a great price. Greg, the maintenance guy, was great. There were a handful of times where there was miscommunication at the Century 21 office. For example, we had to fill out a lease extension form twice because they lost our original one and we never received a "move out checklist" although we gave them our 30 day notice before moving out. Since we just moved out we have not received a deposit back yet, but I get the impression that they do not follow the oringinal damage checklist that we filled out prior to moving in and they will keep most of our deposit even though there was no damage to our apartment.

Never, I repeat NEVER, rent from these crooks. In the past…read more3 months, my bedroom ceiling leaked into my dresser, soaking all my clothes; my roommates bedroom ceiling has leaked as well. Our bathroom sink has been clogged for a WEEK (had the same problem this time last year), we've gone through an entire container of draino and have snaked the drain repeatedly. My bedroom window has been SHATTERED (due to extreme wind) since Thanksgiving and no one has even tried to come fix it. My bedroom is literally 30 degrees right now and this company does not care at all. We've called repeatedly and have only been contacted once through a text about "temporary solutions" about a week after we initially called. They still haven't even implemented these fixes. Our building is severely outdated. The fire alarm in the stairwell is covered with cobwebs and isn't even functional. The basement apartment doesn't even have egress windows. This property is an atrocity and Century 21 Midlands' negligence for their tenants well being is criminal.