Received a quote from Alex per a mailer which I received, Alex confirmed I would receive two movie tickets which would be mailed. Long story short this was confirmed yet again by Alex. Several days later it turns out that Patrick was not going to honor his staff and insisted I picked them up, he came across very arrogant and not someone I would want to deal with after our conversation. When I turned up it turned out Patrick had to go buy some tickets!, explains why they were not maled. Even though he finally came back (no timeframe given when he went) and when asked a question by his staff on if he had bought more he responded very nastily "of course I did, do you think i'm stupid" which was uncalled for in my opinion. Patrick appears to feel he is better than everyone around him and seriously needs some customer service training. On the other hand. Alex and I believe Colten could actually go far, maybe Patick should learn how to be proffesional like Alex!. After this I will never insure my house and car while Patrick is in charge, I need someone who can deal correctly with its customers and not argue over a 46 cent staff i was told twice would be mailed. read more