UPDATED AFTER CAH OWNER REACHED OUT TO ME…read more We faithfully took 3 dogs and 4 cats to this clinic over the last 13-15 years, but due to high charges and a rotating staff of veterinarians resulting in a fractured continuity of care, we have moved on. It feels very corporate now, though I should make it clear I was incorrect in my previous belief CAH was bought out by private equity and/or now has an executive board to answer to. I am glad to know that isn't the case and that vets are salaried (not paid commission or how many patients they see), but regardless, the feel of the office has decidedly changed to a less personal, attentive experience. Prices were high before but are outrageous now. Neutering a male kitten--a very quick and simple procedure--is nearly $400, and that's *just* the neuter; adding the pre-neuter exam, microchip and other related procedures and prep add a couple hundred more. Spaying a large breed dog was nearly $800, which floored me. Many clinics offer much lower spay/neuter services to encourage responsible pet ownership and reducing the pet population, so these prices I find exceptionally egregious. In contrast, our new vet neutered, microchipped, examined, and gave the first round of shots to our kitten for $300, and I was told spaying a large dog would have cost us no more than half CAH's charge. The quote we received for our dog's teeth was ranged from $1100-2600 (and we had previously paid $2000+ for our old dog's teeth here); new vet did a wonderful job on the same dog's teeth for $700 and said the highest they ever charge for dental is $800 in cases where all or nearly all teeth are pulled. I just referred a friend who was quoted $3000+ for her cat's dental to my new vet--he did it for $750. When our geriatric dog had an issue with her eye, we took her to CAH 3 times and saw at least 2, if not 3, vets, leading to a continuity of care issue where one vet was unaware of what the others had done. Ultimately, they said they couldn't do anything to help her and recommended we take her to a canine eye specialist in Pasadena or Alhambra. We asked if the eye could just be removed, and was told no--we needed to see the specialist first. CAH in essence washed their hands of our dog's case. Outside of the impracticality of those locations and the frustration of not getting help from the vet, an exam at those locations is $300 just to walk in the door; the procedure she ended up needing would've run $3000, and that's without the additional testing that would be necessary before the procedure. In contrast, our new vet recognized almost instantly what was going on with her eye, knew what procedure was needed, and did it himself for under $400. He was safe and accurate in his treatment and this procedure ended the constant problems that had us coming back to CAH 3 times. More than the money, we feel the new vet is personally invested in our animals' care and we feel secure knowing he is looking out for them, and us; this has decidedly not been the case at CAH the last few years we were there. I am unsure what is happening behind the scenes to have caused this change leading to a rotating staff of vets and sky high pricing, but we decidedly did not feel like we were receiving premium care for the platinum-level prices we had to pay, and this is why we left. In fact, we have been receiving far more attentive and effective care for about 30% of the cost at the new office. The vets at CAH do genuinely care, but as employees, they have limited autonomy. I recommend everyone find a smaller, private practice vet office owned and run by the vet themselves. You get MUCH more attentive, personal care, at a fraction of the cost.

From my initial phone inquiry with Jake up to the day of our visit, the experience was exceptional…read more Dr. Chen and Kanan, and the entire staff were incredibly kind, helpful, and compassionate. Everyone made us feel welcome during a stressful time. The clinic was spotless, and we were especially touched to see a personalized welcome sign with our pet's name. It was such a thoughtful gesture that made us feel cared for from the moment we arrived. We truly appreciate the excellent care and outstanding customer service.

No pups like going to the vet but my boy has gotten better with going to the vet since we started…read moregoing here. Our old Vet retired so we decided to go to Cypress Animal Hospital. We have a pleasant time whenever we visited. The Vets and Techs here are very nice and calming. I feel like I could trust them with my little one.

Great team of veterinarians and veterinary technicians. Always on time and demonstrates genuine…read morecare for the animals they treat.

I was looking for a close and reliable vet when we got our new puppies, and Healthy Paws has been…read moreamazing! They started coming here at just 8 weeks old, and now they're 11 months! We've done all of their vaccines, microchipping, and most recently their neutering, and everything has always been such a smooth process. I recently had a little scare after they ate something they weren't supposed to. I called and was able to bring them in right away, and Dr. Jeong gave me so much peace of mind. She's been seeing the boys since the beginning and is absolutely fantastic with them. They love her so much, and I always feel like they're in safe hands with her! As a chronic worrier, I especially appreciate how reassuring she is. She even followed up multiple times afterward to make sure the boys were doing okay, which meant so much to me. Some of the staff even remember the pups when we come in and are always so sweet and loving toward them. I'm so grateful we found Healthy Paws. Thank you for taking such great care of my boys!

I took my one year old Yorkie in for a follow up eye appointment for an infection she had two weeks…read moreago but thankfully, is completely cured. The entire staff at this animal hospital is amazing! They are all so friendly, caring, welcoming and provide GREAT customer service. This hospital is clean and well maintained, everything looks and feels organized. Dr Han is the best veterinarian I have ever met as he is super friendly, truly caring, very knowledgeable, experienced and will take whatever time is necessary in order to answer all pet owners questions. Dr Han called me twice on my personal cell phone during the treatment period and after being given three medications simply to check on my dog's progress. Who does that ?? No one but Dr Han and that's the reason why everyone respects and admires this doctor. I am so glad that Healthy Paws Animal Hospital has become our number one animal care provider for our two Yorkies.

Cared for my baby in a time no one would help. I can't say enough of the kind people who work here…read more The Dr.s vet techs everyone I came into contact with was amazing.

Nice vet in Covina area by the railroad tracks. The staff is very nice. They have rebranded under…read morethe name Covina Pet Spa. They now have pet care plans which they didn't have before.

There great with all animals and care for your pet like there family! And all welcome you and make…read moreit possible for everyone to afford animal care! Thank you!

We are beyond grateful to this veterinary team and especially Dr. Jang Woo Kim. They cared for our…read moredog Molly for five years with knowledge, honesty, and true compassion. During her final two days, her condition became extremely critical and rapidly declined. Despite how severe and complicated her situation was, they continued to fight for her and did everything medically possible to help stabilize her. They never gave up on her and treated her with dignity and respect until her very last breath. In one of the hardest moments of our lives, we felt supported and genuinely cared for. If you are looking for a vet who is skilled, ethical, and truly compassionate, this is the place. Our family will always be thankful to everyone who helped us through the past two days.

They are so amazing with my dogs great customer service very professional very clean and they treat…read moreboth of my large dogs wonderful and my dogs love them

Although I was there for a very difficult decision, the staff was incredibly supportive and…read morehelpful. They were gentle with me and took good care of us. I had to say goodbye to my forever soul fur baby and they helped me through it all. I had hope that she would be okay but after discovering she was worse off then when though with confirmed ultrasound we had to say "see you later".

Exceptional Care When We Needed It Most!…read more I had scheduled what I thought would be a smooth transition day after my vacation to take Yogi to the groomer, but lo and behold, we discovered a possible ear infection. I couldn't believe I had packed my post-vacation schedule like that--you just never anticipate adding an emergency vet visit to the mix, but with pets, you truly never know! I was so worried about Yogi, but the team at Sunset Veterinary Center were absolute lifesavers. Even though they were extremely busy, they completely accommodated us and managed to squeeze Yogi in right away. To make a stressful situation so much easier, they were even kind enough to watch and care for him while I ran out to handle my other pre-scheduled appointments, keeping him safe until I was done. While I was away, Dr. An called me and clearly explained everything over the phone after thoroughly assessing Yogi. He confirmed that Yogi did indeed have an ear infection, and both he and his fantastic team discussed his ongoing health and medical needs with me. The entire team was incredibly professional, kind, and accommodating. They took all the stress right out of the situation and made sure my sweet boy didn't have to go another day without being treated. Thanks to them, he is now resting easy. The great service didn't stop there, either. The next morning, the staff followed up with me just to check on Yogi and see how he was doing. I am so grateful for Dr. An and the wonderful staff at Sunset Veterinary--they truly care about their patients and their worried mamas and papas! Highly recommend them!

I have never met vets and nurses as truly kind and compassionate as the ones here. Every time I…read morebring my dogs in, they try their absolute hardest and take their time making sure my family and my dogs are as comfortable as can be. The professionalism at this clinic can't be found anywhere else. As of now, they are the only ones that I trust my dogs with. If you come here, know that your fur babies are in the best hands. Dr. Phillip and Nurse Terry displayed unrivaled levels of patience and understanding when dealing with my traumatized dog, Harvey (lab mix). They took their time explaining and offering solutions that best suited our situation, and Harvey left properly taken care of for the very first time in 10 years. The relief and joy they brought me in such a stressful situation is something that I never thought possible prior to this experience. Ricky (shiba) is always easy to handle, but I'm so happy to have finally found a clinic who truly puts the care and effort into handling all dogs. I didn't catch everyone's name, but the entire staff was helpful and accommodating from start to finish. Thank you guys for helping my family and for carrying yourselves with the strength and grace that you do!

I am so thankful for Dr. Bory and his staff at PetVets Animal Hospital. We took our year old Yorkie…read moreto get spayed, and I left feeling very calm, and tranquil. It was a huge relief knowing she was handed to a skilled, and caring team. Dr. Bory was very thorough, attentive and he answered every one of my nervous questions. They also provided written and verbal instructions for her home care at discharge. Thank you for making us feel at ease on our first visit. Also, for treating our fur baby with so much care.

After reading the many positive Yelp reviews, I contacted this clinic to request additional…read moreinformation about bringing in my one-year-old Yorkie to be spayed. My initial phone call requesting a quote for the procedure left me surprised and satisfied with the information provided by the friendly clinic staff member over the phone. I was quoted a price that was $225.00 less than that of the previous lowest-priced quote I had received from three other veterinary clinics. Could it be too good to be true was my original thought. This price included lab/blood work, the actual procedure, recovery period at the clinic, and medication. Unlike at any other clinic, which charges a separate fee for bloodwork that must be done days before the procedure, all required bloodwork here was to be completed on the same day as the procedure. Feeling comfortable, I scheduled an appointment to have the procedure done here. Upon arriving at the clinic, I was pleasantly surprised at how large and clean the exterior and interior of the clinic were, as everything appeared to be well maintained. The staff members immediately welcomed me to the clinic and checked me in. The entire staff is extremely friendly, outgoing, supportive, and professional. While waiting to be called in, several other pet owners walked in with their pets to be treated, while others walked out with their pets appearing satisfied with the service they had received. Side note: This is a very popular and busy clinic, yet the personalized service provided to each visitor was top-notch. I waited less than ten minutes before my wife and I were called in and escorted to a room with our dog. After I had been seated in the room for less than three minutes, Dr Bory and one of his assistants entered and introduced themselves to my family. They both took a seat on the extremely clean and polished floor with crossed legs. I found this action surprising, yet it put my family and me at ease as the doctor and his assistant were closer to our dog, which seemed to put her at ease. This action of sitting on the ground also made the doctor and his assistant feel friendly, compassionate, and truly caring for our dog. I might add that the examination table in the room was up against the wall, as the doctor advised he uses the table as needed and prefers to sit on the ground to be at eye level with family pets. This was very cool. The doctor allowed us as much time as needed to ask questions, and his responses were very informative and educational. Dr Bory explained the procedure and recovery process. Dr Bory was easy to understand, very friendly, a great listener, and went out of his way to make us feel comfortable and at ease. Feeling satisfied, we left our dog and six or seven hours later, I received a call that our dog was ready to be picked up. Three days later, our dog, while wearing the cone around her neck, is doing great, playing with her brother, and is back to her loving and playful nature while recovering perfectly. Dr Bory and his entire staff are to be commended for a very positive and friendly experience. We are truly thankful for the AMAZING and professional service we received during our visit. Thank you!

I cannot say enough good things about the staff at Emergency Pet Hospital of Glendora…read more Friday night was one of the most stressful nights I've experienced as a pet owner. My Frenchie was having her first litter, and things became very chaotic very quickly. On the way to the hospital, she had her first puppy right there in the front seat of my truck! When we arrived, I called to let them know what was happening, and they were kind enough to come outside and help bring her and her newborn puppy inside. From that moment on, I felt like she was in good hands. The staff was incredibly welcoming, gentle, and compassionate. They knew how to keep me calm without overwhelming me with how serious her C-section was. I was scared and had so many questions, but someone was always there to explain the process and talk me through what was happening. There was honestly no wait time, they took her in right away. I also really appreciated how comfortable they made me feel discussing the cost of everything. I never felt pressured or like I was being pushed to make a decision based on money. Everything was explained clearly, and I felt respected throughout the entire experience. My Frenchie is now home recovering, and I'm so grateful to everyone who took care of her and her puppies. Thank you for being so kind, patient, and compassionate during what was an incredibly scary night for me. I truly appreciate everything Dr. Roy & team did for my girl.

While the staff seem "nice" I really question the Vet's skills and capabilities. We waited for SIX…read more(yes 6) HOURS while literally NOTHING was done to assess our pet. When we finally were called in to an exam room, we sat for another 20-30 minutes waiting...then the Vet came in and asked us what our concerns were about our pet.. Keep in mind, THEY HAD OUR PET IN THE BACK after we completed paperwork about the concerns 6 hours prior. At that time, the Vet then started insinuating that the pet 'could have' pancreatitis and a few other strange diseases which we inherently knew was not the case. The issue we Pruitt the pet in for was very specific and basic. Needless to say, we quite literally grabbed our pet and left. I'd recommend staying clear of this place.

Came here for my pup's shots and I'm so glad I did. They have a puppy package going on that's…read morereally affordable and it comes with nail trimming! The nurses and vets are very helpful and very accommodating with our schedules and even recommended coming early in the mornings to avoid the rush. **Located in the same plaza of 85 degrees and dog haus!

I took my pomeranian here since he was tossing up and having the runs for a few days. Anna was able…read moreto squeeze an appointment in for me the same day I had called. The Dr. Jong Hoon Shin was super friendly and quick. My baby had an accident in the front desk area, everyone was quick and professional to clean up the mess. I left with 2 medications and a few cans of dog food. My baby was feeling better in no time! I also came back a week later for his check up along with an allergy shot. I would recommend this hospital to friends and family ! There is plenty of parking since they are located in a plaza.