Ron L. installed my cage and screen years ago, so when it came to rescreening, they were my first…read morecall. I got some other quotes, but a screen is just a screen, right? Regardless, Ron L.'s professional approach at this stage led me to select them for the job, and I did. They sent an email on Thursday that read, "Great news, we'll be on your job tomorrow." Okay...that works. And then a crew showed up completely unannounced at my home that evening at 6:30 because they were there to measure the job. Umm...didn't the "office" send you the specs? No...that's why we're here. Okay, strike one, and I sent a message to Ron and another company representative, and crickets.... The crew came back on Friday, Saturday, and Sunday to do the job. It's a good thing I didn't intend to use my backyard space for what should have been a one-day event (according to Ron L. and every other screening company I spoke with). And then the crew left on Sunday. No notice, no final report, no review with the customer...just drove off. Then I checked out the work and found that they ran the screening from one side of the lanai to the other. Had Ron L. bothered with any quality checks, that may not have happened. But they didn't, so now I had to address it, and I did. The crew made excuses and said that's how they did "rescreens." The same crew came back out the next weekend, fixed the problem that I (not the company) found, and again...drove off with zero notification. Then, 2 weeks later, I received the final invoice. So, of course, I asked the question again. How do I know the work was done to any kind of standard? So far, I have had to address every issue with the company and its crew. Here I go again, and I contacted the company. Only then did someone who said they were the project manager reach out to me directly (first time) to address my concerns. It's at this point that I told the individual (I'll leave your name out of it, but you know who you are) that I was disappointed in the company's ability to communicate to me what was going on. Of course, I again addressed the crew's attempt to shortcut the job, and the response I got was "they're lazy." So here we have a project manager (who doesn't know what it means to manage a project) who is diming out their work crews. They're only lazy because you are an ineffective manager. They offered an apology and only then said they would come out to review the crew's work and thus do their JOB. I offered my comments as constructive feedback and asked if they were willing to offer any additional concessions (other than an apology and acknowledgement that they need to do better). The response I got was that the work was done. Okay, fair point...but I had to do YOUR job and inspect the work. Ron L. has a terrific reputation for building cages, and I will likely use them again if I ever need a new one or a rebuild...but I simply can't trust them to do my screens, especially when they hire out subcontractors and don't follow up on the work. They lied to me and tried to deceive me. I can hope they can figure out how to transition their build expertise into their larger business plan, and remember that the customer (read the one who is paying the bills) should be your primary focus.

If I could give these guys more than 5 stars, I would. I had very heavy damage to my pool cage from…read moreHurricane Milton last October and it needed to be replaced. I did my due diligence, got 3 quotes and not only were they the least, they offered the tear down at no expense if I went with them. Both other quotes had a 2k charge plus one of them wanted half of the contract price advanced to them upon materials delivery. And maybe that's normal but I wanted my insurance money to sit in the bank until the very last minute. RL Aluminum did a fantastic job and I couldn't have hoped for a nicer company to handle my cage rebuild. I highly recommend them.

Perfect job. Screening matched perfectly with our home. I highly recommend this company.read more

Keeping me informed and leaving me a message is appreciated. I appreciate the quick response and…read morehaving options to select a date and time for the job is also helpful.

Quick and efficient work at a great price, willing to come back for minor adjustments as needed.read more

From the owner: Seamless Gutters and repair Screen read more

Paid deposit as per contract. On contract it states 120 days for service. Was told middle of…read moreApril. Now we are at the beginning of June. Several follow up calls in which I spoke with Suzanne (operations manager) and Whitney (office manager). They don't call you back, they are not honest in their response. Stated delay is with permit office and in follow up with permit office they permits have been ready for weeks, The permit office was nice enough to provide proof of permits being ready. Called them again immediately after this proof was provided and Suzanne lied to me and stated the permit office has not called them nor provided them with the permit's. Suzanne stated she would follow up and call back. Still no call back from her - weeks later. Tried to bypass Suzanne to get to the original sales rep Brad. Suzanne and Whitney do not pass calls to Brad and state he is 'in the field". Due to their lack of action - now we have internal damage to the home. They have the deposit but don't actually complete the work. The office staff are liars and I was raised to never call anyone that but in this case valid with proof, it fits this situation. I see from the other yelp reviews there is consistency in what I am saying. I hope that if you are reading this you do not use them. I never would again, taking advantage of a Senior - getting their money and leaving them without the work being done. Disgraceful. Next stop. Better Business Bureau.

Can you give a company a -review. I would, one of the…read moreowners decided to not pay me the commissions I earned as a sales rep. His name is Bud, in sales meetings he would call his sales guys criminals. I've been cheated out of money over the years by thieves like Bud. I wouldn't do business with someone who doesn't pay his salesmen, I'd be afraid he'd screw me over like he does his employees.

Polk Patio and Screening Services did an awesome job on my pool enclosure. They applied screening…read morewith precision and provided quality customer service. The task was completed within a timely manner. Their prices are very reasonable and I will be referring them to others. Thank you for a job well done!!

From the moment I spoke with Frank about enclosing my lanai, I knew I made the right choice. The…read moreprice was more than fair and the amount of professionalism displayed from Frank and Jacob is just phenomenal. Hard to find good people who care about the quality of work they do for their consumers. They did an excellent job in just a few hours time. They were consistent in contact me to verify time and date of arrival so I knew what to expect. My family and I love our newly enclosed patio. Thanks again, Frank and Jacob!