Took daughter for routine physical for sports. She is 15. Arrived for my appointment at 9. Only…read morecustomer in the building. Waited 20 minutes in lobby and then had to ask what hold up was. They told me computer was down. A group.of six workers chatted and gossiped and did nothing while we waited for over 30 minites in the lobby. They were not nice, did not off r an explanation and I would never come here with a sick kid. You will get better service at an urgent care. I only come here for the physical form so my kid can play school.sports and it's close to home. I do.not recommend this business.

It saddens me to say that I will be finding a new doctor for all 3 of my children. My children have…read morebeen going to this office for over 10 years. I am going to have to agree with most reviews I've read, It has gone downhill the past couple years. New faces and such a lack of genuine care and concern for my children is what I feel has been displayed. I have two special needs children. One whom is non-verbal autistic who needs so much on a regular basis. Today I am sick and have also had two family deaths within the last two weeks. Not to mention I have exhausted all sick and vacation time due to my son having so many issues throughout the year. I could not bring him in during office hours. They say they can't do a Telehealth appointment for my son to have his eczema ointment due to Medicaid. When I received a telehealth for his last refill so that shows me they weren't being truthful. I offered to pay out of pocket there was still no resolution and confirmed the lack of care for "my" child. My son has had eczema for years and only receives one small tube with absolutely no refills. Medicaid patients are definitely being treated differently at Summit Pediatrics and getting the children what they need doesn't seem to be their priority. I asked them "What do you do for mothers and fathers who are sick and can't bring their children" She responded "Ma'am you have to bring him in" Very unfortunate another terrible review.

Love this place! Dr. Baxley is awesome!! They are always able to fit you in when your little one is…read morenot feeling well. They have a separate area for sick and well patients. The nursing staff is always friendly and willing to help in anyway they can. The only reason I don't give it all 5 stars is because the parking is kinda tight. The spaces designated for patients are very slim. I've noticed SUV's taking up 2 spaces to fit, which is an inconvenience for smaller cars or sedans. If you're looking for a pediatrician I highly recommend Dr. Baxley. She's very patient, personable and thorough. Always willing to answer any questions you have, and she treats her patients as if they were her own children. Before having my daughter I did some much needed research on pediatrician and I'm glad I chose Dr. Baxley!

I love Dr Hodges - she's seen all three of my daughters throughout their childhood. I'm here today…read morewith my soon-to-be college freshman, so it's a bittersweet visit, probably my last. The sweet nurses and doctors have been the best. Loss of one star for always taking at least two hours when other practices can be more efficient, but overall, the best care. Dr Hodges gives great advice, is a patient parent and doc who has seen it all and always has a smile for everyone. I'd highly recommend this practice to any new parent.

New to the area and researched pediatricians for the girls and this office was at the top. I viewed…read morethe website and googled reviews and thought its be a good fit for us. Not to far from home. Not far from their schools. Perfect. We chose Dr. Matheson to be their doctor. We all loved her. Her personality is A1 and we all had plenty of laughs during our visit. I think we're going to love her. Thanks for everything.

This is more so a general review than a review about a recent experience…read more 1) Reception The receptionists are nice, but if you have a balance of any kind, just say you know and move on, because I asked one time and they let me know the total -- but they said it loudly enough that the rest of the waiting room could hear it too. Embarrassing to say the least. If you call them, they're nice too, but often they'll hang up immediately after you're done, no time for pleasantries. 2) Nurses The nurses here are and have always been phenomenal. Shoutout to Porsha especially, as she always greets us with a smile and takes great care of my partner and I's daughter. 3) Doctors We've met with a few of the pediatricians here, and our standard pediatrician, Dr. Brian Dudgeon, is the best out of all of them. He was actually my partner's pediatrician when she was born (his first patient) so having that level of connection is amazing. He'll take the time with you to explain what's going on, what he believes will fix it, and proceed cautiously through there. 4) Overall: I would highly recommend Greenvale Pediatrics - Hoover. The benefits fully outweigh the negatives of visiting, and if you can get seen by Dr. Dudgeon, I fully, fully recommend it!

Really great and caring doctors. Only problem is that if it's a weekend they won't see your child…read more Say you have to go to an urgent care. Even though the nurse could have made an appointment for him per the receptionist. So only have sick kids Monday through Friday and it's a five star place.

Discrimination at its finest! I called as a new patient to schedule a wellness exam for my child…read moreand the first question I was asked "was I approved?" Being that my child was a new patient, I thought to myself approved for what? Apparently this office will not schedule an appointment until the nurse talks with the doctor to "see if they are accepting new patients". Normally you have competent front desk staff to keep a total on patient to doctor ratio. Considering that the front desk did not even speak their first name in the greeting I could only imagine if I were to pursue going to this practice. Definitely not an office I would take my child to or refer anyone else to. There are too many other reputable pediatrician offices in the Birmingham area than to deal with this. What a hassle!

I have been looking for a pediatrician for my children for a while. Someone suggested this office…read moreand I decided to make an appointment. This location is very convenient for me so that a major plus. Another bonus is that this doctor does pediatrics and internal medicine so the whole family can be treated here! That's another bonus. Of course, they are taking Covid-19 precautions by spacing out appointments so there are a limited number of people in the waiting area. Before you enter the lobby, you are to call to get the go ahead to come inside. You must wear a mask and your temperature is taken. Disposable masks and hand sanitizer are available. Dr. Moore Jarmon and her staff put my boys at ease during their visit. They were friendly and personable. The doctor even gave the boys goodie bags. My younger son said, "She's a nice lady!" My husband and I will probably switch to her as well. I highly recommend if you're in need for a primary care provider!

We have been patients since 2010 when our son was born at Brookwood & had to spend a couple weeks…read morein NICU. Dr. Richard Smith was amazing then retired 1 year later. We have been with Dr Hamm since 2011-2025 & miss him dearly! However, we love Dr Simpson/Stone/Hardwick!

My daughter has been seeing Dr.Crum since she's been a newborn and she's 1 year old now and this is…read morethe second incident to where I feel as if Dr.Crum Rushes through the visits and doesn't listen when I'm telling her my concerns, first incident was when my daughter had an appointment and I felt as that was the time I should ask Dr.Crum some questions that I was concerns about she checked my baby said nothing was wrong with her continue to give her all of her vaccines and once we left a day later my baby got worse I decided to take her to an urgent care and the whole time my baby had the "FLU A" the second incident was just recently and I had concerns about my daughter "lymph nodes " were swollen Dr.Crum looked at her throat confirmed that is was "RED" she asked me was my daughter eating and drinking fine I told her yes so she decided she didn't need to treat her for anything 2 days later My baby had a huge knot on her lymph nodes so I decided to take her to an urgent care and the WHOLE TIME MY BABY HAD A STREP THROAT and its pissing me off because if only she could've been concerned at her appointment my baby could've been treated from the strep throat I would not recommend Dr.Crum as your baby pediatrician.

We truly love this practice. Our pediatrician here and her nurse are SO helpful. We are in and out…read moreof their offices constantly and they are always able to work us in. Listen to our concerns and you feel like you are on the same team! Would highly recommend

Phenomenal group of doctors, nurses, and other members of the healthcare team! From the front desk…read morereceptionists who constantly reschedule us based on my husband's crazy coaching schedule to the sweet nurses who helped me buckle my son in properly the first time we came to visit to our precious pediatrician who called me and counseled with me for over an hour during her off time to help calm down this new mama to the amazingly patient folks in the billing office -- THANK YOU for making this new job of mine easier. I couldn't have made it these first 9 weeks as a mama without each of you! I highly recommend Dr. Tracey Butcher and her team at Greenvale Pediatrics Brook Highland. Her advice and genuine care is unmatched!

My son has been going to this clinic since he was 3 days old. He is now 3 1/2 years old and have…read morealways had good experiences. My son's doctor is Dr. Wright and he is the sweetest doctor ever. He listens to your concerns but also tries to find the solution and get you out as quick as possible. I've never had to wait at anytime during each step. I don't even have to sit before they call his name. As soon as they take us back the nurse asks a few questions and right away the doctor comes in. When my son has been sick, I've gotten worked in the same day without having to wait. Overall this is the best Pediatrics Clinic I've ever been in. I'm so glad I chose Greenvale Pediatrics and Dr. Wright.

I took my son here multiple times, and called multiple times for some problems he was having at…read morehome. They wrote us off multiple times and continued to tell us it was acid reflex. Their ignorance resulted in my son being hospitalized at for 2 weeks after he stopped breathing on us at home. I tried to contact the manager several times and never heard anything back. I will NEVER take my child here again.