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Passion Place

5.0 (4 reviews)
Closed • 10:00 am - 9:00 pm

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2 years ago

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2 years ago

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4 years ago

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11 years ago

Great service, very helpful and patient sales representative! And the products are really good! I found everything I was looking for.

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The Arts Music Store - EVH Striped Series guitar

The Arts Music Store

3.8(14 reviews)
1.3 km
•$$

I live very close to a well-known, multi-city competitor of 'The Arts Music Store' and nothing in…read moretheir line-up of acoustics ever grabbed me. Their customer service (or lack their of a lot of the time) was sub-par and never inspired me to be interested in anything like a new acoustic guitar. When I HAD tried to buy something a few years back, I was told that the 'set up guy wasn't around' or that 'yeah, he might be able to get to that' and that was enough for me to say, 'screw it' ... you just don't really give a care if I spend 3 grand in here do you? So I stopped looking or caring about buying a new Taylor (or other high-end) guitar - something I'd always thought would be cool. But on a warm mid-September day, 2015, on the way back from a day at the beach, my wife and I stopped into the ever-beautiful, guitar-focused shop 'The Arts Music Store' just to see and hear some of the acoustics on display. After all, my 50th b-day was coming up, and she thought it would be great to treat me to that 'once-in-a-lifetime' purchase that inspires a musician of many years to keep things fresh and fun. Darryl (and not his other brother Darryl) had no trouble introducing himself and encouraging me to play whatever I wanted. And so I did. After some time had passed, he came back and started chatting us up and made sure to mention that he was not on commission and was just interested in making me happy if I decided on something. He was able to articulate extremely well the value of the Taylor guitars and the differences between the makes and models. We learned Darryl was a long-time staff member of the store and his personable, no-pressure salesmanship let me and my wife conclude that for moi, the brand-spankin' new Taylor 816ce featuring the new ES2 pick-up style was the baby for us. He was thrilled to speak highly of his 2 staff members that were tech-certified - trained in all-things-Taylor and who would be able to maintain or fix the guitar the day that was needed. Well, that day came the following day. When I got home, I was disappointed that the Taylor I'd picked out had some buzz coming from the pickup system, made evident when I played an open D with my thumb. I called up the store and they said 'bring it in'! My disappointment was short-lived, because when I brought it back, Taylor-authorized tech 'Kevin' was on hand to diagnose and repair the problem instantly! (Turned out to be a rare, but nonetheless faulty circuit-board which he quickly replaced, restoring the new Taylor to pristine function, tone and condition.) Kevin was extremely enthusiastic about teaching us the way to safely preserve the health and wood of the new guitar - indispensable information if we're to keep the guitar's health and retain its value and playability. Thank you 'The Arts Music Store' for making my 50th b-day present experience a great one. Thank you for giving a care and for your amicable character and professionalism expressed to me and my wife. Can't say enough about all o' this. These guys are the best. Their product line-up is downright sexy and I think the fact that my wife also picked up a pink ukulele at the same time just made it even more fun than we could have hoped for. Thanks 'The Arts Music Store' - you rock! And big thanks to Darryl especially. Martin & Nancy Douglas

The staff at the store were incredibly kind to my son. We were visiting New Market from the states…read morefor a week my son went to the store and spent a couple of hours there a few times trying out the guitars. They were very helpful and the prices were good.

Photos
The Arts Music Store - They help my little brother it strings on his banjos

They help my little brother it strings on his banjos

The Arts Music Store - Gretsch Hollowbodies Falcon Duo-Jets, Brian Setzer, Country Gentlemen, guitars 40 minutes North of toronto

Gretsch Hollowbodies Falcon Duo-Jets, Brian Setzer, Country Gentlemen, guitars 40 minutes North of toronto

The Arts Music Store - Huge quantity of Fender Stratocaster Telecaster P-Bass Jazz Bass guitars 40 minutes North of Toronto Ontario Canada

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Huge quantity of Fender Stratocaster Telecaster P-Bass Jazz Bass guitars 40 minutes North of Toronto Ontario Canada

Passion Place - adult - Updated May 2026

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