I've been a patient of Dr. Passes and Dr. Schiff for many years, and I can't say enough good things about them and their entire team. From the moment you walk in, you're greeted by a warm, welcoming staff that makes you feel like part of the family. The level of care and professionalism is outstanding, but what really sets this practice apart is the personal touch. They genuinely care about their patients' comfort and experience. My dentist even sings to me during appointments, and they always play the music I want to hear, which makes every visit relaxing and enjoyable. The dental staff is exceptional, friendly, attentive, and always willing to go the extra mile. It's rare to find a practice that combines top-quality dental care with such a warm and inviting atmosphere. Going to the dentist isn't something most people look forward to, but this office has made it an experience I actually enjoy. If you're looking for skilled dentists and a team that treats you like family, I highly recommend Dr. Passes, Dr. Schiff, and their wonderful staff. read more

Extremely Disappointing Experience and Unprofessional Practices I am deeply frustrated with my experience at Passes Dental Care and would strongly advise others to look elsewhere. First, they opened my tooth knowing full well that I was going on vacation in less than a week. They knew there was a high probability I would need a root canal, yet after opening my tooth, they admitted they didn't have the ability to perform it and referred me out. I was forced to pay hundreds of out of pocket for a CT scan and an emergency pulpotomy, and now I am left with a temporary filling and forced to urgently find a specialist before my trip--a stressful situation that could have been handled much better. Second, they forced me to take and pay for a new CT scan, completely ignoring the fact that I had already provided a clear, up-to-date CT scan from another provider taken just two months ago. Third, their billing practices felt very deceptive. I was initially promised a very decent credit for a routine cleaning since I reached my insurance maximum. However, after the cleaning was completed, they went back on their word and demanded almost full payment. When I tried to speak up and address this, they turned around and increased the bill to around $250. I have been a loyal patient with this practice for years, and they have earned thousands of dollars from me over time. Yet despite this history, they completely refused to offer any fee adjustments or credits for their oversight, leaving me to spend thousands more out of pocket at a specialist. Poor communication, unfair billing, and terrible scheduling management. Save yourself the headache and go to a practice that respects your loyalty, health, and money. read more

I found myself "between dentists" when I chipped my front tooth ... everyone in this practice from my initial phone call to the repair of my tooth were so nice, professional, kind ... it was MUCH appreciated. I called at 9AM and was in the chair at 10:30AM the very same day!!! I would recommend this practice to anyone! Thank you one and all. read more

We have been patients of Dr. Passés for years and we had a recent experience that went beyond extraordinary. TLDR, my wife's temporary crown fell off a day before her overseas trip. Her call into the Passes dental office on Sunday was picked up by a call center worker and re-routed to the doctor's mobile. After consultation, Dr. Passes opened his office on emergency basis and had her crown repaired within a few hours of the initial call. What a lifesaver! Thanks!! read more

My teeth were drilled to deeply without a need to do so and the fillings were not filled properly. After a eighteen months, the fillings began to break away and leave holes. read more

Overcharges for everything! And he use your dental phobia to do it ! Went to him because of his advertising and finally realized I'd been had. Have met many dentists much better and more honest since I left. read more

Very professional and explains everything to you The staff is very patient and they take their time explaining the procedures they are going to do. read more

The Passes's team is more like Family than a business. From Pamela my Hygienist to Dr. Harvey himself, I felt like they treated me like a close friend not a customer. Also, it's obvious that years of dedication, always doing your best, has made them read more

Best dentist I've ever come across. Dr. Passes takes care of you like if you were family makes whatever your going for much more at ease thank you Doc I love my smile read more

They referred us to a location in Garden City , that didnt take our health insurance, we went to a different location and had to pay 40$ for additional xrays when you guys already charged us 150$ for xrays.Why even take xrays with you If , they cant be used another location to do dental work read more

I have been a patient for a little more than a year; from the first appointment, I felt seen and heard, and knew that my most urgent concerns could be addressed effectively and with minimal pain. Having developed trust with all the staff, I took the step of committing to more in-depth treatment and restoration, and I am very happy that I did. For the anxious patient this is an especially good place to come for dental care (and overall wellbeing, including good music and laughter). read more

FYI: If you are an existing patient & need an emergency call back from Dr. Harvey Passes, my experience was: No one from the emergency contact #, called me back, & when I had to resort to Googling Dr. Passes home phone ... he yelled at me, was inappropriate & told me not to call in the middle of the night (ie: 9pm Saturday), & then proceeded to hang up on me!!! read more

First of all, can we please talk about how when you first walk into the building it smells absolutely amazing and inviting!! The ENTIRE staff is super amazing and make you feel so welcome and comfortable. Dr. Schiff is amazing and tells you what's happening every step of the way, this way you are not surprised with anything. I always feel like a bit of a celebrity when I walk in there but they treat everyone that way. I can't give enough kudos to the team. read more

This was my first visit and I can say with all honesty that I have never had a more enjoyable time at the dentist! The waiting room is comfortable and welcoming and the entire office is spotlessly clean. The best part of the experience was the staff, though. Even as a new patient I felt like an old friend. My only regret is there wasn't more time to chat! In spite of the fact I need a root canal I can honestly say that I'm looking forward to my next trip to the dentist. I'd give them more than 5 stars if I could! read more

Why, sure, if you want to spend $6000 on a root canal you probably didn't need in the first place, go to Harvey Passes. He recommended me for a root canal (I was 19), brings in his root canal specialist, and boom, thousands of dollars. I wonder what inside deal they have going on. Ridiculously expensive. But it's Great Neck, so people'll pay it. Then, while he's inside your mouth, he goes into these condescending spiels about what it means to be successful and gives you the list of all the people he's treated. He's a cartoon of a guy who's just got the bottom line on his mind. The best was when I hadn't seen him in a few years (duh!), and he had his staff write this letter "from him" saying, almost literally, that he wanted me back. He tried to make it sound personal, like "I fear I upset you," and "I want to make it right." I don't like my dentist being a disingenuous salesman. I'm not saying he's not for you; he's darn good at what he does despite the ulterior necessitating. He's got a good eye, and can probably patch up a cavity masterfully. But if price, integrity, and respect are of any concern for you, then avoid him. read more

Staff, office & overall ambiance is extremely welcoming & nice but don't let it blind you from the reality! Short summary: ALWAYS clarify if your going in for a free consultation and if so CONFIRM if your insurance is accepted at this office because if not, the free consultation is worth absolutely nothing if you need referrals, etc. Also, get a second opinion if something feels wrong! They did not diagnose a massive infection I have, I had a new dentist the following day diagnose the infection. Called with an aching wisdom tooth & huge bump above the wisdom tooth looking for urgent help. They agreed to see me same day but it was under a free consultation, that was not clarified to me. (I provided my insurance card & was never told my insurance was not accepted) Arrival to office and greeted with a gift bag, temperature check & office tour. Entered the dental room and answered a questionnaire about expectations with the assistant. My answers consisted of "wanting to know everything in details" & "trust" being important factors to me. X-rays and separate photos were taken. Dr reviewed and quickly confirmed I needed the wisdom tooth to be removed ASAP. The assistant put me on the line with an oral surgeon to schedule a same day appointment. At the end of the phone call with the oral surgeon office, the women asked to be transferred to the front desk because she needed to request the referral. I gave the phone back to the dental assistant & she told me I was good to go. I stopped at the front desk to ensure all was good and left. I arrived to my oral surgeon appointment later in the day to be asked where my referral was. I was given what I thought was a referral by the dentist office and handed that over. The women denied and told me that was not a referral. She put me on the phone with my insurance company & she herself called the dentist office. My insurance could not provide the referral because we learned my insurance was not accepted at this office & since I had arrived under a free consultation, they could not write me a referral. The oral surgeon receptionist was very confused as to why I was sent over to the office in the first place and felt sorry for me. I felt extremely frustrated & unvalued by this dentist office. Why couldn't you have explained to me that the next step I needed to take was to visit a dentist office that would accept my insurance in order for them to have the authorization to write me a referral letter? The oral surgeon office stated they were unable to take me without a referral in general, as did all oral surgeon offices that I called later in the day. It was something very easy for myself to understand, but you chose not to explain and clarify this VERY important factor to me as a patient. I visited a new dentist office today and within 10 seconds of opening my mouth, the Dr first reaction, "Wow, that's a big infection" and needed to be put on antibiotics ASAP. The scariest part of this entire situation was the fact that nothing had changed from yesterday to today, and you were not able to diagnose a very OBVIOUS infection!!! When I asked Dr Passes what this bump above my wisdom tooth was, I was told its basically a canker sore. As you know, mouth infections are not a joke and I am beyond disappointed you directed me towards an oral surgeon who could have possibly missed this infection as well and may have performed surgery on me, causing a massive risk. You did not explain "everything in detail" and you did not gain my "trust". My new dentist stated that if I would have got the wisdom tooth removed with this active infection, it could have become a "huge mess". If you read this far, I left this detailed review in hopes that you consider always getting a second opinion when dealing with any serious mouth issues because the risks associated are truly not worth it. Thanks for reading. read more

Making the dental appointment a pleasant experience. Routine dental care is often anxiety producing.

About seven months ago I started looking into nearby dentist offices that offered Invisalign at a reasonable price. I contacted Passes Dental Care after seeing an ad in the paper noting an Invisalign promotion. From the moment that I walked into Dr. Passes office, I felt at ease. The staff was welcoming, patient and informative. They walked me through the process and described exactly what was included with the Invisalign promotion. Dr. Passes really knows his stuff when it comes to Invisalign. I knew I was in great hands from the beginning. The staff was very accommodating with making appointments around my schedule. I would specifically like to recognize LaVanda, one of the dental assistants. She has a great attitude and a knack for making patients feel at ease. I just had my Invisalign taken off and could not be happier with my results. read more

I'm absolutely petrified of dentist's offices... Not anymore. This office is the absolute best, a vacation for your teeth! They are tremendously professional and their service is like none other. I highly recommend.. read more

Passes Dental Care - Teeth are clean as can be!!! :) - General Dentistry Near Me - Great Neck, New York

My boyfriend recommended Passes Dental Care and what a fantastic place! I went for the first time over the weekend and everyone was just super friendly and very attentive. They were very welcoming and want you to feel comfortable. I would recommend this place 100%! Can't wait to go back! read more

I hate the dentist... but Im coming around because of Dr. Passes. The whole staff is wonderful and there is a high standard of "customer service". Wonderful practice and I recommend it to anyone and everyone- especially if you have dental anxiety like me! read more

I have been a patient of Dr. Passes for four years now. The best dentist I have ever been to. He is honest and explains everything step by step of what is needed to be done. I have no pain whatever with any work that he does. The staff is so kind and always willing to help out. I recently started Invisalign earlier this year for six months and everything went well. I was lucky enough to have LaVanda, one of the dental assistants help me throughout the entire process and I could not have done it without her. She was encouraging and checked up on me to find out how I was doing with the Invisalign process. Highly recommend Passes Dental Care! read more

Everyone that works there is super nice. From the moment you walk inn they treat you with patience and care. Changed dentist a year and a half ago and i'm staying with Passes Dental from here on out. read more

We love Dr. Passes, Margie, Meena and Tiffany his wonderful receptionists, and Cara the dental hygienist, Lavonda his assistant plus all the other very gracious staff. Each visit feels like we're visiting good friends and you almost don't want to leave. They make it comfortable and as painless as possible. My whole family goes there now, thanks to an old friends recommendation. They have a beautiful, clean office with the latest and greatest equipment, plus they try to be reasonably priced. They're truly the best. read more

DR.PASSES and his ENTIRE STAFF are amazing .. when I say Amazing I mean from the minute you walk in the door to the minute you leave, they treat you like family. Actually they may treat you better than family.. lol in all seriousness. If you are afraid of the Dentist as I am, have no fear here.. you will not feel ANY pain. They have a unique technique to make you feel like you are on a cloud, and by the time you know it you are done. They accept my insurance which makes it more affordable. Let's face it what's more important - those new shoes or big screen TV or your health??? Go with your health and go to Passes Dental for the best care out there. By the way they have parking too. No wasting time looking for a spot. read more

Dr. Passes is AMAZING! The office is beautiful and the staff is very attentive. I received a nice gift on my first visit. They always have day planners and lip balm. They have a better selection of coffee than Starbucks. To top it off, they have soft chocolate chip cookies. Dr. Passes took great care of me and within an hour, I was out of the office. No waiting. No pain. Dr. Passes is one of the best dentists out there. I have another appointment next week for my cleaning and I know it will be just as great. I'm so glad to have found a knowledgeable dentist who takes great care of me. read more

Having worked at and visited numerous dental offices, I came to Dr. Passes office to find myself leaving... wanting to come back. As ironic as it may sound, let's be honest... nobody likes going to the dentist; however Dr. Passes and the staff do an exceptional job taking care of your oral health and keeping you on track. Dr. Passes and the staff do a lot of things right. What I means is: not only do they do their job in caring for your oral health, but starting from picking up the phone and ending with you taking your last steps out of the office, the staff at Dr. Passes office makes you feel as if you never left home. Cara, the hygienist does a very thorough and painless job when doing your routine cleaning. Lavanda and Sade, the assistants not only make you feel at home, but are there for you to hold your hand (literally) if you have dental phobia. Dr. Passes, the 'singing dentist' who specializes in caring for those with dental phobia does a great job keeping your mind off dentistry while in the chair. Whether it be the stories he's accumulated over the years from his experience, his singing, or his random outbursts of history knowledge, the visits at his office fly by. I have been to many offices where it feels as if your just a number waiting to be called to have dental work done. I have also been to offices where my oral health wasn't their number one priority but rather 'their pockets'. I'm glad I found Dr. Passes and their staff whom I've come to trust with my oral hygiene. I will be coming back for my frequent check ups as well as any work that's needed to be done. I will also be recommending and referring many of my friends and family. read more

Scam artist. He claimed I needed a tooth extraction due to a fractured tooth. Nonsense! I really needed an old root canal to be re-done. However, this scam doctor, Dr. Passes, tried to talk me into a tooth extraction , then have a tooth implant costing thousands of dollars. Avoid this scammer. Ultimately, I had the tooth extracted frivolously because I listened to this scam artist. I had the tooth extracted for nothing - the real issue was the old root canal needed to be re-done. This dentist, Dr, Passes, is a con artist who cares about one thing and one thing only: how much he can get you to pay. Yes, his staff is nice, and they are pleasant. However, don't get sucked-in - this doctor will tell you that you need work done - it's all nonsense. He's a professional con artist. Scroll down and read all the reviews. Yes, the staff is friendly - be careful with this doctor. read more

When someone is going through any tooth ordeal, everything can be a problem including where you decide to have the issue tended to. Being in the medical field it can be a challenge being satisfied as you know how great care should be . This office was such a pleasure! From answering the phone, making the appointment, facilitating the paperwork, walking through the doors of the office, during the office visit, afterwards...it goes on and on. EVERYONE was outstanding!! They all moved in sync professionally. The staff and Dr. Passes did not make you feel like the cash register, instead showed genuine concern to the matter at hand. Dr. Passes actually took his time to explaining exactly what my issue was and in respect to his abilities, referred my case to ensure a great outcome. I am so glad I was referred to this office by one of their staff members, Lavanda Fields. Because of her security in what her office offers, my anxiety was relieved and knew I could trust her referral. I am bringing my entire family to have their dental care done here at this state of the art facility. read more

I have died and gone to (dental) Heaven! Passes Dental Care is the REAL DEAL! Having suffered through years of incompetent (and painful) doctors, arrogant staff and an overall feeling of dread when it comes to all things dental, I have FINALLY found a group that not only is exceptionally talented but, dare I say - HUMANE?! From the 1st call on the eve of my initial appointment welcoming me to the practice (as a native New Yorker, I was skeptical!) to the warm welcome by the equally warm staff when I arrived, not to mention the offering of beverages during my short wait, right up to the extremely engaging, straightforward, honest and talented Dr. Harvey Passes....well, it doesn't get any better than this! As a former fashion/beauty executive with access to the best that Manhattan/NYC has to offer, I can honestly attest to the fact that the "best"in our Metropolis pale in comparison to Passes Dental close by in Great Neck. When considering dental options, do yourself a favor.....save time on rummaging through research of the best Dentists. You've got it all here. Thank you, Dr. Passes and Staff. You guys rock! ~Marieclaire~ read more

Wonderful people. They were extremely helpful to me as I was leaving on vacation the next day. I would recommend them to anyone And will be using them from now on. As far as the billing,I was informed of what it would cost prior to any work being done. The cost was competitive to any other dentist in the area. Great job guys and thank you !!!!! read more

Dr Passes has been my dentist for over a year now. To say i FEARED a dental visit is an understatement, deathly afraid is a much better term. After one visit i felt completely at ease. Every person on his staff is caring and they make you fell that its concierge dentistry, everything specifically tailored to your needs. Dr Passes himself is one in a million. I am specifically writing about yesterdays 3 hour visit, for a cleaning, checkup and the start of the process for veneers. I can honestly say that was the most relaxing, pain free visit ive ever had. RELAXING is the key word. I was so relaxed throughout i came home and took a nap. 10 STARS for DR. PASSES AND HIS STAFF read more

I have never written an online review, let alone one for a Dental practice. However, I have never before had a dentist like Dr. Passes of PASSES DENTAL CARE. My family and I found them almost by accident when we noticed their office on Northern Blvd (just south of Leonard's of Great Neck). In desperate need of a dentist, though dreading the unknown, I decided to take a 'leap of faith" and made an appointment. From our initial phone call, follow-up "welcome" call, thorough intake and evaluation, PASSES DENTAL already impressed. When we arrived (all 3 generations of my family), we were greeted by one nicer-than-the-next employee, all sincerely enthusiastic, warm and welcoming. Let's start with the PASSES DENTAL CARE waiting room. Never before had I been to a dental office that was comforting and calming, bright, tastefully decorated, immaculate and had a generous offering of bottled water, tea/coffee, even home-baked cookies (sugar free!). I felt like Dorothy in the Wizard of Oz when I turned to my dad and said: "we're not in Kansas anymore, Toto". Already PASSES DENTAL was an incredibly "different" (for the better) dental experience. Just as soon as we arrived with virtually no wait time, I was escorted into a bright, clean room, one of several (the office also handles pediatric dentistry and oral surgery) and was greeted by Dr. Passes and Margie, the office manager. You would think I was "family" by their warmth and appreciation for my business...and it was a genuine greeting, nothing fake about this place (other than the fireplace perhaps). Dr. Passes and his assistant proceeded to do a thorough evaluation, sharing the results of the x-rays with me to illustrate my dental issues, discussed options, course of treatment, timing and cost. At no point then or since (hence one year since first arriving at PASSES DENTAL) have my family members or I been treated in a lesser manner than on our initial visit. Whoever is tending to your teeth (Dr. Passes or one of his associates) tends to your overall wellness, listening to concerns of fear and pain, and addressing each issue in detail. Believe me, I had a lot of issues. The doctors, dental assistants and hygienist, scheduling, billing and reception all, maintain the highest level of professionalism while being incredibly attentive. Customer Service is obviously something PASSES DENTAL spends a great deal of time instilling in every member of the staff, as to date, I can find no downsides to this practice!? Personally, after years of avoiding the dentist out of fear and horrible past experiences, going to PASSES has been a pleasure. I have had extensive work (root canal, tooth pull, cavities, cleaning) and can honestly say for the first time in my life, I have no issue going to the dentist. In fact, (and this may sound like an infomercial but....) I actually enjoy going to PASSES DENTAL just to get so much attention from an incredible dentist (and staff), not to mention, serenaded by a doctor who also has an incredible and soothing singing voice! So there...I dare anyone to challenge my review because being in that chair will make a believer out of you too. But don't take my word for it alone, take a leap of faith if what your after is finding a dentist that is as experienced, thorough, fair (cost), caring, kind and considerate. Oh did I mention, Dr. Passes follows up with calls to his patients to check up, post procedure? Seriously, WHAT dental practice does all of that? read more

I came in with a crown with a side that had broken off. I was squeezed in early in the am, given fast-acting novocaine, and proceeded to receive the fastest crown I have ever received. Dr. Passes has a wonderful bedside manner, as well as being a fun storyteller. Between my doctor, the music, and the incredibly speedy service, I am not going anywhere else. read more

First visit: examination and x-rays - Dr. Tucci and Luanda (spelling?) Second visit: cleaning (by Sara) All highly professional, gentle, compassionate with a nervous patient. Up-to-the-minute equipment. VERY clean office. Sara wins the gold star for a full cleaning with no pain, no discomfort to speak of, and leaving me unafraid to return. Will recommend all of them to friends and colleagues. read more

My previous review was hidden because, I suspect the Dr. I reviewed objected to it. What is not fair is having an honest review dumped. It contained an accurate account of what I experienced. Not everyone is going to be happy. read more

I have no idea what the other review was about. After one visit I would be comfortable calling Dr. Passes by his first name. He performed two years worth of painless dentistry on my mouth. He offered incredibly affordable pricing options and discounts. I'm not an idiot, I shopped around. I wish the whole world was as courteous as his staff. His office could not be more technologically advanced. My smile is worth a million bucks. I would never go anywhere else. read more

Passes Dental is a beautiful facility with an exceptionally friendly staff. For those who fear dentists like myself, you are made to feel comfortable. BUT that is how you get talked into getting expensive work done. I won't go into detail of my experience, because it is too painful. Just know this...you will pay more than 4 times the amount other just as competent dentists will charge, I know this because I have since went for 2nd and 3rd opinions and both new dentists were blown away by how much I was charged. Dr. Passes is a salesman and a smooth talker. You are made to feel like he really cares...he doesn't. I was in the middle of having work done and haven't gone back. I have not received one phone call to see how I am. He has my $23,000, guess he doesn't have to be concerned anymore. His beautiful office and exam rooms, the gifts, the flowers they send you, are all paid by us overcharged patients. I have since went to a new dentist that is just as good, charged way less money, and doesn't try and talk you into getting work done you can't afford nor need. read more