Good mechanics, good prices. Fixed my DPF same day. its been good for few weeks now. Thanksread more

I gave a 78k deposit in Oct 2024 with the promise of my truck that i purchased from shae a 2019…read morepeterbuilt with 256k miles on it . he assured me that the conversion would only take 3 months . in March I paid a additional 40k since shae said my truck is weeks away from being done . it's now July 18th and I'm still waiting. lots of excuses can't keep a welder , I changed the bed up last minute even though he said if I chose it he had everything In stock . week after week excuses . so far I've gotten 2 pics of the truck and one of a bed thats only half way done . I've sent numerous messages and asked for pics of the truck , the motor , the tires , and work done, I have yet to get any . I'm worried that the motor is either swapped out or the gage is tampered with . buyer Beware so far it's over 10 months and not truck or pics . This truck better be exactly what is stated in my documents without any tampering . Shae I really gave you a chance to do right but you have shown you are not in business for the right reasons. I've lost a half of year of work @40k a month , plus insurance, rental spot, truck payments, etc . Also the tires on the truck looked weathered so all need to be new and replaced . I'm sure the batteries are also no good and need to be replaced . moral Of the story if you need your truck quick this is not the place to go . anyone reading this feel free to reach out to me if you had similar issues .

Even though I haven't bought from Jerome Sims yet, I've been following his work and I'm seriously…read moreimpressed. His professionalism, knowledge, and the way he treats his customers really stands out. He's always quick to respond, helpful, and never pushy--which I really appreciate. When the time is right, Jerome is definitely who I'm buying from. If you're in the market and want someone you can trust, he's the one to go to!

Mak Djahanshashi the branch manager at the Fontana location is a crook who falsified financial…read moredocuments to get a sale. Our deal was btw both the Fontana location and the Houston location where the truck was to be picked up. Mak, purposely falsely represented to Dakota Financial that we had secured insurance for the vehicle we were attempting to purchase, however we were unable to obtain insurance and he knew this. He bought a basic policy and submitted to Dakota Financing unbeknownst to us a policy that literally was good for only 30 days and only allowed you to drive it off the lot just so he could close the deal. We told him we were not moving forward as insurance couldn't be secured that was affordable and that would cover us long term. The finance company has been made aware of the fraudulent activity authorized by Mak and they immediately requested and have since received their funds back. Mak is refusing to refund $10K downpayment despite the agreement not being cancelled per their contract "b/c we decided to not move forward or found a better deal"; this was a deal that collapsed b/c we could not secure insurance to fulfill the terms of the finance company. We have made several attempts to recoup our money and the folks at the store are giving us the run around and ignore calls. When told that we are seeking legal representation and that the company will incur legal costs Mak texted and told us to call customer service for refund. To-date it's been a 2mos with no resolve. Mak ignored calls and the customer service manager Meagan, who he told us to call, has not resolved the matter after several attempts. She stated that she can't assist any further and apologized as she couldn't get any of the higher ups to take the call, that being Nazar Zadran who refuses to resolve the matter. It is my understanding that Diamond has changed the name of a few of its locations as Mak's location has been known to conduct shady business such as this. This is the 2nd review I am leaving and will be sure to post this on other platforms should this be ignored as well. Nazar the regional manager is just as guilty of the shady practices, to think they can keep 10K is absurd. Juan Navar a branch manager agreed and knew what Mak had done was shady and attempted to assist, just as Megan did but it was obvious that Nazar made it clear he was not refunding the money and that they were to no longer talk to us. Nazar and Mak are the bigger issues here. The contract they have in place goes against the Unfair Trade Practices Act/Consumer Protection Act/Deceptive Trade Practices Act. These people are crooks I would advise anyone not to do business with them and to read their reviews at all locations of similar occurrences. We will be getting an attorney.

scammers. They will take advantage of you. Bad business. Bad vehicles. Make sure you read the fine…read moreprint there is a reason they make it so easy to buy from them.

I highly recommend this dealership!They have good clean new model vehicles at a great price! David…read moreEscobar helped me and he was very kind patient and knowledgeable and may the car buying experience very fast and smooth I don't have a single complaint! The receptionist was kind and attentive as well I hope to be a long time customer give this place a try you won't be disappointed!

$12 convienece fee to make my monthly payment is absurd!!! That could be a extra $144 towards my…read moreloan ! Really considering refinancing with someone else. Should of reconsidered when they changed my percentage rate on me, after the approval stated one rate, and because I was such in a rush while at dealership didnt realize it till they sent over all finalized documents. But of course that part was on me for not catching it. Got suckered !

Ms MONICA assisted me with my banking needs. She is ALWAYS very professional, courteous, and…read morehelpful. Kudos to Wellby for having A+ members like MONICA on their team!