My name is Lillian Johnson, I just wanted to commend Manny for his courteous and compassionate…read moredemeanor as a Teller. I asked him to search some information and as always, he is very professional and helpful. Of course Monica is Awesome and very professional and courteous and friendly.

Every time I come here it takes more than 20 min to make a simple transaction. They have one teller…read moreand two other ladies in the back but somehow we still have to wait for ever.

GM will call you ignorant on the phone multiple times. They don't honor the warranty. Also don't…read moreget your plates to you in the legal time allowed. Stay away!!! Cars are crap!

Simply Fabulous! I am amazed by the print service if mechanics Jose was informative and speedy…read moreresponse to my vehicle and Management was so nice Gracias! Blessed and highly favored! Happy customer! Ms.Kirkwood Mitierra is Awesome!

This was a short visit, I came to get some forms notarized. It was a short wait and quickly…read moreserviced. I greatly appreciate NFCU for offering this service comp to their service members and their customer members. One of the Best banks I've experienced.

I am a veteran with a high income, an excellent credit history, and a credit score above 800. Navy…read moreFederal initially offered me a 72 month used auto loan at 5.39%. After communicating with a representative, another application was submitted, and I was offered 7.39%, a full two percentage points higher. I received no clear explanation for this substantial increase, even though my financial and credit profiles remain strong. I am also concerned that the second application may have resulted in another unnecessary hard inquiry on my credit report. I understand that advertised rates are listed as "as low as," but increasing my rate from Navy Federal's own previous offer of 5.39% to 7.39% without a meaningful explanation is extremely disappointing. As a veteran, I expected better treatment and service from Navy Federal. I declined the offer and chose to finance elsewhere. Based on this experience, I cannot recommend Navy Federal for an auto loan.

Excellent customer service!! I am impressed with the level of attention and care I received from…read morethe Fuqua location while trying to finance a car. The employees are very attentive to your needs, which is the definition of a credit union that prioritizes meaningful, personal interactions with its members. If you are looking for a local credit union in the Houston, TX area TexasBay is highly recommended.

Avoid them for auto loans. Impossible to pay. You have to call them once a month, 30 minute hold to…read morepay them. Get the heck out of here!

I negotiated an out-the-door price of $41,250 on a 2024 Mustang GT Premium. After we agreed on the…read morenumbers, I was told that if I financed the vehicle instead of paying cash, the price would increase to $44,500, along with a 15% interest rate. What concerned me most was the lack of transparency. The numbers changed significantly from what had originally been discussed, and I also noticed over $1,000 in additional taxes/fees that I could not get a clear explanation for. I understand that my credit score is not perfect and that lenders may charge higher interest rates. However, changing the vehicle price based on financing and presenting numbers that did not match our previous agreement left me uncomfortable with the transaction. I chose not to purchase the vehicle because I did not feel confident that the final deal was being presented clearly and transparently. Buyers should carefully review every line of the paperwork and ask questions before signing. Update: The vehicle also had a salvage title and flood history, which made transparency even more important during the financing process.

BIG WARNING FOR ANYONE THINKING ABOUT BUYING A CAR HERE…read more Yeah, they'll tell you the cars have flood titles or rebuilt titles -- they don't hide that part. But the way they spin it is wild. They hype it up like the "high-quality inspection" magically brings the value back to normal. They talk fast, use fancy dealership words, and try to make you believe the car is worth clean-title money just because it looks good. But here's the truth: A bad title is a bad title. Flood. Rebuilt. Mileage rolled back. Once that's on the history, it's staying there forever. You'll never get your money back. You'll never resell it for what you think it's worth. And you'll always be stuck explaining that title issue to the next person -- if you can even find a buyer. These cars look amazing -- I'll give them that. They shine like brand-new, and that's what almost gets you. In the heat of the moment, with all that shine and excitement, it's easy to forget what you're really buying. But let's be honest: Pretty garbage is still garbage. Some of these cars have water damage you can't see. Some have rebuilt titles from who-knows-what. And the worst of all -- rolled-back mileage. That right there is an automatic NO. Unless you just got money to throw away, I'm telling everyone: Stay away. Go look if you want. Admire the beauty from a distance. But don't pull out your wallet. The salespeople are inexperienced, talk in circles, and try to distract you with shiny paint and smooth phrases -- but when it comes down to honesty, straight answers, and real value? Bottom line: NO. You've been warned.

Muy Buena experience good service I will comeback to same store for more…read more Herminia and Francis were great!

francis and herminia you're the best thank you great service and helped us out with the entire…read moreprocess from start to finish! Thank yo, guys!

Very very unprofessional and unorganized I wouldn't recommend this bank to anyone someone card and…read moreI'm still waiting for my money to be refunded after the case was closed stay away . I will be closing my account

Have had this bank for over 15 years. Recently (the past year or so) it has all went to hell and a…read morehand basket. I am closing all my accounts with them including checking, savings, credit card, and loans. I have had issues with my cards just not working and having to get 4 new cards in one year and friendly but entirely unhelpful support. My last straw was finally their lack of help after being a loyal and good standing customer of theirs for so long when I fell on some hard times. They were the only bank that was absolutely unwilling to help me during my time of hardship, while all other credit/loan companies went over and beyond. They have always taken all the money that they can as soon as they could and charged abundant penalties with no remorse. While they were not obligated to help me, given our history and that everyone else was happy to do so, I will not be back in the future as I begin to grow my family and business and would like to know that my bank is more friendly and supportive in the future. I have banked with capital one for almost as long via their credit line and have had nothing but good reviews, no fees, better support (both over the phone and virtually), better interest rates, more forgiveness and ability to work with me in pursuing my financial goals and obligations. I have now opened my debit and savings with them, and will not be back here.

Location: off feeder Staff: super nice and friendly. I was…read moregreeted al with a great smile although it was five minutes to close. Wait time: less than 5 minutes @3 people in front. Parking: plenty Location overall felt pretty safe, they have a security guard. Looks like AC went out in building and had temporary. Regardless the craziness they were all very nice and had smiles on their face while doing transactions.

Dear Chase, As a…read morestock holder and customer, please stop intentionally neglecting this Chase Bank location. The hard working people on this side of Houston deserve a bank that's not falling a part. The hard working Chase employees deserve a building that has a working AC. (HVAC System) It was a warm humid 78-80 degrees at best. I'm going to start posting photos of the interior and exterior of this Chase Building to intentionally hold Chase Leadership accountable. Chase employees all over Houston, deserve to see the dirty conditions their co-workers work in. Stained carpet, broken counter tops, missing ceiling tiles, stained exterior walls, faded painted trim, etc. Do the right thing. Treat this Chase Bank like you would a Chase Bank in Tanglewood or River Oaks. This would never be allowed for the Houstonians on that side of town.

This is my second posting in the last few weeks…read more I am continuing to have charges blocked on my accounts that are normal charges.--I don't get it--i have a history they could check--but they do not--instead they block--and block so much--that i got confused and declined accidently. Now they are requiring a new card--what a freaking mess. THere has got to be a better bank. Update--a lovely woman at the main number--reactivated without canceling. I changed my numbers based on her amazing service.

From the owner: The best federal credit union in Pasadena (North), Wellby Financial, has provided free checking…read moreaccounts, high-yield saving options, competitive loan rates, and affordable mortgage financing to help people prosper. Wellby was originally established in 1961 to serve the employees and families of Johnson Space Center. We have grown into one of the largest credit unions in Houston, serving more than 132,000 members with 22 branch locations and more than $2 billion in assets. As a people-first not-for-profit organization, Wellby is open to all who live, work, worship, or attend school in the Greater Houston Metro or Galveston area. Federally insured by NCUA. Equal Housing Lender. Equal Opportunity Employer.