I entered into a contract with Truxas Sales, Inc. in February 2025 for a custom-built 2022…read morePeterbilt 579 dump truck. The contract estimated completion in approximately three months. The project ultimately took over a year to complete. The truck appears to have been built largely according to the specifications I ordered, and Truxas provided a $5,000 discount due to the delays. However, my biggest concern has been communication and follow-through. After making the final payment in full on June 10, 2026, I expected to promptly receive the original signed title and a scheduled delivery date. As of the date of this review, I have not received the title, a tracking number for the title, or transportation scheduling information. For a transaction involving more than $150,000, timely communication, title transfer, and delivery coordination are extremely important. I hope this matter is resolved quickly, but my experience has been frustrating due to the lengthy delays and lack of clear communication after final payment. I will update this review if and when the title is received and delivery is completed.

BUYER BEWARE. Run as far away from this business and its owner, Shay Struthers, as possible. Paid…read more25k up-front for a 30-day dump bed installation involving a bed that was already fabricated and in stock. Had to file a lawsuit at 104 days after a month of being ghosted and the truck still unfinished due to "waiting on parts" I could have gotten myself in 24 hours. Dishonest representations, fraudulent claims, payment for services never rendered, and zero communication. Doing business with this individual is a huge risk. One star is one too many. The boy belongs behind bars.

Even though I haven't bought from Jerome Sims yet, I've been following his work and I'm seriously…read moreimpressed. His professionalism, knowledge, and the way he treats his customers really stands out. He's always quick to respond, helpful, and never pushy--which I really appreciate. When the time is right, Jerome is definitely who I'm buying from. If you're in the market and want someone you can trust, he's the one to go to!

Mak Djahanshashi the branch manager at the Fontana location is a crook who falsified financial…read moredocuments to get a sale. Our deal was btw both the Fontana location and the Houston location where the truck was to be picked up. Mak, purposely falsely represented to Dakota Financial that we had secured insurance for the vehicle we were attempting to purchase, however we were unable to obtain insurance and he knew this. He bought a basic policy and submitted to Dakota Financing unbeknownst to us a policy that literally was good for only 30 days and only allowed you to drive it off the lot just so he could close the deal. We told him we were not moving forward as insurance couldn't be secured that was affordable and that would cover us long term. The finance company has been made aware of the fraudulent activity authorized by Mak and they immediately requested and have since received their funds back. Mak is refusing to refund $10K downpayment despite the agreement not being cancelled per their contract "b/c we decided to not move forward or found a better deal"; this was a deal that collapsed b/c we could not secure insurance to fulfill the terms of the finance company. We have made several attempts to recoup our money and the folks at the store are giving us the run around and ignore calls. When told that we are seeking legal representation and that the company will incur legal costs Mak texted and told us to call customer service for refund. To-date it's been a 2mos with no resolve. Mak ignored calls and the customer service manager Meagan, who he told us to call, has not resolved the matter after several attempts. She stated that she can't assist any further and apologized as she couldn't get any of the higher ups to take the call, that being Nazar Zadran who refuses to resolve the matter. It is my understanding that Diamond has changed the name of a few of its locations as Mak's location has been known to conduct shady business such as this. This is the 2nd review I am leaving and will be sure to post this on other platforms should this be ignored as well. Nazar the regional manager is just as guilty of the shady practices, to think they can keep 10K is absurd. Juan Navar a branch manager agreed and knew what Mak had done was shady and attempted to assist, just as Megan did but it was obvious that Nazar made it clear he was not refunding the money and that they were to no longer talk to us. Nazar and Mak are the bigger issues here. The contract they have in place goes against the Unfair Trade Practices Act/Consumer Protection Act/Deceptive Trade Practices Act. These people are crooks I would advise anyone not to do business with them and to read their reviews at all locations of similar occurrences. We will be getting an attorney.

scammers. They will take advantage of you. Bad business. Bad vehicles. Make sure you read the fine…read moreprint there is a reason they make it so easy to buy from them.

I highly recommend this dealership!They have good clean new model vehicles at a great price! David…read moreEscobar helped me and he was very kind patient and knowledgeable and may the car buying experience very fast and smooth I don't have a single complaint! The receptionist was kind and attentive as well I hope to be a long time customer give this place a try you won't be disappointed!

My name is Lillian Johnson, I just wanted to commend Manny for his courteous and compassionate…read moredemeanor as a Teller. I asked him to search some information and as always, he is very professional and helpful. Of course Monica is Awesome and very professional and courteous and friendly.

Every time I come here it takes more than 20 min to make a simple transaction. They have one teller…read moreand two other ladies in the back but somehow we still have to wait for ever.