I used It's A Wrap this year for my husband's birthday. We had just relocated to Springfield and he…read morestarted a new job. While browsing for a gift to have sent to his office I found out that It's a Wrap offered singing telegrams! I decided to call on the phone and spoke with Lisa. She was so friendly and took the time to answer all of my questions. The morning of his birthday a giant pink bunny arrived with a balloon bouquet and my custom card: "Unlike an Edible Arrangement that is gone in a day - the embarrassment from this delivery will last a lifetime! Xo" His co-workers all had a great laugh and my husband was a great sport about it. Highly recommend!

We used It's a Wrap to send a gift basket from our corporate offices to an employee's family in IL…read more We were sending the basket from out of state and wanted to make sure it was a gourmet basket with quality items. We found the company on the internet and called and spoke with Lisa. Simply stated, it was a delightful experience from start to finish. Lisa communicated with us throughout the entire process, emailed to confirm delivery and let us know the exact items that were in the basket. The basket was filled with delicious gourmet items and was beautifully presented. Our employee's family absolutely loved it! Working with Lisa was a wonderful experience and we highly recommend her!

I worked with this company for my bachelor party. They communicated well, had a fair price, good…read moreselection of items, delivered and picked up equipment on time. They took a lot of work off of my hands and they were worth every penny for making my day run smooth and look great.

Pricey, but darling items. Sales staff well trained and friendly. They carry fun items.read more

Sara is the sweetest as is her shop! You'll be sure to find the perfect most unique gift - I got…read morethe cutest chalkboard cheese plate as a house warming gift!:) They have great party supplies- that I can't wait to shop when my LO's 2nd Bday comes around. I have also purchased a lollacup for my little one- the weighted straw is great and it has removable "wings" aka handles to easily fit into the diaper bag! Be sure to also check out my Little Pumpkin Bows!:) Sara has been a dream to work with and I'm so honored to sell them in her beautiful shop!:)

Koldaire, oh how you have helped me out in a jam or two. If you run out of restaurant equipment,…read morehere's your place. Need a tray for a party and only want one? COME here. Want to buy one of the heavy duty rated cookie scoops- here you go. It's not too much to look at from the outside, but they have pretty much anything you can ask for inside...and if you don't see it, they will order it for you! 4 stars? Yes- their prices are a little steep. And they are only open during the week until 4.

I found almost everything I needed but when I got to the check out line, and asked to buy 12…read moreinflated balloons, I was told they were out of helium. This would be nothing more than a nuisance (Schnucks or Dollar Store will inflate for you for a few) if it wasn't the same thing I heard well over 3 months ago! When I got to Schnucks I was told they think Party City has not had helium for months. I know it's been at least 3 months. Seriously? You sell party items which included INFLATED BALLOONS! No idea how this doesn't get corrected but it needs to.

Bought candy wraps and looked at costumes for halloween before…read more They have a big selection and size variety

The party's over here! Balloons, steamers, and decorations of all colors deck the halls of this…read morestore. You can find nearly anything from 25 cent mustaches and candy to fifty dollar costumes for Halloween. They change certain aisles according to season and have recently gone to winter holiday. I say holiday because while they have tons of winter and Chrismas decorations, they seem to have conveniently left those celebrating Kwanzaa and Chanukah out in the cold ... brrrrrrr... The other aisles are arranged according to party color and theme - yes! You go there telling yourself that you are going to plan a super super bowl party and you head directly to the sports party decorations aisle to find table cloths, plastic bowls, streamers, colored chocolates, paper cups, and so much more! Party City in Bloomington, IL earns an A for fun, but a D- for multicultural/ethnic party support.

I see that the reviews are not good for this store. However, I feel the need to share my recent…read moreexperience, which didn't start out so great, but ended with excellent service. I placed an order online for a big balloon bouquet to surprise my son for his 21st birthday. The next day, I got an email stating half the order was canceled because some items were not in stock. I called and left a message for them to call me so I could change the order. Later that day, someone from the store called my son & asked what balloons he wanted. My son then called me - the surprise was blown! I talked to the manager, Susan, and she apologized profusely and went out of her way to make it right, even adding extra touches to the bouquet! It was delivered right on time - I think she even delivered it herself - and it looked great! Now that's just good customer service! I would suggest you give this store another chance, as maybe they changed management because Susan really stepped up to the plate!