I recently ordered balloons from Party Out the Box in Conyers, and they truly exceeded my expectations. The arrangements were even more stunning in person -- vibrant, elegant, and beautifully crafted. They delivered them to the venue on time and even set them up with such care and creativity that it instantly elevated the entire space. This is my third time using the balloon service for an event and I always return to them. I've never been disappointed. Their quality of service, high standards and attention to detail makes the process effortless from start to finish. If you're looking for a party supply store or balloon service that offers both reliability and excellence, this is the one I'd highly recommend. read more

I love that this is a locally owned party store. I tried to complete the order over the phone, but they said I would have to come in and pick out everything. I had to call on a family member for help because I do not reside in town. That was a bit of an inconvenience, but nevertheless, my family member went into the store, picked out what we wanted, and got everything reserved. The total with the pictured balloons and delivery, which is an additional $25, was $64 and some change. If in town again, I would support them because they are a local business. read more

Party Out The Box - Party Supplies Near Me - Conyers, Georgia

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Very disappointing experience. Many items were locked behind glass, which was frustrating, but the staff interaction made it worse. When I asked why so many items were locked up, I was told it was because "people steal everything," which felt offensive and generalized. After that, an employee followed me around the store and joked about "keeping an eye" on me after I questioned whether they thought I would steal. I did not find it funny at all -- it felt rude and uncomfortable. When the manager/owner's daughter came over, quick sorry you don't like it, only justification. I understand protecting inventory, but customer service still matters. Target and Walmart lock stuff up so do we. I said well I'll just leave a review so people are aware. She yell, AND WE STILL NOT UNLOCKING IT!! Unfortunately, because I had an event the next day, I still made my purchase, but I will not be returning. Staples have party city inside store. read more

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Some folks have unreasonable expectations and will never see their flaws. I always choose Party Out The Box to place my special orders for my parties. I appreciate that they always ask and clarify my requests to make sure they get it right. They take their time to work with customers and this causes a longer wait but when they finally get to my request, they do not rush met. This store is waaaay than Party City! Party City did not carry the quality of items I like. Good luck trying to find a better party store. Let us know how that works for you. read more

Found this local gem looking for a party balloons for a birthday. The staff was so friendly and helpful and the store had a huge variety. The cashier that helped me also created a pretty arrangement AND added in several touches. It was such a pleasant experience and you can tell they take pride and have a passion for customer service. Will return again and again! read more

Party Out The Box - Party Supplies Near Me - Conyers, Georgia

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This is a phenomenal party store!!!!! They have everything under the sun and they are extremely helpful!!!! Ms. Stephanie is amazing. Truly and angel. So helpful to her coworkers and her customers. I'm so glad I found this place!!!! I will be doing all my party needs at this store moving forward. read more

Very helpful in a "beyond expectations" way. Gave us good information on our balloon order and worked to give us the best press. read more

It's black owned so that's why o tried to give them a chance over party city. Huge mistake!! I went in the store on Friday, August 2 to speak to them about blowing Up some balloons that I purchased on Amazon for my baby shower. I got a price and I told them I will bring the balloons on Saturday, August 3 and I would need them on Sunday, August 4 for my baby shower. The woman told me they open at noon on Sunday and my balloons will be ready at 12:15 PM. My friend arrived around 12:15 PM and the balloons were not ready. Mind you I pre-paid for these balloons on Saturday so that was Sunday they will be ready for pick up. They were not ready until about 12:45 PM. So if you need something done on time just go to party city and don't waste your time. read more

Associates go above and beyond with customer service and satisfaction. Upon entry I was greeted and offered help. Being the novice that I am, I told them what I was looking for and they helped beyond necessary. Another plus in my book is they're locally owned and operated! read more

Came to the store was the only one in the store, ask for 5 balloons and was made to wait while they stand there talk back and forth with each other and blow up balloons for a order that was not in the store. If I could give zero stars I would. I understand filling your order, but I don't understand making a in face costumer wait, when all was ordered was 5 balloons. I will never ever use this place again. And I am always need these types of orders, I see now why this store is always empty. read more

I didn't even know this place existed and thanks to yelp this is my new one-stop party shop! POTB had everything I needed and the staffers were very helpful with my candy and balloon questions. The best part of my experience? The prices! I purchased a few too many items and when I went for returns I was very surprised to be asked, "How was your event?"! How thoughtful and sweet, in my opinion. Based on my experience, I would recommend this business! read more

Great store!!!!! I've worked there and we're like a family. We try to resolve any mistakes and keep a happy healthy environment !!! Would recommend coming if you need balloon services or even baking material!!! You will be welcomed with open arms!!!! read more

This place is awesome!!! They have what you need for all your celebration decoration needs. This is better than Party City because of the personal element added to their customer service. They will definitely ask you what you need and help you find it. This has replaced Party City for us. read more