I put in an online order for balloons at this location. I walked in and was greeted by Carson, who asked the name of my order. He quickly returned with all of my balloons. Carson noticed that one of the balloons busted and he offered to replace it before I left, he was so nice, and for him to be so young, his customer service was very impressive. read more

I really like this party city,. It's conveniently located near everything and it's not too crowded and the employees there are nice and friendly! I went it found what I was looking for without the hassle of being bothered or running into someone because it was so crowded! Check out was smooth and easy! So if you're looking for a place to purchase your next party supplies don't overlook E Washington Street party city read more

I bought my 9 year old daughter a costume from Party City for I believe my husband said it was $29.99, & I went to put it on her, plenty big enough, but the zipper is OFF the track!! I tried many times to fix it, & we eventually had to tape it closed:( I've never had such a bad costume fail, and I've raised 4 boys who all went trick or treating until they became too old to go. My daughter was very upset, but luckily it was so cold, she had to keep her coat buttoned up all night, no thanks to the crappy costume from an over priced & under staffed store! read more

Party City - This is what it should look like, IF the zipper wasn't broken off the track, instead it was open from crotch to the neck before we taped it! - Party Supplies Near Me - Indianapolis, Indiana

Found everything I needed for my daughters 18th birthday. Royal blue, gold, and black party decorations were in abundance. This location has an overwhelming amount of balloon options. I suggest looking online beforehand or you may suffer from decision paralysis..the options are endless. The employees were friendly and helpful. They didn't have the number balloons in the color I wanted BUT they did have my 2nd and 3rd option!! read more

So. Party City, eh? You'll notice I added a photo to this place -- it's a bit unorthodox for a biz photo... it's me, with a giant red bow tie. Here's why that happened: This is Party City and I would like to cordially invite the entire Party City staff to realize they work in a place called *party* *city.* Thus, let's party -- somuchso it's party city. OK, OK... I know what you're thinking right now: "look, they're young, they *have* to work there and they *have* to see all these people buying party gear and they can't party. BUT THEY CAN! And you will, right? Right! I've worked the worst of the worst retail jobs in my life and I partied, and I wasn't even at a workplace known as Party City. Maybe just a little groucho marx nose & glasses then? Or... try the Pee Wee Herman suit on for size... ? "Boss, look, I'mah walkin' model for this thing!" Every time I go here I. Am. Bummmmmmmmmmed. It's a thirty minute drive from my house... I always do it last minute so I can't stop at the wonders of the East Side... and every time I walk in the door: buuuuuuuuuuuuummed look on the faces of the employees. I mean super bummed. Like "Gah! Spencer's just closed!" bummed. I'm the type to ask for help first, rather than wander. "Red bow ties?" "well, no... but we have silver." "welll... hmmm... Christmas section?" "yeah, there" (point finger but not moving feet). Boom! Giant red bows... meaning... red bow ties... I grabbed the biggest one I could find, put it to my chest, looked at the worker, gave her an "ehhhh?" Nothing. See photo: Party City. read more

Party City - Party Supplies Near Me - Indianapolis, Indiana

DO NOT WASTE YOUR TIME. The customer service is awful. Every. Single. Time. I've gotten balloons for a birthday party here a couple of times. The first time I wasn't in a hurry so I just went the day of and had them put everything together. I waited forever for my balloons (I expected this for not having called/ordered ahead) and everyone behind the counter was rude and acted inconvenienced to be helping customers. This most recent time I ordered them days ahead of time to pick up the day of the party. I still waited forever to be helped and when they handed me the balloons, it was missing two. They acted like I was making it up even as I showed them the receipt for what was supposed to be included. Someone finally was going to grab the ones I was missing, but said after she helped everyone else. Excuse me? I ordered ahead, you're fixing YOUR OWN MISTAKE and I still have to wait like I never called ahead. When she finally threw the missing balloons at me she huffed and puffed and ignored me when I said thank you. Again, rude and inconvenienced by the customers. Fast forward to decorating with the balloons... the strings weren't tight on any of them and one of them came untied while I was decorating. So it was gone. I checked the rest of the strings after that and all of them were loose and coming untied. I've learned my lesson and will not be doing any business with this location again. I'll use another party supply store or travel for a different Party City. If you want to be treated courteously and get the product you're expecting/paying for, this is not the place for you. read more

Good choices for kids costumes abound here. If this store doesn't have it they'll call the other locations for inventory. Good customer service. I've always found prices here to be a bit above average. Some choices can be hard to find elswewhere. I just don't think 20 dollars for a wig is worthwhile. Some of the theater makeup, latex and such, can be a good deal. read more

So I usually don't write reviews, but I've been here twice and my visits were so unpleasant I figured this was the least I could do. My first visit, I bought just a few things. One checkout line open, long line. The checkout lady asked for my phone number. I don't want any calls from party city, so I told her that I would rather not give my number. She very rudely let me know that if I gave my phone number and I needed to return anything, it would be easier. That's okay, I'll keep my receipt. Next visit, I needed to return two things and I was planning on buying lots of things for my daughter's birthday party. There was one register open with a long line and one lady behind another counter with no line. I walked up to her and she told me that I needed to go to the other line, she wasn't open. When I got to the front of the line, I was told that I was in the wrong line. So when I finally made it to the right line and found someone that would help me, she asked me for my phone number. I told her that I didn't give my number when I bought the items. I was told that I had to give her my number to return the items. I had my receipt but I forgot the credit card that I bought the items with (I guess this is my fault) so I was unable to return the items. So I found lots of things for the birthday party, including balloons. There was a man standing at the balloon counter fixing the cash register. I waited for about ten minutes, without him asking to help me before I finally asked him if he could air up my balloons. He did it, but made me feel like I was bothering him. Went to check out and waited in line forever again. I spent $70. I feel like if I'm going to spend that much money somewhere, the employees could at least smile at me and pretend to be friendly. Both times I went everyone that worked there was so rude and seemed to have better things to do than help me. I agree with the last review, I don't understand why the employees are so unfriendly in a place that is called Party City. read more

Party City, what a great place! Have good prices on Morphsuits and for you Anons out there Guy Fawkes masks are only 8 bucks! The workers are friendly and I saw one dancing- I kid you not - to Gangnam Style. Fun place, 10/10 read more

This is my first review ever but hope to save someone else from the stress. The customer service is here is ridiculous. I spent one hour with my 6 yr old trying to find a costume that they had in stock- you give the associate a number and wait 10 -15 min to find out if they have it. It was her 4th choice but it was late so I decided to buy it. After another 20 minutes we still couldn't get into the dressing room and took the advice of one of the sales associates that it should fit. Spent $40 and went home to try on the outfit - it was way too big and missing some of the accessories . Went back the next morning and after waiting in line forever (only one cashier does returns) I was rudely told there were no returns after Oct 25th and that it was on my receipt somewhere. There was no sign saying this and the cashier didn't mention it when I paid for it. I am sure they could have easily sold it to someone who could use it as it was supposedly the last one in stock. I am out $40 but it will be the last trip to Party City for me and my family and friends who couldn't believe they wouldn't take a return 3 days before Halloween. I am sure Party City will lose much more than that in the long run, We have spent several hundred dollars there in party supplies. Don't think any of us will miss the horrible customer service and long lines to pay inflated prices for party stuff - kinda takes the fun out of the party idea. read more