#ThankYouThursday2021 Party City really came through today! My daughter is turning ten and with the world as it is, we are not having a party this year. On a whim I ordered a unicorn balloon bouquet and themed plates/napkins/cups this morning for delivery. They delivered right on time this afternoon and look beautiful! My daughter was over the moon excited!! read more

I came in to shop at Party City and left not long after not finding what I came in to shop for (Squishmallows Plush) I left the parking lot in hopes to go to Walmart right around the corner to get my grocery shopping done before headed home to get my children to bed. 4 police officers pulled me over (like I was El freakin Chapo) saying I shoplifted a plush from Party City. The manager told the police I stole my own purse! Which is a custom made plush purse. Clearly not any product that store has anything remotely resembling my custom bag/purse. My children were traumatized and I was harassed (for an hour or more, standing in the rain) over something I didn't do at all. They took photos of me and humiliated me in public over something I didn't do! The manager (Christie Brown) of Party City was completely wrong and ruined my wedding anniversary! I cannot believe this happened to me and I honestly pray this never happens to another customer. I cannot believe she would put false allegations on someone not knowing if they stole anything or not. A manager should know what the products in THEIR store look like. Especially when the plush section isn't but about 3 feet wide and there's only ONE Squishmallows style that's even sold in that store (which is blue, my purse is PINK) it's clearly a custom made bag! I can't help but to think, would she have called the police on a child who's got their comfort plush walking out of the store? This was completely uncalled for & I'm still highly upset about this. My children are still distraught!! it's bad enough the store is trashy and run down. Now you have a manager itching to call the police on customers! Make sure you don't carry any of your own stuff in the store that would make them think you stole it, or you'll be in the same boat as me. I thought it was the managers job to KNOW what products are sold in their store? Or maybe she's just a dimwit who sits on the clock to get paid to do NOTHING. read more

Party City - A custom bigfoot Squishmallow bag that I was accused of stealing even though it's MY PURSE - Party Supplies Near Me - Colonial Heights, Virginia

This Party City supports the advancement of educational success in the K-12 community. This Party City supported my Parental Empowerment Forum by contributing and delivering Christmas balloons to the Petersburg Library on December 17, 2023. We need more businesses like this one! read more

Party City is one of my least favorite places to go, but sometimes it is a necessary evil. I needed balloons and decorations for my kids' birthday and its the best one stop shop. This location is pretty well organized and the staff is super helpful. I will say that the cost of balloons is ridiculous. If you're getting plain latex it isn't too bad about $1.29 per balloon. The larger design balloons can be $15 and more. But you can't put a price on birthday joy. read more

Lacking friendly professionalism from some staff. Simply called to inquire about ordering and the lady's tone reeked of annoyance. Do better! read more

I have never left a negative review, until today. I downloaded this app just to express how disorganized this store is. I ordered balloons yesterday to be ready by 5pm today, knowing it would give them ample time to complete my order since I wouldn't be in until about 6pm. I arrived at the store at 6:30 expecting to grab my prepaid order and leave. After waiting in line for 30 minutes, literally 30 minutes, no one could find my order. I showed them my email confirmation and they still had no idea what I was talking about. These were also the slowest moving people I have ever met. After now 40 minutes of the most irritating encounter, we took the refund and left, making us very late to our party. Sad to see because I've never had a bad experience at party city until today. Pick a different location and spare yourself the frustration. read more

It's one of the biggest party city locations I've ever been to. With that being said I was expecting a little more variety. They had the usual party city items though with some reasonable prices on some items. I had mixed feelings about the employees here. Some of them were nice, but those that were restocking could have been nicer. A few of them were kind of blocking the aisles and when I said excuse me one lady didn't bother to move at all, while the other moved her cart s little bit and I still had to squeeze through. They are great for seasonal items though. read more

Was suppose to open at 9:30 am was at the door at 9:45, doors locked. Called and was told they couldn't open bc second associate wasn't at the store yet. No approximate time given as to when they would open. Waited until about 10 still no one in sight so we left. Looks like they need reliable staff. read more