Awful company.called out for a boiler service, bloke turned up and literally dusted the boiler and charged me £90 for the job! he said it would have been £75 if i'd paid cash (he would minus the VAT which is not even legal, and they never told me to pay cash on the phone). I said the hot water had been a bit sporadic and he said he could repair it by replacing a part, he got some other bloke from the company to call me up and give me the hard sell saying the supplier only had one of the relevant parts left in stock and they would fit it for the grand sum of £390!!! I said no thanks and sent them packing. got a nice trustworthy plumber out who charged me a minimal callout fee to diagnose the problem and told me to call National Grid who came out and fixed the problem for FREE, replacing one of the pipes. So glad I only lost £90 to these rip off merchants. could have been £390. When i called them to complain they were rude and unhelpful.
PLEASE DO NOT USE THESE PLUMBERS. read more