i have gone to this ortho since late elementary school and i am currently out of college and still…read moreLOVE it! they did my invisalign, permanent retainer, and removable retainer. everything was done with great professional care as well as incredibly friendly and caring interactions. such a clean and bright office as well-- always happy to come to the orthodontist because they are so great!

Treatment plan for daughter was much shorter than my first orthodontist and do not require a…read moreheadgear. They were quick and efficient and customer service is nice.

I selected Oak Park Dentistry specifically because they advertise themselves as a pediatric-only…read morepractice, and I expected a high level of patience, child-centered communication, and transparency. Unfortunately, our experience fell well short of that standard. I initially scheduled my 6-year-old son for a cleaning and evaluation of a problematic tooth that likely required removal. The dental technician we encountered was kind and professional, and I appreciated that the practice focuses solely on children. However, my very first interaction with the office--during the scheduling phone call--was unpleasant. The front desk staff came across as curt and dismissive, and it felt unnecessarily difficult to secure an appointment. This already raised some concern. On the treatment day, my son became anxious when staff attempted to tape a VR headset onto his nitrous oxide mask. We then waited approximately 25-30 minutes for the dentist to enter the room while my child sat in the chair wearing the mask. By the time the dentist arrived, he was understandably restless. My son tolerated the lidocaine injections without resistance, but became uncomfortable once a mouth prop was inserted to hold his mouth open. At that point, I expected calm explanations and reassurance directed toward a young child. Instead, communication felt abrupt and procedural, with little effort to slow down or explain what was happening in a developmentally appropriate way. Within a minute of my son becoming tearful, Dr. Alami stopped and informed me that he would not proceed with any treatment if there was any resistance. I was told that because nitrous oxide and lidocaine "did not work," IV sedation was now required and that oral sedation was not recommended or worth attempting. Dr. Alami explained that based on his 20 years of experience, if nitrous fails, oral sedation will as well. What troubled me most was what appeared to be a zero-tolerance philosophy for normal childhood anxiety. My son is not a difficult patient--he responds extremely well when providers take time to explain procedures and allow him to move at a reasonable pace. Expecting a 6-year-old to exhibit no hesitation during dental treatment is unrealistic, particularly in a pediatric specialty practice. If this is the office's standard approach, it should have been clearly disclosed during the initial visit or before beginning nitrous oxide and administering injections. Subjecting a child to that process only to immediately discontinue treatment was upsetting and unnecessary. I was then referred to the front desk to review financial arrangements. I carry Delta Dental PPO, and was informed that Dr. Alami is the only provider in the practice contracted with that plan. For any IV sedation, Oak Park Dentistry requires full payment for the dental treatment on the day of service, with reimbursement from insurance to follow weeks later. I was quoted $1,430 for one extraction (with space maintainer) and several composite fillings. Additionally, the anesthesiologist--who is not affiliated with their office--requires payment in full at $750 per hour. I was advised the procedure could take approximately 1.5 hours, totaling an estimated $1,125 or more, plus a deposit simply to schedule the appointment (quote is solely for anesthesia). Taken together, the handling of my son's anxiety, the communication style, and the substantial upfront financial requirements led me to decline further treatment. I sought care at another pediatric dental office one week later, and the experience could not have been more different. From the front desk staff to the providers, everything was calm, communicative, and genuinely child-focused. Most importantly, my son responded extremely well and completed treatment without issue--confirming for me that the approach taken here was not the only option. While the technician we worked with was courteous, this practice was not the right fit for our family, and I would strongly encourage parents to ask detailed questions about sedation philosophy, behavioral expectations, and financial policies before proceeding.

While we have been taking our kids here for years and love the hygienists and doctors, some of the…read morefront desk staff need a course on customer service 101!! This is what really makes it for people to be comfortable with giving them the business. It all starts with being kind and accommodating. Do better staff!!

Soul Orthodontist in Simi Valley is truly ahead of its time! From the moment you walk in, the…read moremodern, upscale amenities, combined with a spotless, friendly, and inviting atmosphere, make for an exceptional experience. Their use of futuristic technology is evident and impressive. Dr. Albert is, without a doubt, the most knowledgeable orthodontist my family and I have ever had the pleasure of working with. We've dealt with many orthodontists in the past, and some of the diagnoses we received were beyond ridiculous - from being told we'd need teeth removed to another suggesting jaw surgery! We could have put ourselves in a truly bad situation. Something told me to wait on a decision, and we are so incredibly happy we did. Dr. Albert opened his practice just in time to save us from what would have been a very costly, scary, and completely unnecessary procedure. We are so grateful for his expertise and highly recommend Soul Orthodontist!

Wow! I only have great things to say about Soul Orthodontics, Dr. Albert & his team!…read more This office is ALWAYS spotlessly clean, welcoming & enjoyable. The waiting room is spacious, plus there is a coffee bar and waters for clients, so thoughtful!! Now for the experience... Dr. Albert is professional, friendly & you can tell he truly cares about his practice & clients. I always feel comfortable. Plus I appreciate his punctuality, communication about treatment plans and personable personality! Between the sleek, clean & modern design of the office & the impecable, personalized service Dr. Albert & team provide, this is hands down the best Orthodontic service & experience I have had. I highly recommend Soul Orthodontics 10/10

When you decided to get braces at age 57, you do some research. Dr Singson and her team are top…read morenotch and took care of me and my teeth for almost 2 years! I was apprehensive, but you will be in the most capable hands. Everyone in that office is nice and kind! You will look forward to your visits!!!! I cannot recommend them enough!!! I'm sooo grateful that they were part of my ortho journey!!!!!

My 13-year-old daughter just got her braces off! We had the best experience with Dr. Singson and…read morestaff. My daughter's teeth look amazing and are perfectly straight thanks to their clear communication with her along the way. She understood the importance of wearing her rubber bands and was able to get her braces off a little earlier than expected! We were always seen on time, the staff all works together so well, and were so kind, it felt like we really got to know them! I have two more kids who will be ready for braces soon and we will most definitely be going back to Dr. Singson; highly recommend her! Thank you Dr. Singson and staff!

Dr. Parvinjah is hands down the best dentist I have been to. I was a bit nervous but his office…read morestaff, and himself made me feel super welcome and calm. They were really professional and friendly too! The office is super clean, the technology is awesome (I loved seeing my 3D scan), and the office views are really nice overlooking the palm trees. I went in for a cleaning & cavity fillings. Doctor made me feel really comfortable, his work was the best I have gotten! I haven't been able to chew on one side of my mouth for 3 years and he helped fix my issue. Thank you Dr. Parvinjah and staff!!

Dr. Parvinjah and staff are wonderful!!! I felt comfortable the second I walked in to the office…read more Dr. Parvinjah is kind, gentle and honest and addresses every concern thoroughly. He is absolutely one of a kind. I can't recommend Dr. Parvinjah and this office enough!

I walked in and asked a few parents and patients if they liked Nagel orthodontics. I thought I'd…read moreget some opinions before I asked if they were accepting new patients. They all loved his work and all of the staff. Now my daughter has been going for maybe about 6 months now and all the positive opinions were 100% accurate. I highly recommend. They're so friendly, reliable, understanding, and very professional. My daughter is always excited to go to her next appointment. I've seen final results on a few of his patients and their smiles are flawless! It's a stress free experience with Nagel orthodontic. They're like a second family now!

Dr. Jeff Nagel is very nice, honest, knowledgeable, and a good guy…read more I highly recommend him. I have been going to his dad since I was 10. He learned from the best. His staff is very nice too. Thank you very much Jeff for your expertise.

They will not stop calling and texting and sending mail to my house. I clearly do not want to bring…read moremy child back to this office. I have the best insurance in California, I'm in a union and I do not pay a dime to go to the drs, dentist or eye dr. My first question when I call anywhere is if they are in network with my insurance. They said yes. Well they lied on the phone and when I was so confused on why I had to pay anything they said well you actually aren't in network. That's fraud. This a fraudulent place who does insurance scams and they will not stop contacting me!!! Please leave me alone. They also tried to gaslight me into saying my son had a cavity when he didn't!!!!! They owe me $. Would never go back here

This dentist Dr Harlem Grewal, she intentionally hurts her they're not this lady is dangerous…read moreand she should not be touching anybody's mouth when you openly tell people that you're hurting clients because they're not mega supporters she could've somebody's I would not trust this woman or her place at all

We have been taking our daughter to Dr. S for the last couple of years. She is very patient and…read morecaring. She does not rush and takes her time with young children and makes it as pleasant as possible for them. She is able to address our daughter's orthodontic needs as she is growing. We are so happy with her and highly recommend her for kids and teenagers. Lastly, her office staff are equally pleasant and attentive. Every time we have a good experience.

Dr. Sisodia is a great orthodontist who has a friendly and caring demeanor! Her flexibility and…read moreaccommodating nature makes her an ideal choice for patients seeking orthodontic treatment.

Excellent care, quality work, and a friendly staff! I'm very happy with my results! Thank you Dr…read more Lee and staff!!

Dr Lee and his amazing staff are the most professionally run medical office I have ever been to in…read moreevery way imaginable. I m one of his older patients and always feel so welcomed and so respected. Thank you Dr. Lee and staff for realigning my teeth with Invisalign. Relatively fast process and no pain or discomfort.

I like the dentist that works here he's nice but today I went in for teeth whitening and the girl…read morewho did it did not know how to do it she burn my lips and I paid 350$ for my teeth to be the same color as it was before . Wish I could get a refund or aleast have them give me and second session . I should have just buy whitening strips it would have been cheaper and my teeth would have been whiter.

My dentist wasn't doing proper cleanings because of Covid restrictions and timely appts where hard…read moreto get so my beauty skin expert recommended this spot. It's far for me but I'm so glad I gave them a try. The hygienist is THE best! She does proper deep cleaning where you can see and feel a difference. I used her for my kids but then came back for myself. I'm very happy with her work and will be back for cleaning.