Friendly staff and a cleaner room than I've seen at a lot of hotels. I'd stay again. Only complaint…read moreis the parking lot was pretty much an ice rink

This motel is a very nice place to stay. The rooms are clean, spacious and comfortable. The owners…read morewere very welcoming. I'd definitely stay at Gray House again!

This hotel is the only one in the immediate area and caters to the hunters this time of year…read more Prices reflect no other hotels in town. Desk clerk was challenging and had trouble locating my account although it came up right away on my cellphone. Next day I revisited h desk w a different clerk and resolved the points credit. Tiny elevator in an odd location was tight for 2 with suitcases. Room was pricey but very clean. Beds were comfortable with sufficient bedding for colder weather. Restaurant options were non-existent except for McDonald's but there were bars on the Main Street. Breakfast available was mostly carbs that I saw so took several pieces of fresh fruit.

Horrible experience! We arrived late to check in for our reservation, but the staff member was new…read moreand said he hadn't been trained so he couldn't check us in. He tried to call his manager but they never answered the phone. We were in the middle of nowhere in the middle of the night with no bed to sleep in and there was no solution. There were two other groups trying to get checked in too! No other hotels in town would take guests and no other nearby town had a hotel or even a gas station that was open so we drove all night and just went home. It was the worst ending to our vacation. I will not be back.

Yup, that's right folks, 5 STARS! And it's very hard to get 5 stars from me…read more.. My friend and I were in a terrible accident near Chamberlain, SD, while on a cross country road trip from Virginia to Yellowstone and back. We were both injured, and our car was completely totaled. We were taken to the nearest hospital, which was in Chamberlain, and after getting out of the hospital, we stayed overnight at the AmericInn until places opened and we could recover our things and book a flight home. From the very start of our arrival at the hotel, we received the BEST treatment, respect, courtesy, and help that we could ever hope for. Here we were, hours after a horrible car accident, stuck in the middle of nowhere, 2000 miles away from home, 2 hours from the nearest airport, and didn't know anyone. The front desk clerk (Dianne) offered to take us to the tow yard to recover our personal items when she got off work in the morning, on her own time! Then in the morning, we met the General Manager (Rick Santiago) who asked about what happened, and the entire staff immediately started calling friends, family, Facebook, everything they could to get us a ride to the airport in Sioux Falls, so we could fly back home to Virginia. They didn't find anyone, so Rick offered and took us to the Airport! He didn't even need to go to Sioux Falls for anything else, it wasn't on his way anywhere, or anything. Out of the kindness of these people's hearts, they helped us, 2 complete strangers, and did everything they could possibly do to make sure we got our things, and were able to make it to the airport so we could get home. I have never in my life been in a town where the people were so nice and giving of themselves to help a fellow human being. Props to the AmericInn Lodge and Suites staff, and especially to the Manager, Rick Santiago. What a special place with very special people. On a side note, the Hotel itself, was clean, the room was clean, and with a TV and fridge (which we didn't need, but it was there), breakfast in the morning (included in cost), and convenience to the highway is good for those who don't know.

Water pressure very low and toilet was clogged when we arrived and the front desk gave my husband a…read moreplunger to use! Seriously! It is a beautiful place but I think they should have an employee do their plumbing and not a paying guest.

The young couple owners were very amenable to letting us pick a room. Don't be assuaged by the…read moreexterior, which appears to be under renovation. This is a very small town for a stopover. And this motel will surprise at how well they keep the rooms - nearly pristine. And in spite of the interstate very nearby, it was a quiet night. Thank you.

This place was nicer and cleaner than most hotels. Staff was friendly and very helpful. If your…read morelooking for a good night's sleep and a hot shower for the night without all the extras this is the place. You can't beat the price either.

Made a reservation thru hotels[.]com for a room. Check in was quick and easy. The person checking…read moreme in had a thick accent and I had trouble understanding him, but he was very courteous. My room was a king with a recliner, table and chair, flat screen TV, microwave and mini fridge. The fridge was running and cold, which is a plus (most hotels I've been to keep them turned off to save power) as I am diabetic and need to keep my insulin cool. The bed was comfortable and the blankets warm (-5 outside). The shower was nice and hot. I was not disturbed by my neighbors nor by the people upstairs. Overall the stay was very nice. Downsides: I tried 3 different WiFi connections, none worked. Three pillows were all I had and there were only two towels. I did not ask for more of either so I cannot tell you if they would have accommodated me. I thought the room was a little overpriced but but not so much that I'd keep me from staying there again the next time I travel through that area.

When I first pulled up to the hotel, I was a little worried what I had gotten myself into. Needed…read moreto find a room for state rates and this was about the only option. The front desk attendant was difficult to understand, but very helpful. I was pleasantly surprised with the room! The beds are comfortable and clean. The only real problem with my room was the recliner in my room was usable but clearly had seen its better days. Overall, I am pleasantly surprised with the room and hotel as a whole.

Rooms were terrible walked in smelt musty and like onions (BEDS Were comfortable) shower floor was…read moreslippery. Breakfast was not good they had no toast but a toaster waffles were gross biscuits were hard and juice machine was out of order and water too but the hot water worked

Room was clean, but needs work. Peeling wallpaper, rust stains in bathroom and ceiling. Staff was…read morenice. There is no food! No buffet, no deli, had to go to the gas station to get snacks, or drive back to Valentine. It was not what the website had shown, I would not come back.

horrible service, no pool, no gym, honestly kinda shitty overall. especially the rooms, maids are…read morealso ugly.

Cute motor inn. Our room with the king size bed was well appointed. Very comfortable.read more

Reviews on this property are misleading. It's borderline funky, old and outdated, property in…read moredisrepair. No views from rooms, virews we had were of the messy parking lot and of the back of the building next door. Yes, it was clean and the check in woman was very pleasant. Nice park to walk to and gorgeous views of the bridge from outside