AMAZING! These guys were so flexible and prompt! They worked with me on the day and time that I…read moreneeded to get my truck towed. I spoke with multiple companies that were unable to provide me service at MY disposal. Munoz and Son was INCREDIBLE and helped me out with no problems AT ALL! WILL call them again in the future! Thank you guys for saving me when i was in a tough spot!

Alejandro is a gem! Our car broke down _just_ outside SeaTac airport and he stopped to help push us…read moreto safety and only then mentioned that he had a towing business and would be happy to tow my car ... to Ballard. First, we dropped my friend at the airport in time to make her red-eye flight, then retrieved his tow truck and my car. I am so grateful to him for taking time out of his evening to make sure my friend and I each got home safely. Outstanding service, kindness, and value. It was also pretty fun to ride in such a large truck. Thank you so much!

I would definitely recommend this towing service to a friend. They were very genuine and offered me…read morea fair price over the phone. The driver knew what he was doing and went above and beyond to help me get my car home.

STAY AWAY!! New management is awful. They lie (not good at it) and fully cheat you and at the same…read moretime misdiagnose. It has gone downhill since Jerry left and Forest took over. We also referred them to a company with a fleet of trucks and they too have left since new management. I will try to make this short... I took my vehicle in after being rear ended. Shocks, frame bracket and other things needed fixed. After that was done I had my AC serviced to work great again. Then my heater was blowing cold on the driver side so we took it back to them and we told them that my husband thought it was the blend doors and then he thought he did things right but still didn't work. Jay, the technician looked it over and said it was indeed the blend door and he will fix it and they called and said how much and I said go ahead. I went and picked it up and paid Ken at the desk cash because they will charge a 3% fee for debit or credit. This is how I paid the other jobs too. The heater still didn't work and I called Jerry the manager and he said he was going to Alaska for a few months and bring it to him so he can look it over and he said he will make sure it's fixed. Well he left and came back but also moved on to a new career. So last week I called again because it still needed to be dealt with so income have to be cold in the winter and I already paid for the fix. Forest said yes I remember your heater situation, bring it in. We get there and he starts off saying all the messes they have had to clean up because of previous management blah blah, but Jay is the one who Worked on it and he still works there and so I just ignored it. Then Forest falls a few days later and one lie after another seeing what stuck... oh Jay says it was the blend doors and I said yes that's what he said and that he fixed it, I paid and took it home. After all over the place being a terrible liar and no making sense and had to keep going to talk to Jay. He then calls and says do you have your receipt and honestly I didn't keep it (they know i paid cash) spark that's when they decided the new story was I never had it in their and Jay never worked on the heater and he needed to see a receipt (but they had me bring it in because Jay said he remembered and it was the blend door fix he did, now the story changes). Things get heated because they just flat out sticking with i never brought it in. Then Forest finally said that what the job is a heating coil and it's an 8 hour job vs the couple hour job of A blend door. So he was so busy lying and scheming that now we are about 5 days later and I'm a fair person, just say this is 6 more hours to fix and we could have worked it out but no they went the route of "Write have no record of it" how convenient, instead of being honest. It was now heated because he just admitted he lied due to the misdiagnosis and additional hours that he can't do (which I would have paid the additional, no problem). It ended with him hanging up on me when calling him out and we went to the shop to pick up my vehicle and the door was open with my keys on the desk and they were not there. Zero integrity and real bad liars, trying to see which one sticks. And if they respond to this, I'm sure it will be another tall story to get out of doing the right thing and saving face.

AUTO OWNER BEWARE! What follows is my personal experience…read morewith this business. Initially I was impressed with the quick diagnosis and repair of an oil leak on my 2006 Chevy Cobalt so I referred my husband's 2015 Buick Encore for an air conditioner recharge. During the recharge on 4/17/2024, oil leaks were noted so we scheduled to bring the vehicle back in for repair on 4/24/2024. Told repair completed 4/29/2024 so arrived to pick up. Paid $2099.91 by check but when backing vehicle out of bay, discovered check engine light on so went back in to notify the shop manager Jerry who spent the next 45 minutes attempting to diagnose issue. Ended up leaving vehicle again. Our check was cashed May 1 and cleared May 2 even though we did not have the vehicle in our possession. Vehicle was kept until May 16 (more than 2 weeks) when I was summoned for jury duty so we asked for the car to be reassembled and asked if it was safe to drive even though the check engine light was still on. We made a June appointment with Titus Will Chevrolet Olympia where vehicle was completely repaired including tear-down, re-timed the engine and replaced all parts. Took one week including cold test. Issues included timing chain off by one tooth and broken valve on turbo. Picked up vehicle at Titus Will Chevrolet and paid $1996.42 by credit card after a generous discount due to Titus Will repair shop error. On December 13, I went to Sound Auto & Truck in person with all receipts and other documentation expecting a check would be written and I'd be on my way. Jerry would not step off the tool truck to speak with me but sent me to the office with technician Jay. Jay was not making much sense when attempting to tell me Jerry would be the one to reimburse me but needed approval form the owner then stated it would be Jerry's decision. I told Jay I would like the owner's contact information, but was given a business card with the corporate email address and Jerry's cell phone number. I left the documentation and my cell phone number with the expectation I would be contacted within a week. THEY HAD A CUSTOMER (ME) SITTING IN THE OFFICE WITH A PROBLEM WHO DID NOT RECEIVE APPROPRIATE ACKNOWLEDGEMENT LET ALONE ADEQUATE CUSTOMER SERVICE. I waited one week before sending an email with same documentation and demand for payment to the corporate email address and to the Harper and Harper Enterprises representative listed on business filings with the State. Once again, I have received no response. I'm not even sure the business owner, Lacey Sellers, has seen or heard of my issue. I wonder how she feels about the way her business is being managed as I would believe a reputable company would do the right thing and take care of their customer's reimbursement rather than suffer damage to their reputation. IF SOUND AUTO & TRUCK GUARANTEE THEIR WORK, THEY SHOULD HAVE NO PROBLEM REIMBURSING US WHAT WE PAID TO TITUS WILL TO FIX ISSUES CAUSED BY THEIR FAILURE TO REASSEMBLE CAR AFTER REPAIRING OIL LEAKS. THERE IS A REASONABLE EXPECTATION THAT ANY CAR WOULD BE REASSEMBLED IN GOOD WORKING ORDER AFTER A REPAIR. The car was not safe to drive as it had no power to pass on the freeway due to broken valve to the turbo and anything more than one tooth off of the timing chain could have been catastrophic according to service advisor at Titus Will Chevrolet. IF YOU WANT to wonder if your vehicle has been repaired correctly, get the run-around and ghosted when there IS a problem and otherwise waste your hard-earned money, please, by all means, use this shop! This has been my experience.

Oscar's Millan Towing rescued me not once but twice on a holiday weekend!…read moreBeing stranded in crazy traffic on the side of I-5 was terrifying. This company is affordable and offers Stellar Customer Service. If you need a tow, call Millan Towing for Oscar and his crew.

Very quick & responsive, especially coming from the other end of Seattle when Hubie's Towing called…read morehim for me! Kevin gave me a jump, checked my battery health, and recommended I address a few other issues that he noticed while helping me out. I've got his card in my car now, and will be recommending him to friends in the future. Great attention to detail and I appreciated the conversation as well. Thank you!

My car's battery was dead stuck inside a parking garage at SeaTac airport and Kevin was able to…read morecome out quickly and gave me such helpful and honest guidance. Highly recommend Kevin's services!

Rocker panel on my car was dented and had a bit of surface rust on it. Asked for an online quote…read moreand was immediately given one within an hour and was surprised at how affordable it was as I was quoted more than twice the amount at 2 other body shops. I dropped off my car and was given updates during the whole process. We had to do 2 separate appointments but it was fine as long as I had the work done as asked. Justin was very customer friendly, professional, and communicated throughout the whole process. Would highly recommend and would do future business with.

Thanks to me pulling out of my garage without paying attention, the lefthand side of the front…read morebumper of my Tesla model 3 got dinged, scratched, and popped out of a bracket. The official Tesla garages had no openings for more than a month, and after a little research, I concluded that when I finally could get in, they would charge me an arm and a leg to fix the problem. I decided to check out other options, and I found Jleigh. Justin's price was in line with my original expectations, and after doing a little due diligence, I decided to go with him. I dropped my car on a Thursday morning, and despite him having issues with the key card I left (it stopped working), he was gracious about it AND still finished the repair and touch up by Friday evening, which had been his original estimate. The car looks great! He was also friendly, and as I say, understanding about me leaving him a dud key card. Highly recommended!

On 4/05/14, I took my wife's car into Howard's Towing and Auto Repair to have some extensive…read morepreventative maintenance work done. The people there were very friendly, knowledgable, and professional. We are very pleased with the work that was done and will return to Howard's for any future work. Thank you for a job well done! J. Ward

We had to come get our car fixed last minute from a road trip and Andre helped us out and helped us…read moreback on the road really quick and who knows where we would have ended up if it wasn't for his service and aid. Give this man a raise!!!