Nice hotel when staying one night in Hamburg. It is very close to the airport (even walking…read moredistance) but still not too noisy. Rooms are simple but nice. Unfortunately they skipped the bathroom vanities when renovating the rest. The shower is actually almost useless due to the weird old showerhead. Could have been 4* if they would have done the baths as well...

They were the happiest and friendliest bunch of people I had ever seen. They were so amazing at…read moretheir jobs it was as if it wasn't even work for them. Everyone was so happy to help me and kindly answered all of my questions. The room was very clean. I am such a neat freak and have major OCD and I was beyond thrilled after I walked in (and inspected). The bathroom is spacious and glorious, and they provide you with very nice toiletries and even more like a shaving, dental, or sewing kit, robes, or slippers upon request. They had a gym and sauna that I took advantage of. The gym had limited machines and no weights but a good amount of room for cardio which was perfect for me. The (2) saunas were very nice. There was also a note saying the gym was getting a "new look" the coming week after my stay and would be under construction. The restaurant also looked lovely. I only ordered a hot chocolate and vanilla ice cream but enjoyed both. Wifi kept cutting in and out from my room. All in all, I was very impressed and actually am looking forward to visiting another Leonardo Hotel. What really stood out the most was definitely the staff. I asked a ton of questions and asked for a ton of extra toiletries and no one seemed annoyed or irritated and helped me with a smile. When I had the toiletries brought to my door Stephanie also gave me a little piece of complimentary chocolate. Even though I'm sure it's hotel protocol, I thought it was very thoughtful. Thank you Leonardo Hotel for a great visit!

Great customer service. Very clean and very accommodating. They have a restaurant and a cafe in the…read morehotel. I believe everyone gets a complimentary breakfast with their stay. There is also a free shuttle service to and from the airport, which comes in handy since there really isn't anything nearby, so you can take the shuttle to the airport and then the train anywhere you want to go. (The shuttle service ends at 11PM and I believe begins at 5AM and you can reserve your seat.)

From the owner: Das 4-Sterne-Superior Hotel Nordport Plaza ist nur wenige Minuten entfernt vom Hamburger Flughafen…read moregelegen. Es verfügt über 188 Zimmer und Suiten. Einem Restaurant mit Außenterrasse sowie einem Hotelshop in der Lobby. Wir bieten Ihnen unterschiedliche Tagungsräume zwischen 10 und 300 Personen für Tagungen und Familienfeiern. In der neunten Etage lädt nicht nur unser Well-Fit Bereich zur Entspannung ein, sondern auch die Hotelbar mit Panoramablick über den Hamburger Flughafen sowie der Skyline von Norderstedt.