Nice hotel when staying one night in Hamburg. It is very close to the airport (even walking…read moredistance) but still not too noisy. Rooms are simple but nice. Unfortunately they skipped the bathroom vanities when renovating the rest. The shower is actually almost useless due to the weird old showerhead. Could have been 4* if they would have done the baths as well...

They were the happiest and friendliest bunch of people I had ever seen. They were so amazing at…read moretheir jobs it was as if it wasn't even work for them. Everyone was so happy to help me and kindly answered all of my questions. The room was very clean. I am such a neat freak and have major OCD and I was beyond thrilled after I walked in (and inspected). The bathroom is spacious and glorious, and they provide you with very nice toiletries and even more like a shaving, dental, or sewing kit, robes, or slippers upon request. They had a gym and sauna that I took advantage of. The gym had limited machines and no weights but a good amount of room for cardio which was perfect for me. The (2) saunas were very nice. There was also a note saying the gym was getting a "new look" the coming week after my stay and would be under construction. The restaurant also looked lovely. I only ordered a hot chocolate and vanilla ice cream but enjoyed both. Wifi kept cutting in and out from my room. All in all, I was very impressed and actually am looking forward to visiting another Leonardo Hotel. What really stood out the most was definitely the staff. I asked a ton of questions and asked for a ton of extra toiletries and no one seemed annoyed or irritated and helped me with a smile. When I had the toiletries brought to my door Stephanie also gave me a little piece of complimentary chocolate. Even though I'm sure it's hotel protocol, I thought it was very thoughtful. Thank you Leonardo Hotel for a great visit!

Great customer service. Very clean and very accommodating. They have a restaurant and a cafe in the…read morehotel. I believe everyone gets a complimentary breakfast with their stay. There is also a free shuttle service to and from the airport, which comes in handy since there really isn't anything nearby, so you can take the shuttle to the airport and then the train anywhere you want to go. (The shuttle service ends at 11PM and I believe begins at 5AM and you can reserve your seat.)

From the owner: Das 4-Sterne-Superior Hotel Nordport Plaza ist nur wenige Minuten entfernt vom Hamburger Flughafen…read moregelegen. Es verfügt über 188 Zimmer und Suiten. Einem Restaurant mit Außenterrasse sowie einem Hotelshop in der Lobby. Wir bieten Ihnen unterschiedliche Tagungsräume zwischen 10 und 300 Personen für Tagungen und Familienfeiern. In der neunten Etage lädt nicht nur unser Well-Fit Bereich zur Entspannung ein, sondern auch die Hotelbar mit Panoramablick über den Hamburger Flughafen sowie der Skyline von Norderstedt.

The hotel is priced right and you cannot beat the location close to HAM airport . It is simple and…read morefunctional , makes it a great stay before heading to the airport. The staff was very helpful and accommodating, really appreciated it. Will definitely stay there again .

From the owner: Hotel am Flughafen Hamburg - In direkter Nähe zum Flughafen Hamburg Airport bietet das "meinHotel…read morein Hamburg" mit eigenem Parkplatz mehr Komfort als ein 2-Sterne-Hotel, und das zu günstigen Preisen.

We spent the night in order to he close to the Hamburg Airport. It only took about 15 minutes in…read moreheavy traffic to reach the car rental in Terminal 2. The previous night we walked to the underground and went into the city near the Elbe Philharmonic. It took less than 1 hour. The breakfast was really good, the staff was super friendly, parking was easy and the room was perfect for our one night stay.

Looking at past reviews, I really wanted to rate this place high, maybe even 5 stars. But despite…read morethe high potential for being great, there are too many issues where they fall short. Let's start with the positives: -the lady who oversaw and signed in the morning breakfast buffet was spectacular, friendly, welcoming, helpful when I ruined a waffle. -the breakfast buffet itself had wonderful choices of almost anything one would want to have for a successful start into the day. -the architectural layout and interior design are very appealing Now unfortunately the negatives: -the other staff: they were either excessively slow or intentionally non-responsive. Getting any attention in the bar restaurant is a thing for dreams, but it doesn't happen. Getting coffee capsule refilled every day doesn't happen (even if I left a note, even after calling the front desk) -the bar restaurant: kitchen open until 21:30. I ordered at 20:40 (after waiting for attention). The soup came at 20:55. After that: silence until I said at 21:15 that I was still waiting for the other items. At 21:20 the main course and the dessert (incl. icecream !!!) show up at the same time. What would you suspect happens with icecream during consum ption of the main course? Even a child would know the answer. The only way to avoid a disaster towards my laptop was to turn the plate such that the icecream could drip on the floor! TERRIBLE AND NON-EXCUSABLE! -the food in the gourmet restaurant Lemsahler: I chose the vegetarian menu. The soup "essence of celery" had zero essence and felt like "water and bread" in a prison camp with unpleasant grit dumplings, the gnocchi lacked sophistication, but the dessert here compensated a bit. Staff attention again marginal at best. -Rooms: If they desire to attract international and modern visitors, providing adequate charging options is a must. -Room service: Let's face it: Covid is over. There is no need anymore to suggest that daily room service would not be needed. Having the room made EVERY single day should be and is considered the norm of culture and service business. Having a card in the room to suggest otherwise has only one purpose: to make me, the guest, feel guilty.

Check in was nice enough. Breakfast was included in our rate. The room has two small double beds…read more There is no central air. The temperature was close to 85f in room. They brought me a small fan. There is no ice machine and room service has no ice. You can pay 9€ for ice from the restaurant. Save your money and stay at the Marriott City Center or Le Meriden on the lake.