I went in for throwing up blood and I had a seizure and one of the nurses said wake up and quit…read morefaking it wasn't my nurse it was an other one my nurse was very sweet and nice and she told me that she knew I wasn't faking it.

The emergency room is horrible. The staff looked miserable. Was sent there by doctor due to…read morepossible rupture disc.? Got there at 9:30 am and was not seen until 3:00. Sat in a chair all day long. Not one person came out to tell any of us a thing. Most of staff look miserable. Got a cat scan and was told to find a neurosurgeon. Was given a shot of morphine, zofran and benadryl. The doctor and nurses were respectful. Emergency room needs a complete overhaul and additional beds. How about some of the top people make less money and get the Emergency room redone and get staff that has compassion.

The horses and doctors were so helpful and nice not dismissive at all. They actually listen to you!!read more

Came here for a few tests during prenatal care. Everyone was so nice and explained everything so I…read morewas comfortable.

I went to the ER for severe abdominal pain. I waited around 20 minutes to be seen and received…read moreexcellent care. The staff was very polite and efficient. Thank you!

Emergency Room visit on 10/21/25 was a nightmare. Arrived ER first in AM. By evening nurses were…read morein a frenzy. Did not leave until 9:30 PM. Nurse who took care of us was nice but hardly available. When I called on numerous occasions for nurse because of pain had to wait from 30 min to 1 hour. Yall need to hire more qualified and caring staff. We realize ER is super busy but all nurses on computers with little hands on and attention to patient directly.

I wouldn't bring a dying dog here. I waited for 4 hours while miscarrying. they didn't care about…read morehow much pain I was in or even ask if I was ok just sat me in the waiting room for all those hours

I was in Labor and Delivery waiting area for 2 days and no cleaning was done at all. I viewed the…read moresame trash and dropping on floor that was not cleaned up. On my first day in the waiting area I asked the overnight housekeeper for something to wipes chairs and she had an obvious expression on her face although she pushed a cart around with supplies. The nursing staff was great but the cleanliness was not up to par. The hospital need some renovation in some areas.

I'm sitting in my hospital bed as I wrote this review. I've been waiting for my nurse to come help…read moreme for almost 30 minutes now. I have three broken ribs, a pneumothorax and pneumonia. I can barely breathe, yet, here I am reviewing a hospital on Yelp at 5:00 in the morning. Extreme incompetence in the Med-Surg Unit. They didn't even know how or where to stick the heart monitor leads on me when I got up here from the ER. I was told I would have 2 chest x rays yesterday and only had one. I was told I would have a maintenance medication to replace my own prescription that I brought with me to the hospital. Three days later and I'm still waiting on that maintenance med. I'm lucky I haven't stroked out or gone into a coma, as this medicine is a benzodiazepine and isn't to be stopped cold turkey. Sunday night, my oxygen tube fell off my bed and I called the nurse to help me out because I couldn't breathe (pneumonia), and it took her about 10 minutes to get back with me. I'm told not to drink anything, but hydration is a great way to help heal pneumonia. Nobody has collected a urine sample once since I've been here, yet every time I go to the bathroom I have to urinate in a plastic container that sits between the toilet lid and rim. They dump it every time I go to the bathroom so I'm assuming I'm not getting any bloodwork done while I'm here. I'm experiencing extreme swelling of my knees and feet, but I have to wait until a doctor starts rounds here shortly. I'm told within 30 minutes, but their 30 minutes seems to be closer to a couple of hours. If I make it out of here alive I will never come here again. I usually love this hospital, but this has been the worst experience ever, for me. There's so much more that I could say, but I've covered the main issues so I will close this up now. The only good thing about my stay thus far is my LPN, Gerri, and nurse Linda, who came up from telemetry yesterday. The respiratory therapist is nice, too. I feel like I'm in a negligent environment and advise you to get to a different hospital if you want quality treatment and to feel like your voice matters. All the best.

Called to set up an appt with a certain doctor, was told it was a walk in clinic and an appt…read morecouldn't be made, she was very rude about it too. Arrived to the main campus to get directions to said walk in clinic and the black security lady in the front was so rude. She told us very rudely that since Covid is a thing that we don't have a walk in clinic. Took all that back talk to finally tell us that it's called an urgent care not a walk in clinic. Hospital itself is good but the black female security guard needs to be fired. She shouldn't be representing this place. So I'm giving her a 1 star. Not the hospital itself. Lady if you're seeing this, go get a job you actually like. No one Is making you be a security guard. Do better sis

We had a great experience here for day surgery. The staff took excellent care of my husband. I was…read morewell informed in the waiting area. Nice place & free coffee & water!

If you ever need eye surgery, this is the place to have it! From the moment you walk in, someone…read morewill help you, and that service continues even after you leave. Someone will call to check on you a day or two after you go home. This is how it must feel to be rich and important!

Amazing medical service and cardiac care. Very pleased with the faculty and staff. Extremely…read moreskilled in the procedure and pleasant environment.

Terrible customer service. Unprofessional and lack of communication amongst registration staff…read more Took 20 minutes to get registered for a scheduled xray and it was not due to long lines or lack of staff. It was the result of lack of communication which caused unnecessary stress for my 78 year old grandmother recovering from surgery where she had four chest tubes. So the walking back and forth between registration stations and the front desk caused her to have increased trouble breathing. Do better. Communication is simple.

My boyfriend recently had CABG surgery there. His surgeon was excellent and the nurses I saw who…read morevisited him during the daytime in the ICU were excellent. I want to especially commend Baylor for his prompt attention and excellent skills. I do want to say, however, that I could hear several nurses gossipping about "problem patients." However, at night, when care should be more compassionate and attentive, he was paired with a nurse who first admonished him for calling out even though the call button on his bed wasn't working and the remote wasn't within reach, but less than 48 hours after he had CABG surgery, he asked for a urinal to go to the bathroom in the ICU. When he spilled some on the floor, the nurse was incredulous, like, how did you do this? My boyfriend is a former Army Ranger. He has been through many things and trust me, that was more humiliating for him than a lot of things he has been through. He does not have time to make things difficult for someone whose only job is to have a certification for people who are mostly asleep. Honestly, if he would have told me this while he was in hospital, I would have addressed it then, but I am addressing it now. He claims not to know this nurse's name because he's a nice guy, but I am not that nice.

Not a good hospital they would not let my brother and I in the ac on a 101 degree dayread more

Had a seizure here after being prescribed seizure drugs, and not having any seizure disorder. Pre…read morecovid. Was insulted here and treated very cruelly by staff.

This is the worst hospital I have ever been too in my whole life and I'm 55,it's not an adult…read morehospital to get help, cause they definitely don't help you there at all, all they do is drug you up in there, all my family and friends said when I talked to them while in there they told me I sounded horrible, and when I got home my friend came to visit me and said Kerry what did they do to you in there you look like a zombie and the day I got out I started having hallucinations that night I seen things moving that was the Monday night and the Tuesday it got worse I saw everything in my house moving and that was only at night, then on wed it was really bad I was seeing people in my yard cutting my trees down I called the cops they came out and they saw nothing then later in the early morning I was seeing these guys cutting more trees and moving things in my yard, again they saw nothing so they told me the third time they came and looked around again and saw nothing that I was hallucinating so they said we going to take you to the hospital to get me check out, and charity hospital didn't give me any information on what was happening so they just took me to a room where it was freezing for the night and almost the whole day when they decided to take me to another hospital for 4 days where I was treated very nice and it was a clean hospital and they were all nice to me and when I got out of there and I took a bus home, I was feeling so good that day on, they were giving me most of my meds I was taking at home and about 4 or 5 others of their medicine and I told them there's one of my meds I only take two at night but they gave me all five, and the med I needed the most they could not afford to get them so I had to do without them for almost 5 days, I was a zombie in there, stayed drugged up, so I will report them to Medicare, for abusing their system, and 90% of the staff that work there are very rude, I had a doc tell two staff members to get me an egg crate mattress and another pillow for my bed cause I had neck surgery and need back surgery, this was at about 2 pm on a Friday afternoon, I never saw it so I went ask the nurse to get me my stuff she said she would check into it all she did was sit on her butt and did nothing so I went back in about two hours and checked again and the lazy nurse said they check and they didn't have any what a liar, so I did the same Saturday I asked about 5 times sometimes they didn't answer me sometimes they did so Sunday a staff member which is a very caring person named miss Glenda and Shawn another tech help me as much as they could, so when miss Glenda came on Sunday I asked her miss Glenda can you get me an egg crate and an extra pillow cause the doctor ordered that for me on Fri afternoon at about 2 pm and I still never got it, so she said give me a minute boo, and within 5 min I had my stuff, when Fri and sat they kept telling me they didn't have any, what a bunch of useless liars they have there, I fell in the shower and hit my head and shoulder, and that's where I had surgery, they didn't even bother taking me to the hospital to get checked out, and one day my neck and back were hurting me so much, I asked them to take me to the hospital and I was told no, another thing that happen, was one night I wanted to go shower and they leave the towels in the hall on a rack so when I went to grab me some towels all they had was washcloths so I ask Tara a tech on the floor to go get me a bath towel so it took her about 5 min to get of her butt to go check and when she walked out on the floor she went and check the towel rack, hats like calling me a liar, cause I had just checked the rack, and when she checked she saw all they had was washcloths, so she started to head down the hall to get me a bath towel then she turns around and says if you would be up at seven you would have a bath towel, and that really got me mad her being so dang rude, and they crew change at 7 pm so why was she still there and has the nerve to tell me if I would be there by seven I would have a bath towel, so evidently it w before 7 since they crew change at 7pm and she was still there, so after she gave me my towel and I was slowly walking by their little gossip room, I told her off good then she wanted to fight how professional she was, cause you not going to be rude to me and expect me to be nice to her, cause she isn't my mother and will not talk to me in that manner, to me she's crazy she needs to be put in that hospital not the ones that were in there, and another occasion I went to the nurses station to get a pair of paper cloths cause I had nothing there to wear at all, and Miss Tara the tech that I had it out with was walking into the nursing station so she looks at me and says all nice I'll go get it for you, and I told her I don't want her doing anything for me, then she tells me she didn't want to do it in the first place, and that place is very dirty they had dust balls in the corners,cause Iwatch