I have been going to this dentist since Dr. Anderson's father was the dentist there. Since I…read morecontinue to go and bring family and friends, that means a great deal about how I value this dentistry. Oh yes. I have not always gotten exactly what I wanted or when I wanted it. At times I have felt that I was not being cared for as I felt I should have been. In retrospect, I realize that I am not always in a good, happy frame of mind. That alters my perception of what is, or did, happen. Also, caregivers have off days when their minds are elsewhere because of family deaths or illnesses, so they aren't in their best happy, kind, and caring frame of mind. I know this well, as I was an R.N. for almost 60 years, served in the Navy Nurse Corps for 35 years, and served in a combat zone during the Vietnam War.

The entire team at Sedation and Implant dentistry was great... from our initial consultation to the…read more2 separate days of procedures, the entire team was kind, understanding, patient and totally focused on our daughters comfort and well-being. We highly recommend them!

I have been seeing Dr. Milnar for years. This is a top notch office and a caring and knowledgeable…read moredentist. I would highly recommend.

Dr. Franco put a crown on an upper back tooth. I had pain that did not resolve so I returned to…read moreher and she made an adjustment. She said if I continued having pain to return in a couple of months. It was clear that same day that the problem was not resolved. I didn't want to wait a couple months so I found a different dentist. He made 4 adjustments over the period of a year, and I continued to have pain. Finally, he said he needed to remove the crown to see what was going on. It turned out that Dr. Franco had left decay under the crown. The tooth was very irritated so he put a temporary on with the hope it would quiet down. It did not. Ultimately, he had to pull it. I wrote to Dr Franco and asked her to return the money that I had paid for the crown, and to pay to replace the tooth. She returned the money for the crown, but she did not pay to replace the tooth. The letter she sent with the refund said "as a courtesy" she was refunding the money. No apology, no acknowledgment of the decay she left under the crown, and no acknowledgment that I lost the tooth.

Excellent and efficient care during first regular visit since moving here. Great work by hygienist…read moreand professional dentist. Convenient location for this area

I have been coming here for around seven years I think. I took a small break as I switched…read moreinsurance and they didn't take that kind but I am very happy to be back there. I recently had a bad experience at another office that reminded me how much I enjoy this place and their professionalism as well. It's just kindness. Dr Collaizey Is really a wonderful guy. He makes you feel like he genuinely cares about your teeth and their health and how it affects you as well as your budget. Everything feels well explained and not like you're getting ripped off. I think it's pretty rare that you find a dentist that you enjoy going to and I think this would be my first review of one, but their office definitely deserves it. All around just a wonderful place to go to I think.

Originally, I started going to Metro Dentalcare in Eagan and they were good but my Dentist there…read moreleft and I moved to Apple Valley, so I tried Apple Valley Florence Trail. It's always a question mark when changing Dentists, especially when you are coming from a good one. Not only was this a good transfer but a very nice upgrade as Doctor Elena Sangachhe DDS is one of the best Dentists I've gone to, and in the 66 years I've been on this earth that's been many. The staff at this office is very good, very friendly, and very knowledgeable and they will work with you on any issues you may have, top notch staff. This office and their wonderful Doctor, Elena Sangachhe, are able to please my mother who is not easily pleased. A few years ago, she was looking for a new Dentist and I suggested Dr. Elena Sangachhe, she couldn't be happier with her move, and I'm happy about that too. My only complaint with this office in the past is how they handle scheduling, however now that doesn't seem to be an issue, so all is good or great for that matter. Love this Dental Office.

worst experience with receptionist attitude of rude, unfriendly. Take my fam to different dental…read moreservice.

This is my new dentist team! I have had to get a lot of work done including 7 teeth getting pulled,…read moreeven though I was nervous the doctors and nurses made it easy. Getting teeth pulled easy? Yeah, somehow the made it happen. My insurance wasn't going to pay much, in comes Olivia to save the day and help me with a payment plan to make sure I can afford the work that I needed done. 5 stars! Thank you Olivia and Dr. Unger and everyone else there I didn't catch the name of.

Dentists are great! They run on time. Made my crowns in one visit! Very efficient, too! Nice clean…read moreoffice.

I used to go to a big suburban clinic until, a few years ago, I questioned, "why not go to the…read moreclinic down the street?" Not only is the location a big improvement but the personal attention can't be beat. And the smaller clinic environment doesn't come at the expense of them investing in the newest technology, both for care and for patient communication. Highly recommended!

Our family has been patients at Family Dental for 30 plus years. They have the nicest people…read moreworking at that office and they really care about you and your dental care. The hygienist's and dentists are fabulous. We moved to St.Paul but continue to go there. We would not think of changing dental offices !!!!! Love them.

To give this Dentistry by Design a 1-star rating is very generous on my part. This is a horrible…read morevendor on so many levels. I obtained a treatment plan and the cost of this plan from my dentist in Florida. Since there was extensive work required the amount of this plan was very high. Before, I committed to starting this treatment, I was going to obtain two more estimates and obtain additional treatment plans. Dr. Rizvi is a dentist in my insurance network. Although I had been to this facility in the past, I was not overly impressed with it. However, in reviewing Dr. Rizvi credentials on the website, I was impressed with him. I was led to believe from his website that he could do the extractions and do the implants. I emailed Dr. Rizvi from Florida and told him I wanted another opinion and could he give me an opinion and a treatment plan. Dr. Rizvi agreed to meet with me and said this visit would be of no charge. Not only did he charge me for this visit he did not give me a treatment plan and an opinion. His solution was to make referrals to an oral surgeon for extractions and a periodontist for implants. I declined his referrals as my current periodontist would do the extractions and implants. I went in for a cleaning at Dentistry by Design. The hygienist was planning to do x-rays which I declined, and I explained to her that my periodontist had done x-rays and in the past week and that I had paid $596 for this work. I had given Dr. Rizvi a flash drive of these x-rays. She appeared to be miffed at my refusal for x-rays and asked the dentist if she should proceed with the cleaning without x-rays. She did proceed with an abbreviated cleaning as it only took 15 minutes, and cleaning usually takes about 45 minutes to an hour. I emailed Dr. Rizvi and requested that he not invoice my insurance. I explained to him that since the hygienist had done such a shotty job, I was going to have to have them recleaned. Dr. Rizvi did not call me to further discuss this matter, but he did bill my insurance company. Not only did they invoice the insurance company, but the explanation of benefits showed that they showed a tax on the service. I called the business agent and told her I did not think taxing me for this service was legal. She assured me that it was legal. I contacted my insurance company, and I was informed that I should not be taxed. I again called the business agent at Dentistry by Design, and I was told it was a provider free even though on the explanation of benefits it clearly states it is a tax. I again called the insurance company and was told that a provider fee was not legal if it was an in-network provider. The insurance company said they were going to file a complaint against Dentistry by Design. Another concern is with the appliance that was made when my front teeth were extracted. This appliance is poor fitting, and it is causing multiple sores in my mouth. In a recent visit to another dentist, she filed the appliance and so it fits better. A lesser concern is their poor communication with me. They were to call when my appliance was ready, which they never did. I had to call them and when I asked if the appliance was in, they said they needed to check and was told they would call me back, which they never did. I had to call them, and they told me it was ready, but I needed to wait to see if I could pick it up. Once again, I had to make another call about the pick up of the appliance. Another concern was bad information about pricing. I also inquired about the cost of crowns for my implants, and I was told $7,000 per implant. This seemed to be an extraordinary cost as most crowns range from $2,300 to $3000. I again questioned the fee and a different person said she thought the original quote was for a total implant even though when I questioned the first person about the crowns, I made it clear I was only talking about the crowns she gave me this very high quote. It should also be noted that my experience with Dr. Rizvi reveals that he does not do implants. It should also be noted the internet shows Dr. Rizvi as an oral surgeon, and yet he was going to refer me to an oral surgeon for my extracts. Mary Ann

I was in Minneapolis from out of town when I broke my tooth. Dr Rizvi took a same day appointment,…read moreand gave me excellent treatment. He knew exactly what to do to enable me to implant a tooth later. Both he and his staff were friendly and caring, even for a stranger like myself.

Love the awesome staff and holistic approaches. Pure Dental…read morehas kept my teeth clean, healthy, and cavity free for years! Additionally, Dr. Truong provides individualized care that meets my unique needs! Highly recommend!

I have been coming to Pure dental for many years. I feel the doctor and staff are so professional…read moreand the clinic decorations, smiles from the staff when they greet you, and the diligence work of Dr. Truong is very impressive.