I tried to cancel my online booking 4 days in advance and despite registering for an account, the system tells me that there is a problem and I can't have a refund. The platform offers a cancellation button but when I used it, it didn't work and neither did the change the date button so while it offers the facility to 'Manage my booking', you can't! read more

Used park and fly for the first time on the holiday to Croatia we've just returned from. I had checked out some of the other airport car parks for the same dates and times a good while in advance online (always the best way to find the most competitive prices) and found that this airport owned and run facility was offering the best prices. The main long stay car park was much more expensive for the same times and so that was ruled out (I've parked there quite a few times but this was our first peak season trip in years and it was much more expensive than off peak). We flew out on the 2nd of July and arrived at the car park shortly after 4am. When you book you input your car reg which a scanner detects and automatically opens the entry and exit barriers as you drive up to them which is a great touch. The bus was there promptly and the friendly and courteous driver had us over to the front door very quickly. The car park was very near to capacity and I had to drive some distance from the shuttle bus drop off/pick to find a space. This could cause problems for anyone for whom walking a long distance, especially with baggage and in the rain/early hours, may be difficult. To compound this the parking spots themselves where not well marked, just a white white line on the road marking the entry to each space, so many cars didn't leave much space between them. The spaces themselves are loose stones that have not been maintained for some time and had become sunken in places which filled up with water and mud, meaning some may have to walk the full length of a parking row without being able to take a short cut between cars. The loose stones are also spread across the driving surface which may increase the chances of cars driving passed and stones being flicked up and causing some damage. All in all this would have been a 5* service if they just did some surfacing work and perhaps the bus could take you closer to your car instead of one pick up/drop off potentially quite a distance from your car. read more

Park and Fly - A little resurfacing work wouldn't go amiss, but a pretty decent service - Parking Near Me - Belfast, ANT

If you want to park near the airport then you'll find a distinct lack of competition. My quote for a mere 3 days was £37. There were good value alternatives, were, mysteriously the fantastic Karl Parks was closed down. Now all we're left with is several car parks all overpriced. Welcome to N.I. , welcome to Belfast. read more

Easy five star service! Only £3 per day. Cheaper than getting a taxi from Belfast City Centre for a week's holiday. When we arrived the shuttle bus was about to pull away but the driver waited, hoped out of his cab and then helped us load our cases. He even helped us unload them at the airport. Absolute gentleman and really polite too! The bus only takes about 1 minute and there's plenty of space to park your car! read more

I've parked with Park and Fly twice now, last year and again this year. It costs £3 a day, well it was £20 for the week. It's the closest car park to the airport, it's just to the right before you turn to go into the airport. There's a bus that operates back and forth to the airport so your never waiting that long. Our flight was delayed so we were about half and hour later than expected but we weren't charged any extra, but I think the cars in front of us were maybe getting charged. read more

Abysmal parking service! Though the parking is relatively cheap and the website and booking service are easy to follow and deal with, there are a number of issues with this service, the first one being the lack of signage. Despite the service being offered by BIA, there are no signs on the main road to indicate where you might find this service. I actually ended up at the long-stay car park because I was that confused as to where else it might be - and managed to drive past the entrance twice because it was dark (7 in the morning in November) and there are zero reflective signs or information to tell you where to go. It was only on my third try that I was able to see the sign on the opposite side of the road on a fence. Maybe it's less of an issue in the day time but I would imagine that the vast majority of visitors to the car park who are leaving earlier than I was in the morning would appreciate decent signage to reduce stress before even entering the airport. Secondly, there is no sense to the car park itself - no signs to tell you where there are spaces, no zones, no signage, no lines on the ground - you basically drive wherever you want and abandon your car wherever you want. I ended up parking a 5 minute walk away from the bus shelter before I realised I could have parked much closer had there been information available to tell me so. Thirdly, we have the issue of the car park itself, with particular regard to safety. The car park is essentially a hole in the road. there are parts which are surfaced with gravel, others that have been surfaced with concrete, others with tarmac, and others a mix of all three, with plenty of potholes. Not only is this risky in terms of driving a car around, but it made it extremely difficult to get from my car to the shelter with a wheeled suitcase. As there is no lighting asides from before you enter the car park and any light that is coming in from the surrounding external car parking facilities (minimal), you are at risk of tripping over yourself at any given time. I am able bodied and have good eyesight, but I shudder to think of the lack of accessibility and risk to an individual in a wheelchair, elderly customer, or someone with any kind of impairment. Finally, I must remark on the shuttle service. Falsely advertised as only 2 minutes away from the terminal, you will in all likelihood find yourself waiting for at least 10-15 minutes for a bus before it arrives, never mind gets to the terminal. When I arrived into the car park, I drove past two individuals at the shelter, and by the time I had parked and manhandled my bag to the shelter they were still standing there, in peri-freezing temperatures. I waited with them at least 10 minutes before ringing the number posted on the shelter to ask whether there was a bus coming or whether I would be better to walk only to be snapped at and told it was 'on it's way' - which evidently, had I not rang, it would not have been. After a further 5 minute wait, a mini-van arrived and the lady driving it helped to load our bags into the back. However, on the return service, the perfectly able bodied driver stood with a sour face on him, refused to open both of the back doors and watched everyone struggle to get their bags in through the narrow entrance in the pitch dark. This process was repeated repeated at the drop off point in the car park. The customer in front of me hit his head particularly hard off the door trying to remove his bag, to which the driver simply scoffed and continued to stand there with his arms crossed. I have never felt so compelled to write a horrible review for a service, particularly a car parking one, but having felt absolute shock at the lack of service and the state of what there was I couldn't avoid it. If you can avoid using this parking service, do so. Pay more for Long-Stay or contact Cosmo or McCausland's for a quote - or even get a taxi or bus. Anything would be worth it for the opportunity not to stay in this dangerous, unpleasant, difficult to find hole in the road. read more

One exit barrier. Tailbacks to get out at 8:00p.m. on a Thursday evening. Ten minutes to get out and I was 5th in the queue. No company response to help customers exit when barrier wouldn't open. It's not rocket science but it seems like they've failed to get it right. Alternatives are limited so customers left to "suck it up." A timely reminder of why I've avoided flying from Belfast International Airport. read more

Disappointed . A word of warning.. Arrived back from Majorca. The flight was delayed so we landed in Belfast later than expected. When we picked up the car it was parked in a muddy wet area of the carpark. Upon leaving , the staff member would not lift the barrier to let us leave unless we paid another £18.00 due to our car being collected late. We explained it was due to a delayed flight. They didnt want to know and told us to claim off Easy Jet. I will not be using this company again. read more

I parked at Park&Fly this week for 3 days and I must say it was good. There were a lot of cars parked there but I didn't have any problems finding a parking space. It was great getting the bus over to the terminal and getting picked up on my return and the drivers were very pleasant and helpful. I would use this car park again. read more

Theres really no benefit to using this service over the long stay carpark which is similarly priced, it advertises a shuttle service to the airport but whats not explicit is that theres no pick up and drop off service from within the carpark itself, the carpark is large, poorly lit at night, uneven road surface, theres no map or directions and the sections that are at the back, we were if F, aren't visible from the front of the carpark because the signage is to low and can't be seen as the ground falls away downhill at the back, other areas are around a corner and out of sight. Be prepared for a long walk if your at the back, longer than I've experienced in the long stay carpark. It was raining heavily when we got to the carpark and the driver didn't want to know. Two small mini buses service the carpark with no provision from what I could see for disabled users or anyone not agile enough to climb up into the mini bus or trek to the back of the compound with luggage. Typical of international airport, done on the cheap, not thought out and poorly delivered no evidence of staff training. Long stay better lit, easier to navigate, more secure. read more

Used Park and Fly over the July fortnight and was very happy with it. At £44 for the whole 2 weeks we were away it was the cheapest parking I found at the airport that was that close. Had previously used a cheaper car park (I think it was £41 for 2 weeks) but it was about 2 miles down the road from the airport. All the other car parks this close are more expensive - especially the long stay car park run by the airport! So it was nice to have an airport operated option that was cheap. Car was safe during the stay. Shuttle bus was good. Would use Park and Fly again. read more

Just awful! No signage, just a lot of cars abandoned in a field. The bus drops you off into oncoming traffic and then you have to walk for ages to find your car. I had to park on a piece of land that wasn't even tarmacked. When we got back we had to wade through a huge puddle to get into the car. Not suitable for wheelchair users or anyone with kids in a buggy. Not really suitable for anyone with a wheeled suitcase, as the terrain is very uneven. If they don't get it sorted out soon, someone will damage themselves and put in a compensation claim. There are no delineated pedestrian walkways, so people have to vie with car drivers, who are desperately looking for a space. It can't comply with any health and safety directives. Most of it doesn't even have properly delineated parking spaces. To think they closed down professional set ups like Killead or Karl parking and replaced them with this. Won't be back. I'd rather spend the money on a taxi. read more

it was handy all though I wish it had been better sign posted to get to it I did not see a bus which would have been handy for me other than that I was happy enough. read more