Winnipeg is lucky to have Serafino. If a perfectly fitting, quality garment at a reasonable price…read moreis your objective this is as good as it gets. Also, a warm, personal and detail-oriented approach that is rarely seen.

Marvelous store! Came here after a less than satisfactory experience with a nearby competitor. A…read moretailor that could be down in the streets of SoHo, NYC for us poor Winni's up north. Very professional, very courteous- exactly what I wanted, how I wanted it, at a price lower than I had expected. I'd write a longer review, but really what more is there to say?

Excellent service! Had a couple pair of jeans that needed alterations and they turned out perfect…read more The price was affordable whereas other locations charged me twice the amount per item. I will be returning for any future alterations needed.

Nice lady and everything was fast and a good price I tried to get a jean repair for my crotch and…read moreit ended up identical to the condition I got it at!! At first I wasn't too happy about it as some threads were missing but she was quick to offer me suggestions and if I really wasn't happy with it she would be glad to provide a refund. But she fixed for me in less than 15 mins and done a great job. I would definitely come again!

I live out of town and don't have access to tailor. Brought item with zipper issue. Thuy fixed my…read moreitem right away and we were on our way in 15 minutes. I would highly recommend, fantastic service.

From the owner: Been in alteration and sewing foe 20 yearsread more

My last two retail experiences at Yana Alterations have been very unfortunate. I will give both of…read morethese experiences a Grade of F- - (0.00). I brought in two pairs of mint condition vintage athletic shorts to Yana's for elastic waist replacement. I provided two packages of very difficult to find "Unique Brand Ribbed Wide Elastic." This elastic is specifically designed for active wear. Both of my athletic shorts were instead returned with " 1/2 waist elastic that is skinny and smooth" that twists wildly. Both pairs of shorts are currently unwearable. This was not an honourable retail experience at Yana Alterations.

Yana is incredible. I have a very thick leather jacket made of Horween chromexel steerhide. Many…read moretailors cannot work with it because they lack sufficient experience with the material. A year ago I took it to a local leather specialist for a repair to the lining and cuff stitching, and they did a very poor job. Yana fixed their mistakes. She just performed an even more difficult repair on the same jacket, and I could not be more impressed with the quality of her work, the value of her services, or her professionalism. Winnipeg is lucky to have her.

Excellent work by a truly talented lady! Hannah altered my wedding dress, which I had originally…read moreworn on my wedding day and wanted to wear again for our 25th wedding anniversary. She did an amazing job, and the dress turned out beautifully. Thanks to her skill and attention to detail, my anniversary celebration was even more special and memorable. Since then, Hannah has continued to do excellent sewing and alteration work for many people I have referred to her, and they have all been very pleased with the results. Her prices are also very reasonable. Thank you, Hannah, for your outstanding work!

Hannah is the kindest, most polite woman I have ever met. I…read morewent to her because I had been to two other seamstresses asking them to fix my dress coat. None of them understood me. Even though Jung, who owns Hannah's Dressmaker, speaks Korean and her second language is English, she knew what I was trying to say. When I went back to get my coat, she had done exactly what I wanted and I was so pleased. I hate to mention this but she charged me hardly anything so I gave her more money. Since then I have been back for everything I need to be repaired and restyled. I know you will love her and her work.

This business lists "alterations and drycleaning" in its name…read more I went to the St. Vital location with my drycleaning and was told that only the Polo Park location offers drycleaning services. I pointed out that the sign on their wall listed drycleaning services. The salespeople just shrugged. I suggested that they update their website to reflect that the St. Vital location didn't offer drycleaning and was brushed off. Will not be back.

Never ever ever go here. Worst customer service I've ever experienced. I needed to get a hole sewn…read moreup on the seam of a shirt I was going to wear Saturday night and so I brought it in on the Wednesday before. I had read at the reviews (which are 90% negative) but decided to go here anyways because it was a simple hole needing to be done and this place is close to my house. When I came to pick it up on Saturday at noon, I was given a pair of white pants instead. I explained to the manager that I had brought in a black shirt, not white pants. They told me there must've been a mix up and after 5 minutes of half-assed "searching" for my shirt in their tiny shop, told me they couldn't find it, and someone may have gotten it instead. Then they went back to their sewing machines, leaving me standing there with no compensation!!! I explained to them that this shirt needed to be ready for tonight and had cost me $50! The manager said that nothing could be done unless I brought in a receipt for the shirt when I purchased it. Who keeps a receipt for a shirt from a year ago?? She basically told me that without the receipt I was SOL. After getting more upset, she told me that she would reimburse me up to $50 if I bought a new shirt (soo weird!!!) and so I did. She gave me $50 back. Then the next day she calls me and says she has found my shirt so I come in (Monday) to pick it up and she tells me that since she has already reimbursed me for the shirt, I can't have it anymore, and the shirt will be sent to head office!!!! WHAT?!? I ended up get in touch with the District Manager for the Western Division (can't remember her name) and she was very kind and told me that I could come pick up the shirt the next day, and keep my reimbursed $50. Despite the situation eventually being resolved I will never deal with this place again!! With the exception of the district manager, the manager of the store and its employees are so rude and don't seem to give a shit about customer service. Terrible and frustrating experience.

Been going to her for years, she's a sweetheart and she's always patient with my alteration needs!read more

Hat is great and does excellent work. I've taken lots of work to her and she always does a good…read morejob. Plenty of varied jobs from simple to complex and results are always good. And she is not overpriced just good solid work for decent wages. I keep going back and will in future.

It's too bad I can't give zero stars, because I would. Going there, was one of the worst customer…read moreexperiences I've EVER had in a retail setting. Ralph's son was extremely rude and off-putting and wasn't even able complete the order I had asked for- after I was guaranteed it would be possible. I would highly recommend never to go here as I was highly unsatisfied and left astonished with the way I was talked to. With so many other tailors in the city - why would you want to give business to someone who is rude, clearly does not appreciate their customers and makes you feel bad about coming in, in the first place?

From the owner: Since 1956, Ralph's Custom Tailors has been serving and dressing distinguished professionals . We…read morewelcome the opportunity to offer you the best in fine tailoring and alterations that tailors can offer. Ralph's Custom Tailors maintains a strong tradition of fine hand tailoring ,Italian workmanship that embraces the individual clients.